Dodo Power & Gas

Dodo Power & Gas

Dodo Power and Gas retails electricity, gas and energy related services to residential customers as well as businesses in Australia.

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Who is Dodo Power & Gas?

Launched as Dodo Electricity in Victoria in June 2010, Dodo Power and Gas has since expanded its operations in other states including New South Wales, Queensland, South Australia and ACT.


Dodo Power & Gas availability

ACT NSW QLD NT SA TAS WA VIC

Where is Dodo Power & Gas available?

Dodo offers electricity plans to residential as well as business customers in Victoria, New South Wales, South Australia and Queensland. At the moment, Dodo Gas is only available in parts of Victoria and NSW.

Dodo Power & Gas electricity and gas plans and packages

You can pick from a number of different energy plans with Dodo. The tariffs and discount options vary depending on which state you live in and will generally depend on if you go for individual electricity, gas, or a dual fuel plan. There are also discounts if you always pay your bills on time. What’s more with Dodo, you can sign up for an account without any lock-in contract, giving you that extra freedom and flexibility in case you need to make any changes to your plan in the future. The terms of each energy package is subject to change so do check the exact specifications of your plan when you sign up.

Dodo Power & Gas plans

  • Electricity

  • Gas


Dodo Power & Gas features to keep in mind

Dodo Green PowerDodo Green Power

You can support the renewable energy industry in Australia by sponsoring 10% or up to 100% of your electricity generated from clean sources such as biogas, biomass, hydro and wind.

No lock-in contractsNo lock-in contracts

Dodo’s rates and instalment options are available on a no lock-in contract basis which gives you the flexibility to tailor your energy plan to best suit your finances.

Infinite Rewards programInfinite Rewards program

You can sign up to the Infinite Rewards program with Dodo Power and Gas. As a member of the rewards program, you’ll receive access to heaps of discounts on brands from retailers across Australia in the form of pre-purchase gift cards, vouchers and instant discounts from online retailers. You can even save with your Dodo rewards card when you present it at a participating retailer.

Multiple payment optionsMultiple payment options

Dodo offers a range of different payment methods including credit card, debit card, direct debit and BPAY. You can update or change your payment method online or over the phone but you’ll need to notify Dodo at least three business days before your next payment date.

Flexible instalment optionsFlexible instalment options

Dodo Power and Gas will calculate the estimated cost of your bill and arrange for the payment to be made in instalments based on information like your billing history. You can choose to pay your bill in weekly, fortnightly or monthly instalments.

ConcessionsConcessions

You may be eligible for a concession or rebate if you receive income support payments from the government and have an eligible concession card such as a Pensioner Concession Card, Health Care Card or a Department of Veterans Affairs Gold Card. The state you live in will determine what concession or rebate you can apply for as well as the eligibility requirements you must satisfy.


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Switching and moving with Dodo Power & Gas

Whether you’re planning to switch or move your energy account with Dodo, the process is fairly quick and easy. If you plan to switch to Dodo you can sign up online or do so over the phone. While submitting a request for the switch, you will need to have a previous energy bill ready along with your full address, contacts details and a form of identification such as your driver’s license number.

If you’re an existing Dodo customer who is moving home, you can easily transfer your energy services to your new address over the phone. Dodo’s customer care is available during weekdays and there is a live chat if you need further support. You will need to inform Dodo at least three business days before your intended move out date and ensure there is unrestricted access to your meter.

Dodo Power & Gas customer reviews

See how the Mozo community rated Dodo’s energy products and services on everything from pricing and bill clarity to customer satisfaction and green energy.

Dodo Power & Gas Electricity

Overall 7.2*

Price

Bill clarity

Customer service

Green Friendly

67 Reviews

Dodo Power & Gas Gas

Overall 5.8*

Price

Bill clarity

Customer service

Green Friendly

4 Reviews

* Overall rating based on reviews in the past 12 months.

Recent Dodo Power & Gas electricity and gas reviews

Dodo Power & Gas

Dodo Power & Gas electricity review

Overall rating   8 / 10

Use overseas call centres, otherwise great value

I have been with this provider for 18 months. I find them difficult to deal with over the phone. I have recently been offered a slightly more competitive deal with the energy rates changes at the start of 2017 and am glad to not have to spend...

I have been with this provider for 18 months. I find them difficult to deal with over the phone. I have recently been offered a slightly more competitive deal with the energy rates changes at the start of 2017 and am glad to not have to spend hours on the phone trying to communicate effectively. That said, I rarely had a customer service officer that was rude or difficult to deal with. If you are okay with taking a little longer to explain yourself over the phone, they are a good company.

    Price   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Caleb (VIC), reviewed 11 days ago

Dodo Power & Gas

Dodo Power & Gas electricity review

Overall rating   5 / 10

Good customer service

Easy, reliable and good to deal with.

Easy, reliable and good to deal with.

    Price   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Rebecca (QLD), reviewed 17 days ago

Dodo Power & Gas

Dodo Power & Gas electricity review

Overall rating   10 / 10

Accessible and reliable

Good pricing and service as per agreed plan. Overpayments are also refunded promptly. I don't usually recommend anything to a third party, but I have mentioned Dodo to a few people as worthy of consideration.

Good pricing and service as per agreed plan. Overpayments are also refunded promptly. I don't usually recommend anything to a third party, but I have mentioned Dodo to a few people as worthy of consideration.

    Price   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Anna (QLD), reviewed 20 days ago

Dodo Power & Gas

Dodo Power & Gas electricity review

Overall rating   7 / 10

Competitve prices and well mannered staff

I do not mind the provider I am with, if I am late with my payment, they always accommodate me. They're very friendly and well mannered over the phone. The one thing that I do not like is that they are situated overseas and only on the very odd...

I do not mind the provider I am with, if I am late with my payment, they always accommodate me. They're very friendly and well mannered over the phone. The one thing that I do not like is that they are situated overseas and only on the very odd occasion they're accent is very strong which can sometimes make it hard to understand what they're saying.

    Price   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Doris (VIC), reviewed 25 days ago

Dodo Power & Gas

Dodo Power & Gas electricity review

Overall rating   9 / 10

Great customer service and competitive prices

I have been with many providers for electricity and I have experienced being over charged and incorrect meter readings from a few electricity providers. With Energy Australia, my bills have been correct, affordable and unbeatable.

I have been with many providers for electricity and I have experienced being over charged and incorrect meter readings from a few electricity providers. With Energy Australia, my bills have been correct, affordable and unbeatable.

    Price   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Kayshell (NSW), reviewed about 2 months ago

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