The team at Coastline go out of their way to make us feel welcome when we enter the branch whether it's just for a minor withdrawal or submit an application for a loan. They know our names, which cannot be said for many banking institutions. That makes us feel valued, and not just a member number.
Coastline Credit Union & the staff that work there have always been helpful, knowledgeable, friendly & will go out of their way to find out what you want to know or fix anything. They are amongst the first the pass on any savings to you & have never pipped us off when the reserve bank has dropped there percentage rates. We wouldn't go anywhere else for our banking or borrowing needs.
When I went to two other banking institutions that I had 1. Used since the early 80's and 2. Had two previous home loans with, neither of these would consider giving me a new home loan when I needed. I was in the middle of a property settlement after a marriage split, my mother had just passed away and then I was turned away from becoming independent and providing a new family home for myself and my daughter. I approached CCU in my hometown and they took a gamble on me. I was so impressed I made a promise that I was going to pay this home loan off within the next 10 years. This banking institution helped give me back my faith in myself and in the local community to support, along with a fee free access card. They have been supportive and I know others who have been in similar situations that they look after. Well done CCU, Kempsey, NSW.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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