Pepper Money have been professional from beginning to end. Their communication in their process has been second to none. I don't have the best credit history, yet they were accommodating. They are fast with their service and disclose all fees before 'electronically' signing on the dotted line.
Very difficult to deal with. Unreliable with debiting payments- they change dates randomly without notice. I am ahead on payments and yet they have taken extra payments randomly on more than one occasion- they admit to the mistakes but then don’t know how to fix it. This time they transferred me to 3 different people who all didn’t know. I felt they were just stalling hoping I would give up. Terrible service, looking forward to not using them in the future.
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