Tried to get a loan I already have refinanced, they use the audacity to tell me i can’t afford it - yet i am already paying a higher repayment than what RAC would offer me. Very unhappy, have since gone elsewhere and been approved for the refinancing. wasted my time for 2 weeks.
As someone who works in finance, I would hope that others would operate in the same manner as I would for my clients. Thought I would inquire about re financing a car loan through RAC, went through the application and gave all info only to be told that their policies don’t fit my current circumstance. That is all well and good, but that conclusion could have been drawn without leaving an inquiry on my credit file. The information given was enough to make a decision without damaging my credit file. I have 2 homes insured with RAC, 2 cars insured with RAC and I will be looking elsewhere for each of them as a result of this poorly handled loan application. Credit files should be the last thing to be touched on an application, it is a serious thing that can effect people’s livelihoods!
I had to call them twice as the first call was disconnected when the RAC lady tried to play a recording. She never called me back. When I called the second time after 30 minutes I had to go through the same process which took 30-45 minutes. Then he said I will get another call from Finance. However, luckily I managed to get a loan from Bankwest. I am fedup with RAC insurance and thinking of switching.
We have car loan with RAC they were so good to us as we are on a pension they structured the loan for us as to make the payments easy the office in Mandurah were friendly and treated us well, I also have the car insured with them.
Most people when thinking of a car or personal loan, typically head to a bank. I encourage people to think outside the norm and consider alternate sources, such as RAC. I found RAC was not only extremely competitive, but when I refinanced my loan, the process was easy and hassle free. The management of my loan is also easy and tailored to my needs. I would recommend RAC finance to my family and friends and if there comes another time to take out a loan, RAC will be my first choice.
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Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.67% would cost $34,096.76 including fees.
Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 4.89% would cost $34,276.58 including fees.
Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 4.74% would cost $33,949.23 including fees.
Terms from 2 to 5 years. Representative example: a 3 year $10,000 loan at 5.95% would cost $11,538.74 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 4.69% would cost $33,888.17 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may inﬂuence the cost of the loan.
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