Thumbnail icon for Latitude

Latitude reviews

Overall rating
4.6/10
Price
3.9/10
Features
4.4/10
Customer service
5.1/10
Convenience
4.9/10
Trust
4.7/10
Based on 900 reviews as rated by the Mozo community.

Recent Latitude reviews

  • Latitude Gem Visa review

    Overall rating   1 / 10
    Worse card on earth!

    Worse card on earth! Do not get this card. They charged me a $99 annual fee that became $173 within 3 months as they put late charge and interest charge on the annual fee! Customers beware!

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Alex, New South Wales, reviewed 6 days ago
  • Latitude Personal Loan review

    Overall rating   1 / 10
    05/08 Paid out & closed card - 12/10 still open

    I paid out my card on the 27/09/2020. On the 05/08/2020 someone emailed me and advised that my account was closed. I currently have a home loan on a tight deadline being processed and have found out today that it has been delayed due to this card (debt) still being open. Phoned two people today - one told me it was closed as of 05/08/2020 - the other told me it was still open, closed it and told me I would get a reference code text message in one hour so that I could print off a closure letter. One hour later, call centre now closed and no text or closure letter, which I needed to send onto the bank to prevent my loan and house settlement being delayed any further. Pretty disappointed that Latitude continued to keep this debt open when I gave them specific instructions to close it twice and have no faith in their customer service, considering I have had three employees, who have all given me completely different answers RE my account being closed. It’s like no one knows what’s going on at their end - which is scary when it’s our credit rating on the line!! Will never be going with Latitude again!!

    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Meagan, New South Wales, reviewed 7 days ago
  • Latitude Car Loan review

    Overall rating   2 / 10
    High interest rates.

    Extremely high interest rate for car loan.

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    5 / 10
    Convenience
    1 / 10
    Trust
    5 / 10
    Less
    Adele, Queensland, reviewed 2 months ago
  • Latitude Car Insurance review

    Overall rating   7 / 10
    Not happy

    Ok but could be better. I think their policy could involve more coverage

    Price
    5 / 10
    Features
    6 / 10
    Customer service
    4 / 10
    Convenience
    8 / 10
    Trust
    6 / 10
    Less
    Linden, Western Australia, reviewed almost 5 years ago
  • Latitude Home Loan review

    Overall rating   8 / 10
    Helpful & truthful service at all times

    It is a shame GE finance don't offer home loans anymore. This is my second home I have bought with home loan through GE & I am extremely happy with my loan & its features. Being single & on a disability pension, it's nice to know they have my best interests at heart

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Deborah, Victoria, reviewed over 6 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.