Founded in 2012, Blue NRG provides electricity to small to medium-sized businesses based in Victoria, New South Wales and South Australia. With a customer service team based in Melbourne, Blue NRG boasts 96% of calls answered within 30 seconds.
Blue NRG offers electricity plans to small businesses in Victoria, New South Wales, South-East Queensland and South Australia. So if you’re a business owner in one of these areas, check out Blue NRG’s competitive energy plans.
Blue NRG decided they didn’t want to be like other large electricity retailers who focus on residential customers, so they turned their focus to customers who have higher electricity usage. They don’t provide electricity to retailers, but if you’re a small to medium business then they have competitive and transparent packages to suit you.
Plus, all of Blue NRG’s plans are billed monthly to help you manage payments.
You can pay your Blue NRG bill via credit card online or by phone, cheque via mail or post, Direct Transfer via BPay or Direct Debit.
Once you sign your business up to Blue NRG, you can manage your bills online, plus see data on usage by day, week, month, year or peak/off-peak and control notifications such as when your usage reaches set limits.
If Blue NRG no longer suits your business’s needs and your using under 40MWh in Vic, 100MWh in NSW, and 160MWh SA, then feel free to cancel anytime.
If you find yourself struggling to pay your bills either temporarily or permanently, then Blue NRG have a hardship policy in place to relieve some pressure.
Got a problem? You can speak to Blue NRG’s local customer service team at its Melbourne-based call centre. You can even request to speak to your favourite rep, so you don’t have to explain your situation to someone new.
If you’re planning on moving, get in touch with Blue NRG and then give them at least four working days to connect your new address.
The Mozo communicty has rated Blue NRG products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
Blue NRG are the worst energy provider I've ever used for business. They sell themselves as low cost, but the costs ended up no lower than other retailers. They provided me wildly different bills from month to month, with one bill in the thousands, the the next month around $100. It's impossible to manage cash flow in a small business when you have this kind of billing. In addition, they stuffed up my disconnection because they don't understand the process managed by AUSGRID. They then told me it would take 48 hours to speak to their supervisor to fix a problem they themselves had created.
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To find out if Blue NRG is the best value plan for your small business, head on over to Mozo's energy comparison tool!