Westpac has always understood older people. They don't get pedantic when you have made an honest mistake and slug you a fee but if a fee was applied with good communication problems are soon resolved. Their card is held in high esteem overseas and I thank Westpac for a job well done.
I have never in 50 years had any question about the service with this product. My payments are direct debited each month and when they did charge for late payment because of the weekend that amount was promptly reimbursed on my statement.
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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