Alinta Energy

Alinta Energy sells and markets energy related products to over 1.2 million homes and businesses across New South Wales, Victoria, Queensland, South Australia and Western Australia.

Who is Alinta Energy?

Starting off with retailing gas in Western Australia in 1995, Alinta Energy evolved into a diverse energy company over the years after a number of mergers and acquisitions. The enterprise operates nine power stations in Australia as well as New Zealand.

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Where is Alinta Energy available?

Alinta Energy caters to the energy needs of residents as well small and large businesses across New South Wales, Victoria, Queensland, South Australia and Western Australia. If you’re looking for packages offering electricity, natural gas or renewable power in one of these states, you may be eligible to apply to Alinta Energy.

ACT NSW QLD NT SA TAS WA VIC
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Alinta Energy electricity and gas plans and packages

Alinta Energy offers natural gas and electricity plans for your home with deals such as discount offers for paying on time. Generally, there is no lock in period or exit fees applicable on your account with Alinta Energy.

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Alinta Energy features to keep in mind

Solar power

Alinta Energy provides solar power to customers in Victoria. If you are looking for a solar solution in Victoria, you can apply to Alinta Energy for a suitable plan.

Payment options

Alinta Energy offers a range of online as well as offline payment options to choose from. You can easily pay your gas and electricity bills using your credit card, direct debit or BPAY. Alinta Energy also gives you the option to mail a cheque or go personally to a post office and make your payment.

Bill frequency

With Alinta Energy, you will generally receive your electricity bill about once every three months and your natural gas once every two months.

No lock in period

One of the best things about Alinta Energy is that your electricity and gas plans come with no lock in period or exit fees. This means that in case you need to make changes to your account you have the flexibility to do so without having to worry about the extra charges.

MyAccount

With Alinta Energy you can manage your bills and payment through an online hub called MyAccount. You can access your account information whenever you want, from the comfort of your home. It lets you review your usage and history, pay bills and upgrade your plan online.

Alinta Energy Rewards

To sweeten the deal, you can also snag rewards with Alinta Energy, including discounts on movies, theme park tickets, gift cards and more. You can access this rewards program through MyAccount.

Concessions and rebates

Australians facing difficulty paying their gas and electricity bills because of hardship may be eligible for a relief payment if they have an eligible concession. To apply for the financial assistance, you would have to go through a financial counsellor, who will assess the difficulty before an application can be submitted.

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Switching and moving with Alinta Energy

If you are an existing Alinta Energy customer and you’re shifting home, you can easily move your account as long as your new address is within the area where Alinta Energy provides gas and electricity. All you need to do is call their helpline, which is open from Monday to Friday (8 am to 9 pm) and on Saturday (9 am to 6 pm) to request the change.

Similarly, if you are currently with another provider and want to switch your account, you can call Alinta Energy and ask for a transfer. There would be certain specific eligibility criteria for different areas.

Alinta Energy customer reviews

The Mozo communicty has rated Alinta Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

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Alinta Energy Electricity
Overall
6.9 /10
Price
Bill clarity
Customer service
Green Friendly
381 reviews
Icon of Gas
Alinta Energy Gas
Overall
6.9 /10
Price
Bill clarity
Customer service
Green Friendly
180 reviews

Recent Alinta Energy electricity and gas reviews

  • Alinta Energy Electricity review

    Overall rating   6 / 10
    Power at fingertips comes at a price

    Happy with provider in general prices are on the high side but no complaints so far with customer service...so I guess you get what you pay for as the saying goes!

    Price
    5 / 10
    Bill clarity
    7 / 10
    Customer service
    9 / 10
    Less
    Karen, Western Australia, reviewed 6 days ago
  • Alinta Energy Electricity review

    Overall rating   10 / 10
    Great customer service.

    They contacted me when they saw no solar feed from our solar system and we then managed to identify a problem with our solar. Although no feed tariff showed on the bill, we never studied it and never saw the problem.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Zeldene, Queensland, reviewed 6 days ago
  • Alinta Energy Electricity review

    Overall rating   9 / 10
    Would be hard to convince me to change providers.

    Excellent discount for paying bill on time! Helpful customer service. Any issues I have had have been rectified quickly.

    Price
    8 / 10
    Bill clarity
    8 / 10
    Customer service
    8 / 10
    Green Friendly
    6 / 10
    Less
    Keshia, Queensland, reviewed 6 days ago
  • Alinta Energy Electricity review

    Overall rating   9 / 10
    Easy service with good phone care

    Not a problem with them at all.

    Price
    8 / 10
    Bill clarity
    10 / 10
    Customer service
    8 / 10
    Less
    Lynda, Queensland, reviewed 6 days ago
  • Alinta Energy Electricity review

    Overall rating   7 / 10
    No issues

    No dislikes, always been of good price compared to our previous supplier

    Price
    7 / 10
    Bill clarity
    7 / 10
    Green Friendly
    7 / 10
    Less
    Vanessa, New South Wales, reviewed 8 days ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Compare Alinta Energy

    In order to make sure you're still on the best deal around,  it's important to regularly shop around on different electricity and gas packages available to you. Compare Alinta Energy and other electricity and gas providers in your area on Mozo’s convenient comparison tool to see if it’s time for a switch. 

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    Find energy plans available in your area in just seconds.