As the rules here prohibit me from expressing my true feelings (no foul language allowed), suffice to say that this company is dubious at best. Terrible customer service, extremely high interest rates, dodgy practices at payout, unexplained charges when transacting, etc. You're better-off going to a bank or simply staying without!
Stay well away from Pepper! They are useless, inept and downright self invested company who just look for new clients and leave you after you’ve signed on.. Once they have you they don’t care to look after you when it comes to refinancing. Not only do they not advertise their home loan rates for any type of transparency and waste your valuable time but when I came to extending my loan they ignore my requests for two weeks because i was paying more and it was in Peppers interest NOT to help me extend my loan. I would never deal with the again and if I could warn all potential customers to stay away to avoid what I’m having to deal with.
Absolutely no customer consideration. My income has been severely impacted as a result of the bushfires in January then Covid-19 for the rest of the year. This doesn’t seem to register with Pepper. They seem to think money can be plucked out of thin air. Disgusted with their lack of compassion for people’s circumstances. Would never deal with or recommend this company - they are the worst.
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