CovaU Energy (pronounced like, “cover you”) is an Australian electricity and gas retailer based in Sydney. It offers electricity and natural gas plans to households and businesses in New South Wales and Victoria. CovaU won three Mozo Experts Choice Awards in NSW for 2018.
Since it was establishment in 2014, CovaU Energy has been focussed on bringing Aussie households and businesses reliable and affordable energy. With a range of competitive plans and payment options to choose from, CovaU customers can also benefit from hands-on account management. AS if that’s not enough, CovaU has its very own rewards program!
CovaU Energy offers electricity and natural gas plans to both businesses and households in New South Wales and Victoria. If you are looking for energy plans and packages in these states, you may be eligible to apply to CovaU.
CovaU Energy provides a variety of gas and electricity packages to residential and business customers. These packages come with competitive rates and discounts for paying your bill on time. You can also opt for a plan with no exit fees for a little more flexibility in your energy plan. CovaU also has its own rewards program, which you’ll become eligible for once you sign up for an account and pay your first bill.
Electricity
Gas
| CovaU Rewards CovaU Rewards | Through the CovaU Energy rewards program, you’ll be able to score discounts on a tonne of cool stuff like dining, travel, hotel, groceries and theme parks! It’s free to sign up for the rewards program once you’ve got an energy account with CovaU and have paid your first bill. |
| Refer-a-friendRefer-a-friend | Love CovaU? Refer a friend and both of you can be rewarded! Your friend will get a $50 credit in their account, while you can score a $50 EFTPOS gift card for each friend you refer. |
| Tip-top customer serviceTip-top customer service | With individually assigned consultants and account managers, a LiveChat on the website and a 24/7 phone line, you’ll never be left in the dark when it comes to your CovaU plan. |
| Concessions and rebatesConcessions and rebates | You could be eligible for a number of state government concessions and rebates, which are |
| Monitor Your AccountMonitor Your Account | You can access your online CovaU account at any time, anywhere in the world. Through this account, you can monitor your energy usage, pay your bills online, and update your details. |
With an active customer care team, you won’t have any trouble switching or moving your
energy plans with CovaU, as long as you’re within the area where they operate. To organise your new connection for a hassle free move, just give them a call.
How has the Mozo community rated CovaU’s energy products and services? Check out ratings and reviews below.
There are no ratings yet for CovaU Gas.
Pros - pricing Cons - they have made mistakes with their bills (charged me more than they should)
Pros - pricing Cons - they have made mistakes with their bills (charged me more than they should)
Agatha, , reviewed over 2 years ago
I hope they live up to their promise of cheaper electricity.
I hope they live up to their promise of cheaper electricity.
Lynne, , reviewed about 3 years ago
Stay away from this company. They took our account even though we only asked for a quote and then it took 5 Months, $200 and heaven knows how many phone calls to get our account back. They refuse to honour all transfer requests from other...
Stay away from this company. They took our account even though we only asked for a quote and then it took 5 Months, $200 and heaven knows how many phone calls to get our account back. They refuse to honour all transfer requests from other companies and only finally released my account after I threatened them with the Ombudsman.
Natalie, , reviewed about 3 years ago
Have given me a discount over my total bill and helped me reduce my cost.
Have given me a discount over my total bill and helped me reduce my cost.
Partap, , reviewed about 3 years ago
Transferred our account from existing supplier without our approval after we only asked for a quote. After about 15 phone calls it was eventually transferred back. Whilst service is polite they are completely incompetent.
Transferred our account from existing supplier without our approval after we only asked for a quote. After about 15 phone calls it was eventually transferred back. Whilst service is polite they are completely incompetent.
Clare, , reviewed about 3 years ago
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Are you sure your current energy plan is giving your the best value for your money? No need to guess, you can find out for yourself by comparing the different electricity and gas plans from CovaU and other energy providers in your area on Mozo’s free energy comparison tool. Simply enter your details and see the best energy options for you.
