Was involved with a hit and run almost 3 months ago. I have been given the run around from them obtaining the police report, they have lied and said that the police advised them they couldn't provide them with the other parties details due to privacy act. Then said they hadn't actually contacted the police. They told me also it would take 6-8 weeks to obtain a rego check....now I am getting told 3 months. Had a "customer service rep" laugh at me when I finally lost my temper after being on hold for 3 hours being transferred from one clown to another. I wish I had never insured with them.
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