RAA logo

RAA Home insurance customer reviews

Overall rating
Value for money
Policy coverage
Customer service
Claims handling
Trust
Based on 91 home insurance reviews as rated by the Mozo community.
Write a review

Recent RAA home insurance customer reviews

Sort reviews by: date | star rating
  • RAA Home & Contents Insurance

    I trust the company completely.

    Company is easy to access,offers additional services,eg membership card etc.The fine print is easy to understand and I can pop into their offices if I need any information.I trust the company and know I won't get the runaround.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Dianne, South Australia, reviewed almost 2 years ago
  • RAA Home Insurance

    raa great customer service

    Love the raa cover my cover covers everything I want and there's only a $100 excess the customer service is fantastic the only problem I have is they keep taking the payment out on the wrong day even though I've rung a few times about it otherwise I have no complaints

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Naomi, South Australia, reviewed almost 2 years ago
  • RAA Home & Contents Insurance

    Trustworthy, reliable insurance co.

    They offer discounts for more than one policy for members. Good insurance coverage, and even offer a minor pet insurance cover benefit with their home/contents insurance. Claim process is very easy, promptly handled and finalised. I have never had any issues at all. Have even recommended insurance to family members, as I believe they have the best overall insurance coverage.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Karen, South Australia, reviewed over 2 years ago
  • RAA Home & Contents Insurance

    RAA GREAT INSURANCE COMPANY

    RAA insurance has been great and easy to deal with. I have multiple insurance, car, house, caravan which give you a better discount. I have had a few claims, my house has flooded and a pipe burst in my wall of the bathroom. These have been quite big claims and they have been extremely helpful and excellent to deal with. Nothing but excellent service and a great company to deal with.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Emma, South Australia, reviewed over 2 years ago
  • RAA Home Insurance

    They seem ok

    I have never had to claim so I have zero idea of what the claim process is like. Their prices compare relatively well with other insurance companies for same inclusions in policy.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Jenny, South Australia, reviewed over 2 years ago
  • RAA Home & Contents Insurance

    Reliable, extremely helpful & very affordable.

    They have looked after us exceptionally well, any claims have been assessed & paid quickly with no problems or holdups. Couldn't ask for anything better with reasonable payments.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Elizabeth, South Australia, reviewed over 2 years ago
  • RAA Home & Contents Insurance

    Great service, good pricing.

    Give very comprehensive cover at a reasonable cost and they have an excellent reputation for claims handling, unlike my previous insurer. Customer service is great and their call center is based in Australia.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Trevor, South Australia, reviewed almost 3 years ago
  • RAA Contents Insurance

    Go with the RAA, you'll love them as much as I do!

    I love the RAA! I love that they're local and understand life in South Australia. The value for money is phenomenal. I have had fantastic service every time I have spoken to them.

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Maeri jo, South Australia, reviewed almost 3 years ago
  • RAA Contents Insurance

    RAA are very competitive on price.

    RAA are very competitive on price and have good customer service. Their claims process was super straightforward.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Jess, South Australia, reviewed almost 3 years ago
  • RAA Home Insurance

    Fantastic customer service, very happy.

    Because they offer a lot of extra benefits in their insurance - even monthly competitions - and the customer service is fantastic.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Naomi, South Australia, reviewed about 3 years ago
  • RAA Home & Contents Insurance

    Great insurer

    Happy!

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Janet, South Australia, reviewed over 3 years ago
  • RAA Home & Contents Insurance

    Excellent service

    Excellent customer service, explain things clearly and very responsive.

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Melanie, South Australia, reviewed over 3 years ago
  • RAA Contents Insurance

    Really great customer service.

    Claimed a broken phone, was the easiest thing I'd done to get it sorted! Although I had to go through JB Hi-Fi to arrange a new phone, they’re my preferred vendor anyway.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Kaillee, South Australia, reviewed over 3 years ago
  • RAA Home Insurance

    Fantastic customer service very happy.

    I'm really happy with my insurer all round. I have trouble understanding these things and they took the time to sit down and explain it all to me.

    Value for money
    Customer service
    Claims handling
    Trust
    Less
    Naomi, South Australia, reviewed over 3 years ago
  • RAA Contents Insurance

    Great

    They are a good insurer.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Janet, South Australia, reviewed over 3 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.