Worse card on earth! Do not get this card. They charged me a $99 annual fee that became $173 within 3 months as they put late charge and interest charge on the annual fee! Customers beware!
I paid out my card on the 27/09/2020. On the 05/08/2020 someone emailed me and advised that my account was closed. I currently have a home loan on a tight deadline being processed and have found out today that it has been delayed due to this card (debt) still being open. Phoned two people today - one told me it was closed as of 05/08/2020 - the other told me it was still open, closed it and told me I would get a reference code text message in one hour so that I could print off a closure letter. One hour later, call centre now closed and no text or closure letter, which I needed to send onto the bank to prevent my loan and house settlement being delayed any further. Pretty disappointed that Latitude continued to keep this debt open when I gave them specific instructions to close it twice and have no faith in their customer service, considering I have had three employees, who have all given me completely different answers RE my account being closed. It’s like no one knows what’s going on at their end - which is scary when it’s our credit rating on the line!! Will never be going with Latitude again!!
Ok but could be better. I think their policy could involve more coverage
It is a shame GE finance don't offer home loans anymore. This is my second home I have bought with home loan through GE & I am extremely happy with my loan & its features. Being single & on a disability pension, it's nice to know they have my best interests at heart
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