RAMS are simply not trustworthy. There are things in their T’s and C’s which should be candidly stated elsewhere but are not. For example if you exceed $500k in the account you don’t get paid bonus interest on any of your savings at all - not just the amount over 500. Especially when you open up an account and put that money in straight up, you’d reckon someone would have told you that. I hate to think what else is surreptitiously hidden in their t’s and c’s.
It was really easy to set up the saver account and it has a great bonus interest rate. The only downside that I can see is that you only get the bonus interest if you have no withdrawals during the month. It would be more useful if you had, say, 2 free withdrawals each month that didn't affect the bonus interest rate.
I don't know what other peoples problems are - but this is dead easy to setup and get money into! Don't need branches for heavens sake. Sure, if you withdraw you forgo bonus interest, who cares! It's not a saving account! Very happy.
Main problem is that they do not have a physical branch. None of the RAMS branches have anything to do with the savings account. If you have any problems, you're done for because you will be talking to someone in India, etc. You know what it is like trying to fix a problem with a company overseas? Same thing with RAMS. No one is responsible just voices who say," we'll get back to you." Tried to open an account and to make it quicker, so I thought, I physically went to their designated bank (St George) to present my IDs - passport, Medicare Card, Superannuation Statement with my address. Bank takes the details, all good. I call twice, they say that they're still working on it. On the third call, two weeks later, there has been no news so I call and I am told, "...can you bring a letter from the ATO confirming your address?" I say to the person on the line, mate, I am not trying to borrow money. I am trying to lend RAMS some money. If you want to entrust your money with this outfit, you've been forewarned.
Great rates, beats my other favourite bank at the moment. Shame you can only get this great rate by depositing, only once you withdraw you lose it. Unlike my other savings account which I can withdraw without penalties. Just isn't the highest rate anymore so now using Rams for its great rate for the cash I do not need to touch. So far so good.
An excellent account for those who rarely need to make a withdrawal. Should a withdrawal be necessary, then one must withdraw virtually the entire balance at the start of a month to avoid loss of interest. This aspect is quite a disadvantage, nevertheless the very competitive rate largely makes up for it. I have found the customer service to be fine.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Savings account comparisons on Mozo - rates updated daily
Bonus Saver Account
1.75% p.a.(for $0 to $250,000)
standard interest rate
0.15% p.a.(for $0 and over)
Govt Deposit Guarantee
Yesup to $250,000
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.