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Latitude customer reviews

Overall rating
4.5/10
Price
3.9/10
Features
4.4/10
Customer service
4.9/10
Convenience
4.8/10
Trust
4.5/10
Based on 1000 reviews as rated by the Mozo community. More about the mozo ratings
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Recent Latitude customer reviews

  • Latitude Credit Card

    Obstructive customer service

    Just don't. The customer service, and being able to access the right person in a timely and convenient manner is impossible. Then everything falls apart. Constant issues with calling the right phone, being put on hold, only to be transferred to another, and another. Or phone lines are down, website not working, app difficult to get into. The moment something goes wrong, they make it difficult for you to get through to them for an amicable and timely resolution. But they are quick to put the blame on you. Not worth it.

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    Teresa, Victoria, reviewed 4 months ago
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  • Latitude Personal Loan (Variable) (Unsecured)

    Latitude is fraud

    Don’t go for this loan they have very loud hidden fees and at the end you will end up paying way more than you borrowed almost more than double we paid

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    Victoria, Victoria, reviewed 4 months ago
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  • Latitude Car Loan (Variable, Secured)

    Reject application that haven't applied

    I have a declined application that I haven't applied for and now has giving me a strike against my name.

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    Daniel, Victoria, reviewed over 2 years ago
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  • Latitude Car Insurance

    Happy customer

    Latitude have made everything easy and customer service is fabulous. Can't fault them and highly recommend.

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    Leusanne, New South Wales, reviewed over 3 years ago
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  • Latitude Home Loan

    Helpful & truthful service at all times

    It is a shame GE finance don't offer home loans anymore. This is my second home I have bought with home loan through GE & I am extremely happy with my loan & its features. Being single & on a disability pension, it's nice to know they have my best interests at heart

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    Deborah, Victoria, reviewed over 9 years ago
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