Competitive rates, great customer service and handy ATM. I have banked with them for years and have always found their service to be good.
I love the service from the staff I get and hours that your bank gives to their customers which is working on Saturday.
Awesome service & attention from whichever branch I attend.
I had had this debit card for a while now and I have never had a problem with it, it is easy to transfer money and pay wave to pay for most products. I have lost it a couple times and the customer service was very helpful and kind in assisting me to get another one and cancel my lost one
Convenient and easy to use and customer service is pretty good
Inconvenient ATM break downs consistently.
I bank at the Booval branch , I find the staff to be very approachable and eager to help.
Have had them stop funds being taken for internet shopping before without any issues from me being brought up
Pros: Much better customer service than my previous bank, little or no waiting in queues, great website and phone app. I have never had to wait more than a minute or so on the phone. Cons: Would like to see more ATMs, though the free use of Rediteller is great.
This bank is better then any of the big 4 its flexible and caters to my needs
The best on the block. Should be a market leader
As the bank is in Queensland the staff in Melbourne is not trained to answer customer queries.
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