As a product of energy retailer, Energy Locals, Amber Electric are striving toward a future where renewable energy is the norm - and they want to help Aussie customers save a few dollars along on the way!
Customers in New South Wales, Victoria, South-East Queensland, South Australia and the Australian Capital Territory can currently sign up to Amber Electric.
One of the great things about Amber Electric is the fact that their customers will always have access to wholesale electricity prices, keeping them from being stung by any price markups. Amber Electric will even pay you to use electricity when wholesale prices turn negative or, in the event that prices spike, Amber Electric guarantee that customers won’t ever pay more than the Victorian Default Offer (VDO) by capping prices.
As Amber Electric belong to Energy Locals, customers can also opt for a GreenPower plan if they don’t want to install solar panels on their home. There are also no lock-in contracts or exit fees with Amber Electric’s electricity plans, though Amber Electric does charge a monthly subscription fee which they say helps provide customers with wholesale electricity prices.
Amber Electric are forward thinkers and their approach to technology is no different. With their free app customers will be able to view live wholesale electricity prices as they change as well as check out their usage history or make use of the 12 hour forecast for wholesale prices.
Amber Electric are a part of Energy Locals, a retailer that shares the same focus on a sustainable future while making the time to work with various communities and charities.
Amber Electric promise that their customers won’t pay more than they need to by capping prices once they hits the VDO price.
It’s no trouble if you find that Amber Electric isn’t right for your household, as there are no lock-in contracts or exit fees.
If you’d like to become an Amber Electric customer, you’ll need to sign up online which takes less than three minutes to do. Since Amber Electric hasn’t officially launched, you will be placed onto the waiting list for when the time comes. Switching to Amber Electric is free, however, if you don’t have a smart meter installed they will do this for you ($75 charge per year).
You won’t need to contact your current retailer either, as Amber Electric will handle this on your behalf. Once the 10 day cooling off period has passed, Amber Electric require a meter read, so you can get a final bill from your old retailer. This might take a little longer if you have a traditional meter installed.
As you’ve probably gathered by now, Amber Electric is still in its early stages, so there is no current information about moving house.
The Mozo communicty has rated Amber Electric products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
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Want to find out how Amber Electric fares compared to other retailers in the market? Then head on over to our energy comparison tool.