RHG home loan reviews

RHG
RHG's overall rating for home loans

(as rated by the Mozo community)

2.5 / 10

based on 11 reviews

Price

Features

Customer service

Convenience

Trust

Recent RHG home loan reviews

RHG

RHG home loan review

Overall rating   0 / 10

Unfair

Worst and most unethical lender out there. Stay away!!!

Full review

Worst and most unethical lender out there. Stay away!!!

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Me, New South Wales, reviewed over 3 years ago

RHG

RHG home loan review

Overall rating   6 / 10

Average

Just another provider.

Full review

Just another provider.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   4 / 10

Less

Brian, Victoria, reviewed over 3 years ago

RHG

RHG home loan review

Overall rating   5 / 10

Fair

Service has not been the best and the rate could be better.

Full review

Service has not been the best and the rate could be better.

    Price   4 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   4 / 10

    Trust   5 / 10

Less

Adam, New South Wales, reviewed over 3 years ago

RHG

RHG home loan review

Overall rating   2 / 10

Look elsewhere. Honestly it's worth the effort.

Very slow to pass on interest rate reductions but speedy to pass on rises... Little to no flexibility with loan. Customer Service Team leader is a jerk very rude and should not be allowed to work with people or animals very surprised that his team...

Full review

Very slow to pass on interest rate reductions but speedy to pass on rises... Little to no flexibility with loan. Customer Service Team leader is a jerk very rude and should not be allowed to work with people or animals very surprised that his team are so friendly and helpful.

    Price   2 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   1 / 10

    Trust   1 / 10

Less

Melanie, New South Wales, reviewed almost 4 years ago

RHG

RHG home loan review

Overall rating   0 / 10

terrible

terrible

Full review

terrible

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Jackie, Western Australia, reviewed over 4 years ago

RHG

RHG home loan review

Overall rating   3 / 10

Non existent personal banking

There's no personal banking experience. We can't even see anyone in person regarding our mortgage, it's all done over the phone .

Full review

There's no personal banking experience. We can't even see anyone in person regarding our mortgage, it's all done over the phone .

    Price   5 / 10

    Features   3 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   0 / 10

Less

Bridie, South Australia, reviewed over 4 years ago

RHG

RHG home loan review

Overall rating   1 / 10

Rip off merchants

Would never recommend this lender, the highest of interest rates and hit you when you are down. Wouldn't recommend them to my worst enemy.

Full review

Would never recommend this lender, the highest of interest rates and hit you when you are down. Wouldn't recommend them to my worst enemy.

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   1 / 10

Less

Diane, New South Wales, reviewed about 5 years ago

RHG

RHG home loan review

Overall rating   0 / 10

I will never use RAMS again because I am so cross

RAMS sold my loan to RHG who are not writing new loans so they don't reduce the variable interest rate when rates get cut and they have told me I need to change providers but that is hard for me to do - need to go through a family court process to...

Full review

RAMS sold my loan to RHG who are not writing new loans so they don't reduce the variable interest rate when rates get cut and they have told me I need to change providers but that is hard for me to do - need to go through a family court process to refinance the house, meanwhile my interest rate is much higher than it should be - this is so unfair, I paid high rates when they were high and should enjoy the low rates everyone else is enjoying now.

    Price   1 / 10

    Features   0 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   0 / 10

Less

Sam, Australian Capital Territory, reviewed about 5 years ago

RHG

RHG home loan review

Overall rating   5 / 10

Really bad rates and service

Not willing to negotiate on rate even though we have been a customer for a long time.

Full review

Not willing to negotiate on rate even though we have been a customer for a long time.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Helena, New South Wales, reviewed about 5 years ago

RHG

RHG home loan review

Overall rating   6 / 10

Great interest rates

Great interest rates, good customer service and internet banking is clear and simple.

Full review

Great interest rates, good customer service and internet banking is clear and simple.

    Price   9 / 10

    Features   5 / 10

    Customer service   2 / 10

    Convenience   6 / 10

    Trust   3 / 10

Less

Name not supplied, Victoria, reviewed over 5 years ago

RHG

RHG home loan review

Overall rating   0 / 10

The most unjust lender ever, owned by Westpac

The interest rate is high and unjust.

Full review

The interest rate is high and unjust.

    Price   0 / 10

    Features   4 / 10

    Customer service   0 / 10

    Convenience   5 / 10

    Trust   0 / 10

Less

Name not supplied, New South Wales, reviewed over 5 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2018

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.61% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.61% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • Well Home Loans Well Balanced (Owner Occupier, Principal & Interest, LVR <80%)

    Well Home Loans Well Balanced (Owner Occupier, Principal & Interest, LVR <80%)

    • Well Balanced home loan is a low rate home loan with free online redraw and no valuation fee.
    • Purchase, Refinance or Equity Release purposes allowed
    • Optional 100% interest offset sub-account with Visa debit card access

    interest rate

    3.49% p.a. variable

    comparison rate*

    3.53% p.a.

    upfront fees

    $600

    Go to site

    More info

    • Well Balanced home loan is a low rate home loan with free online redraw and no valuation fee.
    • Purchase, Refinance or Equity Release purposes allowed
    • Optional 100% interest offset sub-account with Visa debit card access
    • Interest rate: 3.49% p.a. variable
    • Comparison rate*: 3.53% p.a.
    • Upfront fees: $600
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes - $10/month
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Need more information?
    Go to site

    More info

  • Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave

    interest rate

    3.65% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave
    • Interest rate: 3.65% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.8

    Based on 79 Bank Australia home loan reviews

    Need more information?
    Go to site

    More info

  • Homestar Variable Rate Loan (LVR 70-80%, Owner Occupier, Principal & Interest)

    Homestar Variable Rate Loan (LVR 70-80%, Owner Occupier, Principal & Interest)

    • No annual or monthly fees
    • 100% offset account available
    • Free online redraw

    interest rate

    3.54% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $567

    Go to site

    More info

    • No annual or monthly fees
    • 100% offset account available
    • Free online redraw
    • Interest rate: 3.54% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $567
    • Ongoing fees: $0.00
    • Discharge fee: $535.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $749,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    6.3

    Based on 19 Homestar home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 499 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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