Good card but terrible customer service. They log no previous conversations. Every time you speak to them you get different advice. Had to jump through many hoops to get the card, while the process took about 3 months. And when I got it, it had a different credit limit to that confirmed by a customer service agent over the phone. No consultation about this, of course.
I love the low interest rate, the repayments are affordable and the online access is easy to use. I haven't had any problems with the card and the customer service representative I spoke to about setting up my online banking was helpful and polite.
The low fees on my credit card are amazing, but even better than that - half of my yearly fee is donated to the McGrath foundation. Great to see a bank supporting a worthy cause rather than thinking about profits.
I'm a customer of Community First credit union. My access to the bank is by electric wheel chair and the staff are very helpful in getting my needs with my banking sorted out.
I love how the interest rate stays the same for purchases, transfer and cash advances, plus half the annual fee going to a great cause. Would highly recommend to anyone looking to get a credit car for transfer from another company. Community First are always extremely helpful.
Fantastic service at a fantastic rate, looking after the little guys. And my credit card also supports the McGrath foundation, win win.
Excellent facilities provided by a great bank that looks after its clients needs. I love ringing the call centre and speaking to a local!!
What else do you need from a credit card?! 9.75% on charges 9.95% on cash advances and there's more! Half of annual fee(annual fee $40.00) goes to the McGrath Foundation and you can claim on your tax return! I highly recommend the Community First Credit Union for supporting those needing a fair go!
Great Credit Card & one of the lowest rates I found when searching for my first credit card. Easy to use, and as an added bonus - part of my fees go towards the McGrath Cancer Foundation. Love this card.
I go to the lakehaven branch. I started off being a business customer as my work does their banking there. there customer service was so good and after seeing their credit card rated as one of the best at the time I was applying I opened a credit card account with them. i see these workers everyday with work banking so I've got to know them they are very trustworthy, nice to chat with, helpful with anything i need, patient with multiple banking and asking for change. they tried to find me a cheaper car insurance when i said i was saving for mine. i have on many occasions recommended this bank and credit card to friends and family. no fee's just a yearly fee of $40. more than happy with it. and they are so much better than the bank i have my other account with!
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.