Dodo Power & Gas

Dodo Power and Gas retails electricity, gas and energy related services to residential customers as well as businesses in Australia. Dodo has a wide range of great value plans available across Victoria, New South Wales, South Australia and Queensland. And it looks Aussie customers tend to like what Dodo has to offer, as in 2020, the retailer took out two Mozo People's Choice Awards on top of a 2020 Mozo Experts Choice Award

Who is Dodo Power & Gas?

Launched as Dodo Electricity in Victoria in June 2010, Dodo Power and Gas has since expanded its operations in other states including New South Wales, Queensland, South Australia and ACT.

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Where is Dodo Power & Gas available?

Dodo offers electricity plans to residential as well as business customers in Victoria, New South Wales, South Australia and Queensland. At the moment, Dodo Gas is only available in parts of Victoria and NSW.

ACT NSW QLD NT SA TAS WA VIC
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Dodo Power & Gas electricity and gas plans and packages

You can pick from a number of different energy plans with Dodo. The tariffs and discount options vary depending on which state you live in and will generally depend on if you go for individual electricity, gas, or a dual fuel plan. There are also discounts if you always pay your bills on time. What’s more with Dodo, you can sign up for an account without any lock-in contract, giving you that extra freedom and flexibility in case you need to make any changes to your plan in the future. The terms of each energy package is subject to change so do check the exact specifications of your plan when you sign up.

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Dodo Power & Gas features to keep in mind

Dodo Green Power

You can support the renewable energy industry in Australia by sponsoring 10% or up to 100% of your electricity generated from clean sources such as biogas, biomass, hydro and wind.

No lock-in contracts

Dodo’s rates and instalment options are available on a no lock-in contract basis which gives you the flexibility to tailor your energy plan to best suit your finances.

Infinite Rewards program

You can sign up to the Infinite Rewards program with Dodo Power and Gas. As a member of the rewards program, you’ll receive access to heaps of discounts on brands from retailers across Australia in the form of pre-purchase gift cards, vouchers and instant discounts from online retailers. You can even save with your Dodo rewards card when you present it at a participating retailer.

Multiple payment options

Dodo offers a range of different payment methods including credit card, debit card, direct debit and BPAY. You can update or change your payment method online or over the phone but you’ll need to notify Dodo at least three business days before your next payment date.

Flexible instalment options

Dodo Power and Gas will calculate the estimated cost of your bill and arrange for the payment to be made in instalments based on information like your billing history. You can choose to pay your bill in weekly, fortnightly or monthly instalments.

Concessions

You may be eligible for a concession or rebate if you receive income support payments from the government and have an eligible concession card such as a Pensioner Concession Card, Health Care Card or a Department of Veterans Affairs Gold Card. The state you live in will determine what concession or rebate you can apply for as well as the eligibility requirements you must satisfy.

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Switching and moving with Dodo Power & Gas

Whether you’re planning to switch or move your energy account with Dodo, the process is fairly quick and easy. If you plan to switch to Dodo you can sign up online or do so over the phone. While submitting a request for the switch, you will need to have a previous energy bill ready along with your full address, contacts details and a form of identification such as your driver’s license number.

If you’re an existing Dodo customer who is moving home, you can easily transfer your energy services to your new address over the phone. Dodo’s customer care is available during weekdays and there is a live chat if you need further support. You will need to inform Dodo at least three business days before your intended move out date and ensure there is unrestricted access to your meter.

Dodo Power & Gas customer reviews

The Mozo communicty has rated Dodo Power & Gas products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

See how the Mozo community rated Dodo’s energy products and services on everything from pricing and bill clarity to customer satisfaction and green energy.

Icon of Electricity
Dodo Power & Gas Electricity
Overall
7.4 /10
Price
Bill clarity
Customer service
Green Friendly
168 reviews
Icon of Gas
Dodo Power & Gas Gas
Overall
6.5 /10
Price
Bill clarity
Customer service
Green Friendly
8 reviews

Recent Dodo Power & Gas electricity and gas reviews

  • Dodo Power & Gas Electricity

    Overall rating   6 / 10
    Good but the bills need to be clearer

    I can’t understand the bills direct debit can be over debited into credit.

    Price
    6 / 10
    Bill clarity
    4 / 10
    Customer service
    7 / 10
    Green Friendly
    4 / 10
    Less
    Jessica, Victoria, reviewed 22 days ago
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  • Dodo Power & Gas Electricity

    Overall rating   7 / 10
    Having switched is a great idea

    I think dodo is pretty good there is no reason why you shouldn’t switch It was easy to apply and is a great way to save some money I recommend it is a great idea.

    Price
    7 / 10
    Bill clarity
    7 / 10
    Customer service
    7 / 10
    Green Friendly
    7 / 10
    Less
    Garth, Queensland, reviewed 22 days ago
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  • Dodo Power & Gas Electricity

    Overall rating   5 / 10
    prices are good, but customer service is not.

    Prices are pretty reasonable for this provider, however, customer service isn't that great. People take a fews days up to weeks to reply and get back to you.

    Price
    5 / 10
    Bill clarity
    7 / 10
    Customer service
    4 / 10
    Green Friendly
    4 / 10
    Less
    Ami, New South Wales, reviewed 29 days ago
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  • Dodo Power & Gas Electricity

    Overall rating   10 / 10
    Very happy with Dodo energy and mobile.

    Dodo has been my gas and electricity supplier for several years and I have always had great service. They are easy to contact by phone and have always been helpful and courteous. I would not change to another provider.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Elaine, Victoria, reviewed 28 days ago
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  • Dodo Power & Gas Electricity

    Overall rating   6 / 10
    They are a decent company and I'd suggest them

    I like them they offer me a decent discount and easy to use online billing system.

    Price
    6 / 10
    Bill clarity
    5 / 10
    Customer service
    7 / 10
    Green Friendly
    5 / 10
    Less
    Chanelle, New South Wales, reviewed 28 days ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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