CommSec savings account reviews

Couldn't be happier with their service

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good system just cost per trade is too much

Price   4 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   6 / 10

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Great features, easy to use online banking app. Love CommBank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This bank is most convenient because it has the most streamlined trading platform. It does not have to rely on 3rd party companies to make a trade and is all in-house. Refunds and tech issues are usually fixed over the phone. However, due to the rules outside the bank's control, it is sometimes very difficult to do a issuer to CHESS transfer.

Price   10 / 10

Features   9 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   9 / 10

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Nice people, good service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Any queries are happily answered.

Price   6 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   9 / 10

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It would it great if the double interest thing would be every 2 months instead of every 6 months.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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They offer a good service that I have used for many years now.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Great account for online purchases and direct debit. Love the security of a small available balance and its ease of use.

Price   9 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   9 / 10

Trust   8 / 10

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Interest rates extremely poor, especially if you need to withdraw more than once in a month. Almost not worth having the account at all most of the time.

Price   0 / 10

Features   1 / 10

Customer service   2 / 10

Convenience   5 / 10

Trust   0 / 10

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I have been a customer for 50 years of the Commonwealth Bank in Eltham and Torquay Vic. Their customer service is great and their friendly Staff are always so helpful. Wouldn't bank anywhere else.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I find that if you go into the bank they are the fastest to serve you. If you have trouble with your account they help and as a overall service it's the best bank I have been with.

Price   -1 / 10

Features   -1 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Their goal saver account has NO fees or CHARGES pays the highest interest of major banks. Their service both in person and on phone is always spot on and polite and exact. Some say the miimum deposit required each month is off putting but it is a great incentive to save, and get top interest.

Price   10 / 10

Features   9 / 10

Customer service   -1 / 10

Convenience   10 / 10

Trust   10 / 10

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I use this bank as I like to play the share market and you can use it for margin loans debit and credit shares to the account it is also online and this is of great help to keep all your share transactions in the one account. Service is great. The account is updated daily so you know where you stand.

Price   7 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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We have all got to start somewhere and this is a very good place to start.

Price   8 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The main issue is that it takes 3 to 5 days for transfers from a Commonwealth Bank account to reach a CommSec Account. My Commonwealth Bank account got debited straight away but the organisation sits on your money, "stealing" your interest and delaying your investments because they are too stupid (or purposely slow) in transferring from their left hand to their right hand. Not impressed and if CommSec don't lift their game, I'll be off to some organisation that doesn't cheat its customers.

Price   6 / 10

Features   5 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   5 / 10

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Been there forever

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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This is a great product, I can access my money whenever I need it and I still get a good interest rate.

Price   10 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   7 / 10

Trust   7 / 10

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ComSec Savings account has great interest rates, access to cash immediately and a debit card. Everything can be done online without any hassle and the customer service is second to none. I have accounts with other banks and so far none compares to ComSec.

Price   10 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

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CommSec is wicked! ... in a good way. Let me start again. CommSec is awesome! I transfer my money into the savings account where I get a great interest rate and it's ready to go if the shares I am watching hit my buy price. It's also great to pass the hours at work, I sit there staring at the screen hitting the refresh every 2 seconds to watch the fractions of a cent constantly rise and fall from my investment.... it's like a financial lava lamp!

Price   7 / 10

Features   9 / 10

Customer service   7 / 10

Convenience   10 / 10

Trust   9 / 10

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They keep changing things on it as it is linked to a share fund and are always changing passwords and account details all the time sometimes without notice and then you have to sit on the phone with Comsec trying to get it so you can use it on the internet. Why don't they just leave the bloody account alone and stop stuffing not only myself but other Comsec customers around. No wonder people are changing to Westpac share trading products!!!

Price   2 / 10

Features   1 / 10

Customer service   2 / 10

Convenience   8 / 10

Trust   4 / 10

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Commsec have excellent online facilities. The online bank transfer facility is very handy and you can transfer between accounts with ease. The savings account has reasonable interest rates. I have had some poor customer service experience when trying to track down funds that were transfered to another bank. It took months for the funds to be found and returned to my account. the customer service reps at first were not very helpful and only improved marginally after alot of complaining.

Price   8 / 10

Features   9 / 10

Customer service   3 / 10

Convenience   9 / 10

Trust   7 / 10

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I have shares with this bank they have just changed how you access the account. I've had no luck yet in seeing my account. i can't get in. Iv'e called several times and still have the same problem. I have 380 shares missing and they told me to ring the company. They don't know what's happened. To palm me off is not acceptable at all. If my shares are there, where are the rest? Not to happy with this operation from the commonwealth bank

Price   7 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   4 / 10

Trust   0 / 10

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Commsec offers me a great interest rate, but there's no physical branch which means I need an account with a different bank. And my debit card isn't accepted at Woolworths group stores!

Price   8 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   2 / 10

Trust   9 / 10

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Way more pros than con no fees, can trade shares, high interest rates on savings compared to other banks with an A.T.M network which must be close to the best in Australia. The only con for some is that you do most of your transactions via the interest. Which may limit some people.

Price   9 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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