Bankwest personal loan reviews

Unhappy with my bank.

Price   4 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   5 / 10

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Great bank and always very helpful. Great products and friendly staff.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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It's not that I don't like the bank, it's more to do with the fact I have been with the bank for about 25 years and I can not recall ever receiving a call to ask how I was going and them offering advice on how to reduce my interest rate.

Price   6 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   8 / 10

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Bankwest do not have a check system in place to verify card withdrawals on the internet which allows fraudulent transactions to be made by dealers without authority from account owners.

Price   5 / 10

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It took 8 months to refinance, there are incompetent staff. They have been unable to tell us why fees were charged unless we were asked. Everything is outsourced. No apologies, just rude.

Price   9 / 10

Features   7 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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They've given me a loan and at the start because I did it over the phone I will be honest I had to run around a bit , however the staff were very accommodating. I do get charged late fees or have been where as my NAB. Bank doesn't . That's only one feature I'm not happy with. I can get through fairly easily and they've been helpful. I'd have to say to all banks as they don't seem to mention other services available and I found out afterwards, it would be nice if their staff offered other solutions to my needs if they thought it would help. Otherwise both BankWest and NAB have been pretty good, but BankWest have a lower interest rate.

Price   7 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   7 / 10

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They have always made it easy to add extra money to pay it off sooner.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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All in all not too bad

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Changed from Commonwealth as their fees were huge. Bankwest are so easy to deal with and always able to help.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are great.

Price   3 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   7 / 10

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Great products.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Being with Bankwest for a long time, very happy with everything and everyone.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Don't like their service.

Price   8 / 10

Features   7 / 10

Customer service   1 / 10

Convenience   2 / 10

Trust   2 / 10

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Tried to apply for a small loan with a good income that could comfortably meet the repayments with a good credit rating but was rejected. Their lending criteria is a bit stricter than other banks and make you jump through too many hoops.

Price   1 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   1 / 10

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I earn good money and at the time I was with this bank and despite only wanting a small loan they rejected it even though I had a high full time job. too many papers and questions to fill out.

Price   3 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   7 / 10

Trust   3 / 10

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Great service and products.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very high interest on redraw loan.

Price   2 / 10

Features   2 / 10

Customer service   7 / 10

Convenience   2 / 10

Trust   5 / 10

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The personal loan although a small amount loan, seems way over priced in interest, the loan contract was confusing.

Price   4 / 10

Features   2 / 10

Customer service   5 / 10

Convenience   4 / 10

Trust   1 / 10

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Very happy with rate, customer service and Internet banking.

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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Good customer services, easy to setup any account once you already have one.

Price   5 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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Great service

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Flexible and approachable. Counter service is lacking.

Price   8 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   6 / 10

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Never had better service.. very friendly and helpful. All staff very pleasant.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have had two car loans through bankwest - brilliant all round. Just not a local branch nearby.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Very good service. Easy and convenient. No question is unanswered.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

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