Having started as AlintaGas in Western Australia in 1995, Alinta Energy has come a long way today as a provider of multiple energy related products in the country. With nine power stations in Australia and New Zealand, Alinta Energy manages fuel sources and transportation, while maintaining competitive prices through their wholesale market operations.
While Alinta Energy has its presence in Victoria, South Australia as well as Western Australia, it provides electricity only in the first two states. If you are looking for electricity plans and packages for your home or business in VIC or SA, you may be eligible to apply to Alinta Energy.
Alinta Energy provides individual electricity plans as well as dual fuel packages for your home with special deals such as discount offers for paying on time. One of the advantages of having an electricity account with Alinta Energy is that it offers plans with no lock in period or exit fees.
Alinta Energy provides solar solutions to customers in South Australia and Victoria. If you are looking for solar power in these states, you can apply to Alinta for your energy needs.
You can choose from a number of options to pay your Alinta Energy electricity bill. You can make a payment using your credit card, set-up a direct debit account or use BPAY. If you prefer the traditional payment methods of mailing a cheque or going to the Australian Post to pay up in person, you can do that as well.
You will generally receive your Alinta Energy electricity bill approximately once every three months.
One of the key feature with Alinta Energy is that its plans come with no lock in period or exit fees. This gives you a fair amount of flexibility in case you need to make changes to your account.
Your electricity bill can vary significantly for different reasons and seasons and it’s a good idea to keep a track of your usage and spending. That’s why a digital hub like Alinta’s MyAccount lets you conveniently keep a tab on your account information, pay your bills and upgrade your energy plan online.
If you are finding it challenging to pay your electricity bills because of hardship, you may be eligible for a relief payment if you have an eligible concession. To apply for the financial assistance, you need to go through a financial counsellor, who will assess the difficulty before your application can be submitted.
The process to switch your electricity account with Alinta Energy is quite simple and straightforward. You simply call customer care at Alinta and request for a switch from your existing provider. There would be certain specific eligibility criteria for different areas.
If you already have an electricity account with Alinta Energy, and are moving home, you can simply call an energy consultant at Alinta to get your account transferred. The shift will of course be subject to certain conditions, such as, Alinta Energy must be available in the area where you are moving. You can call Alinta Energy from Monday to Friday (8 am to 7 pm) and on Saturday (9 am to 4 pm) to ask for the change.
The Mozo community has rated Alinta Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
No problems with Alinta but even their newly styled accounts are not easy to follow.
I had problems paying my bill and they worked with me and my family's income so I could still pay my bill and afford to do it without failure to pay it in the future
Alinta is the best provider i have used. Always willing to answer questions re any sort of problem. All consultants are pleasant and a pleasure to deal with.
I have changed my electricity provider because they couldn’t match up to Alina electricity, now I am very happy
Good service, customer service no issues
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