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Liberty Home loan reviews

Overall rating
3.5/10
Price
2.9/10
Features
3.1/10
Customer service
4.5/10
Convenience
3.6/10
Trust
3.6/10
Based on 26 reviews as rated by the Mozo community.

Recent Liberty home loan reviews

Sort reviews by: date | star rating
  • Liberty Home Loan review

    Overall rating   2 / 10
    Not very competitive

    Stay away from Liberty. I have a SMSF home loan and am still paying over 6% interest rate. They have not passed on anything in the last 4 rate cuts, they are hopeless and refuse to pass any cuts. Not very competitive.

    Price
    1 / 10
    Features
    2 / 10
    Customer service
    2 / 10
    Convenience
    2 / 10
    Trust
    2 / 10
    Less
    Yoki, New South Wales, reviewed 20 days ago
  • Liberty Home Loan review

    Overall rating   1 / 10
    Go elsewhere.

    Fail to pass on rate cuts and blame Covid. No good enough.

    Price
    1 / 10
    Features
    2 / 10
    Customer service
    2 / 10
    Convenience
    3 / 10
    Trust
    1 / 10
    Less
    Ian, Queensland, reviewed about 1 month ago
  • Liberty Home Loan review

    Overall rating   3 / 10
    Nice staff. Expensive interest rates

    Staff are always pleasant and helpful. Rates are too high and they aren’t interested in negotiating despite having 4 loans with them.

    Price
    4 / 10
    Features
    5 / 10
    Customer service
    8 / 10
    Convenience
    5 / 10
    Trust
    5 / 10
    Less
    Kristy, Victoria, reviewed about 2 months ago
  • Liberty Home Loan review

    Overall rating   7 / 10
    Great for older customers

    Speedy approval and will lend to older Australians. Rate started at 4% and now down to 3% which is fairly competitive and very happy given that they are not a bank. Most RBA cuts have been passed on.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    7 / 10
    Convenience
    7 / 10
    Trust
    7 / 10
    Less
    Ned, Queensland, reviewed about 2 months ago
  • Liberty Home Loan review

    Overall rating   2 / 10
    Stay away

    Stay away from this bank. Never pass interest cut and not ready to discuss on any option.

    Price
    1 / 10
    Features
    3 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Fredo, Australian Capital Territory, reviewed about 2 months ago
  • Liberty Star Home Loan Fixed Rate (Owner Occupier) review

    Overall rating   5 / 10
    Non competitive rates.

    We appreciate the bank as they give loans even though income is not high, however their interest rate is very high comparatively.

    Price
    3 / 10
    Features
    4 / 10
    Customer service
    7 / 10
    Convenience
    5 / 10
    Trust
    5 / 10
    Less
    Arputha, Victoria, reviewed 5 months ago
  • Liberty Sharp Home Loan (LVR<65%, Owner Occupier) review

    Overall rating   1 / 10
    Horrible bank

    Horrible bank and terrible rates and fees.

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Natt, Tasmania, reviewed 6 months ago
  • Liberty Home Loan review

    Overall rating   1 / 10
    Never do it!

    Just don’t trust this bank! Not reliable at all and they take all your money!

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Tahereh, South Australia, reviewed 6 months ago
  • Liberty Star Home Loan (LVR 65-75%, Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Liberty came through when no other bank could.

    Liberty came through for me when other banks did not. They have been really good whenever I’ve asked for a rate decrease in line with the RBA.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    8 / 10
    Less
    Candace, Victoria, reviewed 6 months ago
  • Liberty Star Home Loan (LVR 65-75%, Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Competitive rate, easy to use and accommodating.

    Excellent product, great rate, very helpful team, convenient offset, only slight negative is taking funds out from Offset is slightly cumbersome and restrictive.

    Price
    9 / 10
    Features
    6 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    8 / 10
    Less
    Ryan, Victoria, reviewed 8 months ago
  • Liberty Home Loan review

    Overall rating   1 / 10
    More interested in making money from you

    They are very greedy and do not pass on the RBA interest cuts.

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Kim, Queensland, reviewed 9 months ago
  • Liberty Home Loan review

    Overall rating   0 / 10
    I will never take out a loan with Liberty again.

    Liberty are charging us 5.76% interest for our loan when I'm only being charged 3.02% on our loans with other banks, and they don't charge a $30 per month service fee like Liberty does either. On top of that Liberty sent emails to all borrowers and put a message on their website stating that they are here to help borrowers affected by the Coronavirus by 'Waiving loan fees or charges'. Yet when I asked Liberty for help I was told that they will only assist with fees if we default on the loan! So they're not in fact helping anyone financially responsible who is trying hard not to default - pathetic service and false advertising from Liberty. Get your loan from any other financial institution besides Liberty.

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Sally, Queensland, reviewed 9 months ago
  • Liberty Star Home Loan (LVR 65-75%, Owner Occupier, Principal & Interest) review

    Overall rating   0 / 10
    Stay away.

    Do yourselves a favour and stay away from Liberty. I have a SMSF home loan and am still paying 6% interest rate. They have not passed on anything in the last 4 rate cuts, they are shameless and refuse to pass on anything.

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    1 / 10
    Convenience
    3 / 10
    Less
    Tibs, Western Australia, reviewed 12 months ago
  • Liberty Sharp Home Loan (LVR<65%, Owner Occupier) review

    Overall rating   2 / 10
    Bad experience so we intend to move.

    Very lengthy process. Not replying back to emails. High rate in comparison to others. Lost a doc which resulted in a $560 extra expense for us. I wouldn’t recommend them to anybody.

    Price
    1 / 10
    Features
    0 / 10
    Customer service
    3 / 10
    Convenience
    3 / 10
    Trust
    3 / 10
    Less
    Corey, Western Australia, reviewed 12 months ago
  • Liberty Home Loan review

    Overall rating   3 / 10
    High rates. Dont pass on most rate cuts.

    We have a SMSF loan. Rate is very high and failed to pass most of the rate cuts.

    Price
    2 / 10
    Features
    6 / 10
    Customer service
    6 / 10
    Trust
    5 / 10
    Less
    Yoki, New South Wales, reviewed 12 months ago
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