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Gateway Bank customer reviews

Overall rating
8.0/10
Price
8.4/10
Features
7.5/10
Customer service
8.3/10
Convenience
7.3/10
Trust
8.6/10
Based on 61 reviews as rated by the Mozo community. More about the mozo ratings

Recent Gateway Bank customer reviews

  • Gateway Bank Savings Account

    Very little consideration for user friendliness

    On-line security time out is unreasonably short. Can barely make one transaction prior to timeout activation and needing to re-loggin. Live historic transactions are only available for the previous 12 months. Historic e-statements are fragmented into 3 separate files for each month. Very cumbersome and time consuming.

    Convenience
    Less
    Raymond, Victoria, reviewed 26 days ago
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  • Gateway Bank Fixed Rate Home Loan Special (Owner Occupier, Principal & Interest) (Premium Package)

    Terrible

    Buyer beware. They claim to be a member bank but they certainly do not put their members first.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Ej, Victoria, reviewed over 1 year ago
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  • Gateway Bank Everyday Savings

    Great customer service.

    Always available, great phone and customer service. Product meets needs.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Simone, Queensland, reviewed about 2 years ago
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  • Gateway Bank Unsecured Personal Loan (Variable)

    Hope what they say

    Seems to be ok

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Leesa, Victoria, reviewed almost 6 years ago
    More Gateway Bank personal loan customer reviews
  • Gateway Bank Home Insurance

    Cover and service you can trust!

    Fantastic customer service and a great cost for a good cover. I've been comforted that if anything happens, they are there 24/7.

    Price
    Features
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    Convenience
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    Less
    Scarlet, New South Wales, reviewed over 6 years ago
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  • Gateway Bank Term Deposit

    n/a

    great bankn/a

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Rex, Northern Territory, reviewed over 7 years ago
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  • Gateway Bank Everyday Savings

    Great customer service

    Friendly enthusiastic staff always willing to help. Transactions are easy, no charges with Westpac ATM's. Never an issue.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Jason, New South Wales, reviewed about 8 years ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.