Alinta Energy supplies electricity, natural gas and solar energy to 800,000 homes and businesses in Australia. Alinta has a number of great value plans, in fact it was awarded four Mozo Experts Choice Awards for best value electricity in 2018.
Having started as AlintaGas in Western Australia in 1995, Alinta Energy has come a long way today as a provider of multiple energy related products in the country. With nine power stations in Australia and New Zealand, Alinta Energy manages fuel sources and transportation, while maintaining competitive prices through their wholesale market operations.
While Alinta Energy has its presence in Victoria, South Australia as well as Western Australia, it provides electricity only in the first two states. If you are looking for electricity plans and packages for your home or business in VIC or SA, you may be eligible to apply to Alinta Energy.
Alinta Energy provides individual electricity plans as well as dual fuel packages for your home with special deals such as discount offers for paying on time. One of the advantages of having an electricity account with Alinta Energy is that it offers plans with no lock in period or exit fees.
Electricity
| Solar energySolar energy | Alinta Energy provides solar solutions to customers in South Australia and Victoria. If you are looking for solar power in these states, you can apply to Alinta for your energy needs. |
| Multiple modes of paymentMultiple modes of payment | You can choose from a number of options to pay your Alinta Energy electricity bill. You can make a payment using your credit card, set-up a direct debit account or use BPAY. If you prefer the traditional payment methods of mailing a cheque or going to the Australian Post to pay up in person, you can do that as well. |
| Bill frequencyBill frequency | You will generally receive your Alinta Energy electricity bill approximately once every three months. |
| No lock in periodNo lock in period | One of the key feature with Alinta Energy is that its plans come with no lock in period or exit fees. This gives you a fair amount of flexibility in case you need to make changes to your account. |
| Digital solutionsDigital solutions | Your electricity bill can vary significantly for different reasons and seasons and it’s a good idea to keep a track of your usage and spending. That’s why a digital hub like Alinta’s MyAccount lets you conveniently keep a tab on your account information, pay your bills and upgrade your energy plan online. |
| Financial assistanceFinancial assistance | If you are finding it challenging to pay your electricity bills because of hardship, you may be eligible for a relief payment if you have an eligible concession. To apply for the financial assistance, you need to go through a financial counsellor, who will assess the difficulty before your application can be submitted. |
The process to switch your electricity account with Alinta Energy is quite simple and straightforward. You simply call customer care at Alinta and request for a switch from your existing provider. There would be certain specific eligibility criteria for different areas.
If you already have an electricity account with Alinta Energy, and are moving home, you can simply call an energy consultant at Alinta to get your account transferred. The shift will of course be subject to certain conditions, such as, Alinta Energy must be available in the area where you are moving. You can call Alinta Energy from Monday to Friday (8 am to 7 pm) and on Saturday (9 am to 4 pm) to ask for the change.
The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
I was with AGL but my pay on time rebate is far better with Alinta. I still need a new supplier for gas.
I was with AGL but my pay on time rebate is far better with Alinta. I still need a new supplier for gas.
Aleksandra, Queensland, reviewed 5 months ago
Daniel, Queensland, reviewed 5 months ago
I can't really fault it anything except that sometimes they can be tardy with regards to their connection time.
I can't really fault it anything except that sometimes they can be tardy with regards to their connection time.
Daniel, Queensland, reviewed 5 months ago
Not impressed with cost or customer service. I am also unable to understand the customer service operators.
Not impressed with cost or customer service. I am also unable to understand the customer service operators.
Daniel, South Australia, reviewed 5 months ago
I find them helpful and they are understanding.
I find them helpful and they are understanding.
Merrilyn, Western Australia, reviewed 5 months ago
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Have you been wondering if your electricity bills are a bit high for the amount of energy you use? Don’t just ignore your quarterly bills because it’s possible that you could find a cheaper deal with a simple online comparison. Just enter your postcode into Mozo’s free comparison tool and look up the best electricity plans in your area.
