RAMS initially had a good rate for their savings account, which was the reason I moved my money across. However, they have reduced the interest rates significantly after the first year. They still offer good phone service, but no physical locations. Overall, rather trustworthy brand but not as competitive compared to other smaller banks.
RAMS are simply not trustworthy. There are things in their T’s and C’s which should be candidly stated elsewhere but are not. For example if you exceed $500k in the account you don’t get paid bonus interest on any of your savings at all - not just the amount over 500. Especially when you open up an account and put that money in straight up, you’d reckon someone would have told you that. I hate to think what else is surreptitiously hidden in their t’s and c’s.
It was really easy to set up the saver account and it has a great bonus interest rate. The only downside that I can see is that you only get the bonus interest if you have no withdrawals during the month. It would be more useful if you had, say, 2 free withdrawals each month that didn't affect the bonus interest rate.
I don't know what other peoples problems are - but this is dead easy to setup and get money into! Don't need branches for heavens sake. Sure, if you withdraw you forgo bonus interest, who cares! It's not a saving account! Very happy.
Main problem is that they do not have a physical branch. None of the RAMS branches have anything to do with the savings account. If you have any problems, you're done for because you will be talking to someone in India, etc. You know what it is like trying to fix a problem with a company overseas? Same thing with RAMS. No one is responsible just voices who say," we'll get back to you." Tried to open an account and to make it quicker, so I thought, I physically went to their designated bank (St George) to present my IDs - passport, Medicare Card, Superannuation Statement with my address. Bank takes the details, all good. I call twice, they say that they're still working on it. On the third call, two weeks later, there has been no news so I call and I am told, "...can you bring a letter from the ATO confirming your address?" I say to the person on the line, mate, I am not trying to borrow money. I am trying to lend RAMS some money. If you want to entrust your money with this outfit, you've been forewarned.
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Savings account comparisons on Mozo - rates updated daily
Bonus Saver Account
1.65% p.a.(for $0 to $250,000)
standard interest rate
0.15% p.a.(for $0 and over)
Govt Deposit Guarantee
Yesup to $250,000
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Bonus rate for the first 3 months from account opening. The bonus rate offer is only available to new ANZ Online Saver customers who have not held an ANZ Online Saver account during the last 6 months, and apply online.
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