Worst bank. Impossible to create account and get a mortgage statement. Took 2 weeks to get a mortgage statement. Then they purposely don’t allow you to leave/refinance with another bank. Purposely never attended settlement. Took a month of missed settlement dates for a month to finally let us leave.
I regret ever signing with these people. I'm in Sydney and I tried everything for them to contact me when my partner died. They didn't care. The emails from Jim Miltadas was so rude. Threaten me with reposession constantly and my account was paid in advance with 3000 available for withdrawal. This is not the lender you want, go elsewhere. I was desperate and now i regret. very unprofessional you can't work with them. stay away I'm advising you now.
I'm very disappointed with AIMS. I felt i was treated poorly in a very unprofessional manner. They charge a very high interest rate of 5.5% while everyone around is at 3%. They don't take me serious, they only send statements once a year, and i have no idea if my payments are processed correctly. The staff are so rude, so arrogant. I contacted the sydney head office and they are so rude i wanted to swear at them. But of course they do everything on the phone cause they don't want evidence. I wish my family never signed with them, it has been a big headache, I'm looking for another lender, one big mistake with these people.
Do not use AIMS home loans. The manager is willing to cost a customer money on his home loan because their conveyancer has a bad attitude. The most disorganised inflexible bank around..... Use any other bank but AIMS home loans are terrible :( :( :(
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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