I liked the bank because when I bought my house I needed to borrow 98% and Bankwest was happy to do this.
The team at the bank are full of smiles and always friendly. Very helpful when I need something done or changed.
Just good.
Unhappy with my bank.
Great bank and always very helpful. Great products and friendly staff.
It's not that I don't like the bank, it's more to do with the fact I have been with the bank for about 25 years and I can not recall ever receiving a call to ask how I was going and them offering advice on how to reduce my interest rate.
Bankwest do not have a check system in place to verify card withdrawals on the internet which allows fraudulent transactions to be made by dealers without authority from account owners.
It took 8 months to refinance, there are incompetent staff. They have been unable to tell us why fees were charged unless we were asked. Everything is outsourced. No apologies, just rude.
They've given me a loan and at the start because I did it over the phone I will be honest I had to run around a bit , however the staff were very accommodating. I do get charged late fees or have been where as my NAB. Bank doesn't . That's only one feature I'm not happy with. I can get through fairly easily and they've been helpful. I'd have to say to all banks as they don't seem to mention other services available and I found out afterwards, it would be nice if their staff offered other solutions to my needs if they thought it would help. Otherwise both BankWest and NAB have been pretty good, but BankWest have a lower interest rate.
They have always made it easy to add extra money to pay it off sooner.
Changed from Commonwealth as their fees were huge. Bankwest are so easy to deal with and always able to help.
They are great.
Great products.
Being with Bankwest for a long time, very happy with everything and everyone.
Don't like their service.
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Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 5.95% would cost $34,757.21 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 6.29% would cost $35,192.28 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.75% would cost $35,190.18 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 5.49% would cost $34,373.78 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 6.49% would cost $35,405.64 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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