RAMS savings account reviews

This account was my mortgage offset account and while I have now paid out my mortgage and it is still a great account with interest. Does everything I need.

Price   10 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

Less

I like it

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

It was really easy to set up the saver account and it has a great bonus interest rate. The only downside that I can see is that you only get the bonus interest if you have no withdrawals during the month. It would be more useful if you had, say, 2 free withdrawals each month that didn't affect the bonus interest rate.

Price   9 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   9 / 10

Less

Rates keep dropping frequently, not what I expected when I signed up to save money.

Price   6 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   3 / 10

Trust   5 / 10

Less

Great interest rate!

Price   10 / 10

Features   10 / 10

Customer service   7 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I don't know what other peoples problems are - but this is dead easy to setup and get money into! Don't need branches for heavens sake. Sure, if you withdraw you forgo bonus interest, who cares! It's not a saving account! Very happy.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Highest interest rate return on savings account. There is no flexibility to withdraw funds in the month in order to earn additional interest.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Offers best ongoing interest rate around...

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

Less

Offer highest interest rate that I could find. Online banking is simple and easy to understand.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Rates are the most competitive, great features i.e. easy withdrawal process, maximises savings without feeling trapped.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Main problem is that they do not have a physical branch. None of the RAMS branches have anything to do with the savings account. If you have any problems, you're done for because you will be talking to someone in India, etc. You know what it is like trying to fix a problem with a company overseas? Same thing with RAMS. No one is responsible just voices who say," we'll get back to you." Tried to open an account and to make it quicker, so I thought, I physically went to their designated bank (St George) to present my IDs - passport, Medicare Card, Superannuation Statement with my address. Bank takes the details, all good. I call twice, they say that they're still working on it. On the third call, two weeks later, there has been no news so I call and I am told, "...can you bring a letter from the ATO confirming your address?" I say to the person on the line, mate, I am not trying to borrow money. I am trying to lend RAMS some money. If you want to entrust your money with this outfit, you've been forewarned.

Price   5 / 10

Features   5 / 10

Customer service   1 / 10

Convenience   1 / 10

Less

Great rates, beats my other favourite bank at the moment. Shame you can only get this great rate by depositing, only once you withdraw you lose it. Unlike my other savings account which I can withdraw without penalties. Just isn't the highest rate anymore so now using Rams for its great rate for the cash I do not need to touch. So far so good.

Price   10 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

An excellent account for those who rarely need to make a withdrawal. Should a withdrawal be necessary, then one must withdraw virtually the entire balance at the start of a month to avoid loss of interest. This aspect is quite a disadvantage, nevertheless the very competitive rate largely makes up for it. I have found the customer service to be fine.

Price   10 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

Less

easy to use, good interest rate

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   8 / 10

Less

It's easy to setup on auto deposits and claim the additional interest.

Price   7 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   7 / 10

Less

Great interest rate as long as you follow the guidelines. Good account if you are looking to save and don't plan to access your money for a while. Can transfer from any bank account into this account but as there are no branches, online access only. The savings calculator is a great motivator to watch your money grow. Have never been contacted by a staff member of this bank and probably never will due to the self managed nature of this account.

Price   9 / 10

Features   4 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   8 / 10

Less

Deposit only, no withdraw to receive 4.11% interest.

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   9 / 10

Less

I like the fact that RAMS offer competitive interest rates. It is not easy to access the money though, with online transfers taking several days. On the up side, that makes it easier to save. :)

Price   9 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

Less

I set up two RAMS Saver account to help me get my savings on track in the lead up to my 21st birthday. The reason I chose RAMS online is because the interest rate was higher than other products available and setting up my accounts was very straight forwards and easy to do. After setting up my accounts, I saved lots of money which was very exciting as I was going to use it for a holiday for my birthday but then Christmas happened and I was back to square one! I really enjoy using RAMS Online as I find it easier to save because there aren't ATM's or bank cards which would allow me to take my savings out. Also the security is very good too which gives me confidence in doing my banking transactions online. And the interest rate gave me lots to cheer about too when I was able to put more away in savings, because it was helping me reach my goals faster. I am happy to continue using RAMS Online Saver to help me reach my savings goals, because it is exactly what I have been looking for since they closed down the ANZ Smarty Pig website.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Excellent interest rate on my savings account and easy, convenient internet banking.

Price   10 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

Less

RAMS customer service was extremely unhelpful. They took their time and the process was drawn out and painful. I will never go back to RAMS as they are absolutely USELESS and unprofessional in their manner when things got too hard for them.

Price   5 / 10

Features   3 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

I like the ease of setup. Ease of use. Competitive rates and info.

Price   8 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Very happy with my RAMS account. If you have a goal this is the account for you. Because you have to deposit $200 per month and make no withdrawals, you can see your money growing quickly and before you know it, your goal is reached. It helps promote self discipline. The only thing that is disappointing is that the interest rate keeps going down however the account is only keeping in line with the RBA. It is one of only two at the moment that has a good ongoing rate. Not a teaser for a few months. So yes I would recommend this online account. RAMS is owned by Westpac now so your money is safe.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Simple to use and great returns, one of the highest rates around.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Have you ever heard of anything as stupid as the RAMS Savings account which requires you to be glued to a mobile phone for everything you do - even talking to them on the PHONE! So, should your mobile phone be unavailable, tough luck! You don't get the options other BIG banks give you to pre-authorise another account to move money between - like NAB and ING. No, you get a SMS code to even think of using them. Grow up and learn from those who have been doing this longer and better than you. My poor granny will never have this account because she does not have a mobile. Go figure - apparently, I am my mobile. And I have to give up mine because they have not figured out how to send to an international mobile.

Price   9 / 10

Features   5 / 10

Customer service   2 / 10

Convenience   0 / 10

Trust   9 / 10

Less