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AIMS Home loan customer reviews

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Customer service
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Based on 16 home loan reviews as rated by the Mozo community.
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Recent AIMS home loan customer reviews

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  • AIMS Home Loan

    Worst to deal with. Crooks

    Worst bank. Impossible to create account and get a mortgage statement. Took 2 weeks to get a mortgage statement. Then they purposely don’t allow you to leave/refinance with another bank. Purposely never attended settlement. Took a month of missed settlement dates for a month to finally let us leave.

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    Steven, Victoria, reviewed over 2 years ago
  • AIMS Home Loan

    I regret signing with AIMS - STAY AWAY don't do it

    I regret ever signing with these people. I'm in Sydney and I tried everything for them to contact me when my partner died. They didn't care. The emails from Jim Miltadas was so rude. Threaten me with reposession constantly and my account was paid in advance with 3000 available for withdrawal. This is not the lender you want, go elsewhere. I was desperate and now i regret. very unprofessional you can't work with them. stay away I'm advising you now.

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    Dara, New South Wales, reviewed about 3 years ago
  • AIMS Home Loan

    Bad business, untrustworthy, stay away.

    I'm very disappointed with AIMS. I felt i was treated poorly in a very unprofessional manner. They charge a very high interest rate of 5.5% while everyone around is at 3%. They don't take me serious, they only send statements once a year, and i have no idea if my payments are processed correctly. The staff are so rude, so arrogant. I contacted the sydney head office and they are so rude i wanted to swear at them. But of course they do everything on the phone cause they don't want evidence. I wish my family never signed with them, it has been a big headache, I'm looking for another lender, one big mistake with these people.

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    Chen, New South Wales, reviewed over 3 years ago
  • AIMS Home Loan

    Fees are too high.

    Features could be better.

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    Terry, Victoria, reviewed over 4 years ago
  • AIMS Home Loan

    I need money but I don't get it

    I kinder do like the bank but i don't

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    Kieran, Western Australia, reviewed over 8 years ago
  • AIMS Home Loan

    Great

    Very helpful.

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    Shaynr, Western Australia, reviewed almost 9 years ago
  • AIMS Home Loan

    Bad customer service

    Do not use AIMS home loans. The manager is willing to cost a customer money on his home loan because their conveyancer has a bad attitude. The most disorganised inflexible bank around..... Use any other bank but AIMS home loans are terrible :( :( :(

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    Juleigh, New South Wales, reviewed almost 9 years ago
  • AIMS Home Loan

    Fef

    There bad

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    Steve, Queensland, reviewed about 9 years ago
  • AIMS Home Loan

    awesome

    Really great guy sub

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    Casey, , reviewed about 9 years ago
  • AIMS Home Loan

    Not completely satisfied

    Too many charges. Terrible customer service. Poor advice.

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    Jacqui, , reviewed about 9 years ago
  • AIMS Home Loan

    Hi

    Hi

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    Thomas, Queensland, reviewed about 9 years ago
  • AIMS Home Loan

    Competitive prices

    Excellent service but wait that's not all. They offer a wide range of loans for such a small credit union. I'm referring to the IMB credit union. Take time to check it out.

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    Peter, New South Wales, reviewed over 9 years ago
  • AIMS Home Loan

    Really great service

    Really like them - their customer service is amazing. Would highly recommend them.

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    Marcus, South Australia, reviewed about 10 years ago
  • AIMS Home Loan

    One of the best

    AIMS' home loan is one of the best in Australia in my opinion. I didn't rate them that highly cause they made some mistakes, but it's ok to make mistakes, that's how we learn!

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    Gai, Victoria, reviewed over 11 years ago
  • AIMS Home Loan

    Very poor

    Im not creative enough. I am a loser in life.

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    Adam, Victoria, reviewed over 11 years ago
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    Home loan comparisons on Mozo - rates updated daily

    • Offset Home Loan Package

      interest rate
      6.15% p.a. variable
      comparison rate
      6.40% p.a.

      Promoted
    • Express Home Loan

      interest rate
      6.01% p.a. variable
      comparison rate
      6.14% p.a.

      Promoted
    • Fixed Rate Home Loan

      interest rate
      5.99% p.a.
      fixed 2 years
      comparison rate
      6.24% p.a.

      Promoted
    • Ultra Low Rate <95% LVR

      interest rate
      6.30% p.a. variable
      comparison rate
      6.58% p.a.

      Promoted
    • Unloan Variable

      interest rate
      5.99% p.a. variable
      comparison rate
      5.90% p.a.

      Promoted

    WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 466 home loans in the Mozo comparison engine.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.