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Alinta Energy

Alinta Energy

Alinta Energy sells and markets energy related products to over 1.2 million homes and businesses across New South Wales, Victoria, Queensland, South Australia and Western Australia.

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Who is Alinta Energy?

Starting off with retailing gas in Western Australia in 1995, Alinta Energy evolved into a diverse energy company over the years after a number of mergers and acquisitions. The enterprise operates nine power stations in Australia as well as New Zealand.


Alinta Energy availability

ACT NSW QLD NT SA TAS WA VIC

Where is Alinta Energy available?

Alinta Energy caters to the energy needs of residents as well small and large businesses across New South Wales, Victoria, Queensland, South Australia and Western Australia. If you’re looking for packages offering electricity, natural gas or renewable power in one of these states, you may be eligible to apply to Alinta Energy.

Alinta Energy electricity and gas plans and packages

Alinta Energy offers natural gas and electricity plans for your home with deals such as discount offers for paying on time. Generally, there is no lock in period or exit fees applicable on your account with Alinta Energy.

Alinta Energy plans

  • Electricity

  • Gas


Alinta Energy features to keep in mind

Solar powerSolar power

Alinta Energy provides solar power to customers in Victoria. If you are looking for a solar solution in Victoria, you can apply to Alinta Energy for a suitable plan.

Payment optionsPayment options

Alinta Energy offers a range of online as well as offline payment options to choose from. You can easily pay your gas and electricity bills using your credit card, direct debit or BPAY. Alinta Energy also gives you the option to mail a cheque or go personally to a post office and make your payment.

Bill frequencyBill frequency

With Alinta Energy, you will generally receive your electricity bill about once every three months and your natural gas once every two months.

No lock in periodNo lock in period

One of the best things about Alinta Energy is that your electricity and gas plans come with no lock in period or exit fees. This means that in case you need to make changes to your account you have the flexibility to do so without having to worry about the extra charges.

MyAccountMyAccount

With Alinta Energy you can manage your bills and payment through an online hub called MyAccount. You can access your account information whenever you want, from the comfort of your home. It lets you review your usage and history, pay bills and upgrade your plan online.

Alinta Energy RewardsAlinta Energy Rewards

To sweeten the deal, you can also snag rewards with Alinta Energy, including discounts on movies, theme park tickets, gift cards and more. You can access this rewards program through MyAccount.

Concessions and rebatesConcessions and rebates

Australians facing difficulty paying their gas and electricity bills because of hardship may be eligible for a relief payment if they have an eligible concession. To apply for the financial assistance, you would have to go through a financial counsellor, who will assess the difficulty before an application can be submitted.


Switching and moving with Alinta Energy

If you are an existing Alinta Energy customer and you’re shifting home, you can easily move your account as long as your new address is within the area where Alinta Energy provides gas and electricity. All you need to do is call their helpline, which is open from Monday to Friday (8 am to 9 pm) and on Saturday (9 am to 6 pm) to request the change.

Similarly, if you are currently with another provider and want to switch your account, you can call Alinta Energy and ask for a transfer. There would be certain specific eligibility criteria for different areas.

Alinta Energy customer reviews

The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Alinta Energy Electricity

Overall 6.8

Price

Bill clarity

Customer service

Green Friendly

313 Reviews

Alinta Energy Gas

Overall 6.8

Price

Bill clarity

Customer service

Green Friendly

162 Reviews

Recent Alinta Energy electricity and gas reviews

Alinta Energy

Alinta Energy Electricity review

Overall rating   5 / 10

Competitive pricing.

Customer service is so poor but the price is competitive

Full review

Customer service is so poor but the price is competitive

    Price   7 / 10

    Bill clarity   5 / 10

    Customer service   1 / 10

    Green Friendly   1 / 10

Less

Madeleine, Queensland, reviewed about 1 month ago

Alinta Energy

Alinta Energy Electricity review

Overall rating   10 / 10

One of, if not the best.

As long as you pay your bills before the due date they are excellent, and even if you can't pay your bills ahead of the due date their prices are still pretty good. I'd highly recommend this provider to everyone.

Full review

As long as you pay your bills before the due date they are excellent, and even if you can't pay your bills ahead of the due date their prices are still pretty good. I'd highly recommend this provider to everyone.

    Price   10 / 10

    Bill clarity   10 / 10

    Customer service   10 / 10

    Green Friendly   10 / 10

Less

Roberta, Queensland, reviewed about 1 month ago

Alinta Energy

Alinta Energy Gas review

Overall rating   6 / 10

Lack competitive rates, but good customer service

Pros - easy process to setup and maintain usage Cons - are not competitive with prices compared to Kleenheat

Full review

Pros - easy process to setup and maintain usage Cons - are not competitive with prices compared to Kleenheat

    Price   5 / 10

    Bill clarity   7 / 10

    Customer service   7 / 10

    Green Friendly   6 / 10

Less

Dimitri, Western Australia, reviewed about 1 month ago

Alinta Energy

Alinta Energy Electricity review

Overall rating   9 / 10

Great customer service.

We switched to Alinta after our previous electric company wanted way too much. They were easy to speak with and have been quite accomodating whenever we change our monthly payments.

Full review

We switched to Alinta after our previous electric company wanted way too much. They were easy to speak with and have been quite accomodating whenever we change our monthly payments.

    Price   9 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

Less

Katalina, Queensland, reviewed about 2 months ago

Alinta Energy

Alinta Energy Gas review

Overall rating   9 / 10

Efficient and cheap.

I have been with this provider for about 45 years and have never had problems with them. They have been efficient and cheap.

Full review

I have been with this provider for about 45 years and have never had problems with them. They have been efficient and cheap.

    Price   9 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

    Green Friendly   9 / 10

Less

John, Western Australia, reviewed about 2 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Compare Alinta Energy

In order to make sure you're still on the best deal around,  it's important to regularly shop around on different electricity and gas packages available to you. Compare Alinta Energy and other electricity and gas providers in your area on Mozo’s convenient comparison tool to see if it’s time for a switch. 

  • Compare Energy

    Find energy plans available in your area in just seconds.

  • Compare now