It's a great bank. Starting from Customer service to the car loan processing everything went so smoothly. There is nothing to complain about. Simply excellent service!
An essentially good product with a competitive interest rate, $5 monthly free and easy to manage. Would have scored a far higher rating but for recent customer service. I am attempting to pay out the loan as I now wish to lease a vehicle and require a letter from Bankwest with the figure so the Car Dealer can pay off the loan when I trade in the vehicle. Bankwest will only provide this through post or fax and it takes up to two days to generate so please don't be in any kind of rush when trading in your vehicle. I was even advised by their telephone customer service to visit a branch to obtain this - I duly did so and was again advised this could only be obtained through post or fax so if you haven't got access to fax it will take at least three days to obtain. Not happy Jan.
Bankwest made my personal loan as easy and rewarding as it can be, with their outstanding customer service and support and didn't even feel the pressure of having this loan. Great products, excellent customers service and competitive interest rate! I would highly recommend taking a personal loan from Bankwest to anyone I know including family members and friends.
They were silly enough to let me get into more debt so I can't complain there. I however have to deduct points as they are refusing to pay off the debt for me. :)
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Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.49% would cost $34,548.78 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.50% would cost $34,632.09 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.89% would cost $34,277.58 including fees.
Terms from 1 to 10 years. Representative example: a 5 year $30,000 loan at 5.64% would cost $34,748.53 including fees.
Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 4.69% would cost $34,752.17 including fees.
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