Gateway Bank reviews

Seems to be ok

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   5 / 10

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The credit union ('CU') had very competitive pricing at the time, a simple easy to use web site and very helpful staff on their phone help line. The CU also has really interesting news letters that make customers feel a little less like a number / statistic. On the negative side I am a little concerned about their credit rating and would not take out a variable rate home loan with them.

Price   7 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   4 / 10

Trust   6 / 10

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Have service required .

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Fantastic customer service and a great cost for a good cover. I've been comforted that if anything happens, they are there 24/7.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Gateway Credit Union operates almost exclusively online. It has an office in Sydney but has managed to set up policies and procedures that make online banking very easy. I have been a customer for over 30 years (previously known as CBAO credit union) and have had a home loan through them and am now able to enjoy their term deposit accounts. No fees and usually the highest rates on offer. Many options for interest payments and we always get notified before maturity. A very happy customer.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   10 / 10

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Friendly enthusiastic staff always willing to help. Transactions are easy, no charges with Westpac ATM's. Never an issue.

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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I have a Christmas Club, Saving, high interest saving accounts and a Term Deposit with them and these are very easy to access on the net and in person and the staff are very friendly and efficient

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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