Queenslanders Credit Union personal loan reviews

Queenslanders Credit Union
Queenslanders Credit Union's overall rating for personal loans

(as rated by the Mozo community)

9.0 / 10

based on 146 reviews

Price

Features

Customer service

Convenience

Trust

Best personal loans 2015

Featured personal loan from Queenslanders Credit Union

Recent Queenslanders Credit Union personal loan reviews

Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (Variable) personal loan review

Overall rating   9 / 10

Great experience dealing with them

Great experience. Wonderful customer service. Always available.

Full review

Great experience. Wonderful customer service. Always available.

    Price   8 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Jen (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (Variable) personal loan review

Overall rating   9 / 10

Excellent customer service

I have dealt with Queenslanders for over 10 years now and have always found their personalised service top quality.

Full review

I have dealt with Queenslanders for over 10 years now and have always found their personalised service top quality.

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Donna (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Stellar staff. Best customer service.

This bank is not a bank. They take you under their wing and they care for you personally. They will remember you, they will follow up, they will remember your needs and they genuinely care. Their rates are comparable to any big bank, and the...

Full review

This bank is not a bank. They take you under their wing and they care for you personally. They will remember you, they will follow up, they will remember your needs and they genuinely care. Their rates are comparable to any big bank, and the process is always seamless and fast. No frills, straight to the point, obvious contracts and no hidden agendas.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lyndall (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (Variable) personal loan review

Overall rating   8 / 10

Great customer service and good interest rate.

Customer service is always friendly. Branch location is convenient for access to enquiries.

Full review

Customer service is always friendly. Branch location is convenient for access to enquiries.

    Price   9 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Andrew (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   8 / 10

Great

Couldn't fault the customer service I received.

Full review

Couldn't fault the customer service I received.

    Price   6 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Cristilee (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union personal loan review

Overall rating   10 / 10

Highly Recommended - Amazing Customer Service

We have always had no issues with Queenslanders and they go above and beyond to help us with our needs. Highly recommended.

Full review

We have always had no issues with Queenslanders and they go above and beyond to help us with our needs. Highly recommended.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Rebecca (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   8 / 10

Always available & have never said "No"

They have been available to me through many moves around Queensland, providing good phone service & now good online service & easy application procedures.

Full review

They have been available to me through many moves around Queensland, providing good phone service & now good online service & easy application procedures.

    Price   6 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Peter (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   3 / 10

Good service

I like it because it is so far away.

Full review

I like it because it is so far away.

    Price   9 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Friedrich (NSW), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Fantastic customer service, great rates & rewards

I have been with Queenslanders my entire life and I have never had one issue with them. The staff are always friendly and are willing to assist you. When we applied for our Personal Loan online at night, we got a response the following afternoon.

Full review

I have been with Queenslanders my entire life and I have never had one issue with them. The staff are always friendly and are willing to assist you. When we applied for our Personal Loan online at night, we got a response the following afternoon.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Brad (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   8 / 10

Great products and service

Always been great and positive people to deal with.

Full review

Always been great and positive people to deal with.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Tom (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   9 / 10

Great member service

I like this credit union as they are very focused on Member Services.

Full review

I like this credit union as they are very focused on Member Services.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Mary (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (Variable) personal loan review

Overall rating   1 / 10

Difficult bank to deal with

Difficult to access branches. Internet banking difficult especially password reset. Trouble speaking to anyone as always busy in the area you need. Say will contact you and don't. Don't understand situations despite you being a loyal customer for...

Full review

Difficult to access branches. Internet banking difficult especially password reset. Trouble speaking to anyone as always busy in the area you need. Say will contact you and don't. Don't understand situations despite you being a loyal customer for years.

    Price   2 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   0 / 10

    Trust   1 / 10

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Wendy (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Easy and quick process, fabulous customer service.

Very easy and efficient process. I have had a number of personal loans through Queenslanders over the years and obtaining a loan is always handled both professionally and quickly. I am also impressed with the courtesy and consideration I am shown...

Full review

Very easy and efficient process. I have had a number of personal loans through Queenslanders over the years and obtaining a loan is always handled both professionally and quickly. I am also impressed with the courtesy and consideration I am shown by staff, whether in conventional transactions or when enquiring about a loan. Although I do most of my Queenslanders banking on-line, the staff are a bonus if required.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Benet (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   8 / 10

Great staff. A very good service.

A really pleasant experience.

Full review

A really pleasant experience.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Ken (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (Variable) personal loan review

Overall rating   9 / 10

Great service.

Have been with Queenslanders for many years now and have had no complaints about service.

Full review

Have been with Queenslanders for many years now and have had no complaints about service.

    Price   8 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Carol (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union personal loan review

Overall rating   8 / 10

Quick and competent. Easy to do business with.

Simple and quick to setup. Did it all remotely in another state with no dramas. Importantly funds were available when I needed to do the purchase.

Full review

Simple and quick to setup. Did it all remotely in another state with no dramas. Importantly funds were available when I needed to do the purchase.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Dominic (SA), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union personal loan review

Overall rating   10 / 10

Great customer service

They are very professional and help above and beyond at stressful times.

Full review

They are very professional and help above and beyond at stressful times.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Nathan (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (Variable) personal loan review

Overall rating   7 / 10

Excellent

Great product and customer experience.

Full review

Great product and customer experience.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Tanea (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (Variable) personal loan review

Overall rating   9 / 10

It's like being part of a family.

Queenslanders Credit Union has been the best in helping me over the last 30 yrs in purchasing some great cars & going on amazing holidays. I wouldn't bank with any other institution.

Full review

Queenslanders Credit Union has been the best in helping me over the last 30 yrs in purchasing some great cars & going on amazing holidays. I wouldn't bank with any other institution.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Vikki (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Great personal service with competitive rates.

Personal service is an outstanding feature of Queenslanders Credit Union. Combined with competitive, attractive rates, they are hard to go by.

Full review

Personal service is an outstanding feature of Queenslanders Credit Union. Combined with competitive, attractive rates, they are hard to go by.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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David (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Great bank to bank with

QCU are open to helping everyone and a really great bank to bank with.

Full review

QCU are open to helping everyone and a really great bank to bank with.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ty (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Great personalised customer service and responsive

I have been with them for over 20 years, they are awesome.

Full review

I have been with them for over 20 years, they are awesome.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Chris (VIC), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Highly recommend Queenslanders for a loan.

Easy to apply. Staff are very friendly and helpful and respond to requests / enquiries very promptly. Interest rates are very competitive.

Full review

Easy to apply. Staff are very friendly and helpful and respond to requests / enquiries very promptly. Interest rates are very competitive.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Katherine (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Convenience, Customer service, Trust

The customer service is second to none, the staff give you the feeling of being trustworthy and the Union is conveniently located.

Full review

The customer service is second to none, the staff give you the feeling of being trustworthy and the Union is conveniently located.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Les (QLD), reviewed almost 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union personal loan review

Overall rating   9 / 10

Great customer service

Friendly staff that know their products very well and explained options in easy to understand language.

Full review

Friendly staff that know their products very well and explained options in easy to understand language.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Kerry (QLD), reviewed almost 3 years ago

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Personal loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    6.99% p.a.to 26.95% p.a.

    comparison rate*

    7.69% p.a.to 28.21% p.a.based on $30,000
    over 5 years

    fees

    $500.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Other benefits:
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Featured product

     

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees

    interest rate

    7.50% p.a.to 9.99% p.a.

    comparison rate*

    9.51% p.a.to 12.71% p.a.based on $10,000
    over 3 years

    fees

    $300.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 2 to 3 years. Representative example: a 3 year $10,000 loan at 7.50% would cost $11,498.24 including fees.

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees
    • Other benefits:
    • Upfront fee: $300
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 3 Years
    Overall rating

    0.0

    Based on 1 SocietyOne personal loan reviews

    Need more information?
    Go to site

    More info

  • NAB Personal Loan (Variable, Unsecured)

    NAB Personal Loan (Variable, Unsecured)

    • Borrow from $5,000 - $55,000
    • No fees for extra or early repayments
    • The interest rate shown is a headline rate. The headline rate is the rate that the majority of NAB personal loan customers will get

    interest rate

    12.69% p.a.to 18.69% p.a.

    comparison rate*

    13.56% p.a.to 19.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.69% would cost $41,420.45 including fees.

    • Borrow from $5,000 - $55,000
    • No fees for extra or early repayments
    • The interest rate shown is a headline rate. The headline rate is the rate that the majority of NAB personal loan customers will get
    • Other benefits: Headline rate displayed above, rates start as low as 10.69% based on credit history.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $55,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    7.6

    Based on 318 NAB personal loan reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Lifestyle Personal Loan (Variable, Unsecured)

    Bank Australia Lifestyle Personal Loan (Variable, Unsecured)

    • Additional payments accepted
    • No early exit fees
    • Experts Choice Winner 2017 - Australia's Best Bank

    interest rate

    11.89% p.a.

    comparison rate*

    12.94% p.a.based on $10,000
    over 3 years

    fees

    $150.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 10 years. Representative example: a 3 year $10,000 loan at 11.89% would cost $12,088.25 including fees.

    • Additional payments accepted
    • No early exit fees
    • Experts Choice Winner 2017 - Australia's Best Bank
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $1,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    Overall rating

    5.7

    Based on 6 Bank Australia personal loan reviews

    Need more information?
    Go to site

    More info

  • RACQ Bank Unsecured Personal Loan (Variable)

    RACQ Bank Unsecured Personal Loan (Variable)

    • Unlimited additional repayments and no early payout fee
    • Queensland borrowers only
    • Borrow from $3K to $60K

    interest rate

    12.95% p.a.

    comparison rate*

    13.25% p.a.based on $30,000
    over 5 years

    fees

    $200.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 12.95% would cost $41,109.47 including fees.

    • Unlimited additional repayments and no early payout fee
    • Queensland borrowers only
    • Borrow from $3K to $60K
    • Other benefits:
    • Upfront fee: $200
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $3,000.00
    • Maximum loan amount: $60,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

Want more? Compare all 197 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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