A cashless community: Australian cities are ‘digital leaders’ in the banking world

Sydney and Canberra are two of the cities leading the way when it comes to digital banking, according to the Visa Cashless Cities report.

These cities were recognised as “digital leaders” thanks to the country’s advanced digital banking and payment systems, our high usage and readiness for online banking and the number of Aussies with an up to date banking set up.

The report analysed 100 cities in terms of their development with cashless payments and banking and found 18 cities across the US, Europe and Asia were ‘digitally advanced’, while cities in Africa and Latin American still had a way to go in terms of digital maturity.

RELATED: Meet Beem - The new instant payments app from the Commonwealth Bank, NAB and Westpac

Time, or our sworn lack of it, was a driving force when it came to the push for digital banking on an international scale. It was recorded that on average, bankers spent 6.4 hours a year withdrawing cash from an ATM, 7.3 hours visiting a bank and a massive 12 hours on paying bills in person.

And should digitally immature cities reach a reasonable cashless level, the report predicted that bankers would save 8 hours a year and a total of $12 billion in time-savings from things like banking transactions.

The report also said that potential crime reduction was a factor to consider, with an average of $5.8 billion lost per year across 100 cities due to cash-related crimes.

Aussie banking itself has come a long way, from cash to credit cards and with the surge in online banking, it’s safe to say that the wallet may no longer become the back pocket or purse essential.

With all the new ways to pay and bank, from Beem - an instant payment app available with CommBank, NAB and Westpac, to Westpac’s PayWear, where contactless payments begin with a flick of your wrist and chatbots like UBank’s RoboChat to give Aussies the assistance they need to manage their money.

And of course, if you’re not a tech fanatic, but are addicted to your smartphone, you still have the option of keeping it simple through regular online transfers and payments.

In fact, data from the Mobile Consumer Survey recently found that 30% of smartphone holders use the ‘fingerprint reader’ to approve payments/purchases, while 18% use their mobiles to authorise money transfers to people and organisations. So rest assured, we are well on our way to becoming a walletless tribe.

But while other cities across the world work to reach their cashless development goal, find out more about what other bank accounts can do for you in terms of innovation by having a browse of some popular bank accounts.

Bank Accounts

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Last updated 22 December 2024 Important disclosures
  • Everyday Options Account

    $0.00

    Apple Pay, Google Pay, PayID

    0.01% p.a.

    Enjoy 0% foreign currency conversion fees on Visa Debit card purchases. Plus make an eligible purchase using your linked Visa Debit card to earn cashback at participating merchants. $0 monthly account keeping fees & the option to open up to 9 sub-accounts. Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL 229882 Australian Credit Licence 229882). The SUNCORP brand and Sun Logo are used by Suncorp Bank (Norfina Limited) under licence and Suncorp Bank is not part of the Suncorp Group.

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  • Glide Account

    $0.00

    Apple Pay, Google Pay, PayID, Samsung Pay, Garmin Pay

    0% p.a.

    Unlimited free internet transactions. Super fast transfers & use Apple Pay, Google Pay and Samsung Pay. No account keeping fees. Access Any Major Bank & MyState Bank ATM Fee-Free.

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  • Orange Everyday

    $0.00

    Apple Pay, Google Pay, PayID, PayTo

    0% p.a.

    The everyday bank account that could pay you for paying bills. Get 1% cashback on eligible utility bills (up to $100), $0 ING international transaction fees, and up to 5 rebated ATM withdrawals a month here or overseas (T&Cs apply) and no monthly fees to pay. Mozo Experts Choice Awards Everyday & Savings Bank of the Year winner for 2024.^

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  • Everyday Global Account

    $0.00

    Apple Pay, Google Pay

    0% p.a.

    Enjoy $0 monthly account fees and international fees, with no minimum deposit or balance requirements. Buy, hold and spend in 10 currencies (AUD included) and earn 2% cashback for purchases under $100 (T&C’s apply). Mozo's Experts Choice 2024 winner for Exceptional Everyday Account.^

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And if you’re craving a little more variety, check out our bank account comparison tool.


^See information about the Mozo Experts Choice Bank Account Awards

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