I have a term deposit with this bank, I like this bank because I get good service regardless of which way I contact this bank, I do have one gripe and that is I feel the interest rates are a bit low.
Love the fact that my money isn't locked away for the term and even if I make withdrawals, the interest rate is unaffected. Besides, every few monthly intervals, I can negotiate the interest rate for extension of term deposit. Very happy!
Great customer service, explaining options. Fixed term deposit rate wasn't great but now interest rates have dropped further. OK at 4.5% over 12 months!
I was looking for great interest rates, I contacted numerous banks and this one not only provided those, but also took the time to explain all the details (it was the first time that I decided on term deposits). It was easy and pleasant.
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