Alinta Energy Electricity

Alinta Energy supplies electricity, natural gas and solar energy to 800,000 homes and businesses in Australia. 

Who is Alinta Energy?

Having started as AlintaGas in Western Australia in 1995, Alinta Energy has come a long way today as a provider of multiple energy related products in the country. With nine power stations in Australia and New Zealand, Alinta Energy manages fuel sources and transportation, while maintaining competitive prices through their wholesale market operations.

Compare energy

Find energy plans available in your area in just seconds.

map icon

Where does Alinta Energy provide electricity?

While Alinta Energy has its presence in Victoria, South Australia as well as Western Australia, it provides electricity only in the first two states. If you are looking for electricity plans and packages for your home or business in VIC or SA, you may be eligible to apply to Alinta Energy.

ACT NSW QLD NT SA TAS WA VIC
energy icon

Alinta Energy electricity plans and packages

Alinta Energy provides individual electricity plans as well as dual fuel packages for your home with special deals such as discount offers for paying on time. One of the advantages of having an electricity account with Alinta Energy is that it offers plans with no lock in period or exit fees.

key icon

Key features for electricity plans with Alinta Energy

Solar energy

Alinta Energy provides solar solutions to customers in South Australia and Victoria. If you are looking for solar power in these states, you can apply to Alinta for your energy needs.

Multiple modes of payment

You can choose from a number of options to pay your Alinta Energy electricity bill. You can make a payment using your credit card, set-up a direct debit account or use BPAY. If you prefer the traditional payment methods of mailing a cheque or going to the Australian Post to pay up in person, you can do that as well.

Bill frequency

You will generally receive your Alinta Energy electricity bill approximately once every three months.

No lock in period

One of the key feature with Alinta Energy is that its plans come with no lock in period or exit fees. This gives you a fair amount of flexibility in case you need to make changes to your account.

Digital solutions

Your electricity bill can vary significantly for different reasons and seasons and it’s a good idea to keep a track of your usage and spending. That’s why a digital hub like Alinta’s MyAccount lets you conveniently keep a tab on your account information, pay your bills and upgrade your energy plan online.

Financial assistance

If you are finding it challenging to pay your electricity bills because of hardship, you may be eligible for a relief payment if you have an eligible concession. To apply for the financial assistance, you need to go through a financial counsellor, who will assess the difficulty before your application can be submitted.

truck icon

Switching and moving your electricity plan with Alinta Energy

Switching

The process to switch your electricity account with Alinta Energy is quite simple and straightforward. You simply call customer care at Alinta and request for a switch from your existing provider. There would be certain specific eligibility criteria for different areas.

Moving

If you already have an electricity account with Alinta Energy, and are moving home, you can simply call an energy consultant at Alinta to get your account transferred. The shift will of course be subject to certain conditions, such as, Alinta Energy must be available in the area where you are moving. You can call Alinta Energy from Monday to Friday (8 am to 7 pm) and on Saturday (9 am to 4 pm) to ask for the change.

Alinta Energy customer reviews

The Mozo communicty has rated Alinta Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Icon of Electricity
Alinta Energy Electricity
Overall
6.9 /10
Price
Bill clarity
Customer service
Green Friendly
365 reviews

Recent Alinta Energy electricity reviews

  • Alinta Energy Electricity review

    Overall rating   9 / 10
    No problem.

    Just awesome.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    9 / 10
    Less
    Lisa, Western Australia, reviewed about 19 hours ago
  • Alinta Energy Electricity review

    Overall rating   9 / 10
    Pay on time discount, quick query response.

    I switched to this provider as the offered a pay on time discount. When the offer was nearing its expiry I was provided a further period of pay on time discount.

    Price
    8 / 10
    Bill clarity
    9 / 10
    Customer service
    10 / 10
    Green Friendly
    5 / 10
    Less
    Shane, Queensland, reviewed about 19 hours ago
  • Alinta Energy Electricity review

    Overall rating   4 / 10
    Need a new provider.

    A lack of transparency, the bills are suss, long wait times.

    Price
    7 / 10
    Bill clarity
    4 / 10
    Customer service
    5 / 10
    Green Friendly
    4 / 10
    Less
    Jeremy, New South Wales, reviewed about 19 hours ago
  • Alinta Energy Electricity review

    Overall rating   10 / 10
    Amazing service, we have never had any problems.

    They’ve been amazing from the start.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Karen, Queensland, reviewed about 19 hours ago
  • Alinta Energy Electricity review

    Overall rating   10 / 10
    Won't change provider.

    Excellent solar rebate and pay on time discount.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Daniel, Queensland, reviewed about 19 hours ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Compare Alinta Energy

    Have you been wondering if your electricity bills are a bit high for the amount of energy you use? Don’t just ignore your quarterly bills because it’s possible that you could find a cheaper deal with a simple online comparison. Find out by using Mozo's energy comparison tool. 

    Compare energy

    Find energy plans available in your area in just seconds.