Now in their fifth year, the Mozo Experts Choice Awards provide a platform to highlight products in the marketplace we believe offer great value to Australians.
For the 2018 NBN awards, 100 retailers of home NBN plans listed on the NBNCo website were compared by our money experts.
The best NBN plan for you will depend on your internet usage needs as well as your budget, so there are several categories of awards to help you narrow down your search. To calculate the minimum cost of each plan option, Mozo’s money experts considered the monthly plan cost as well as set up costs, and the lowest cost modem available. For TV package options, the upfront cost of the TV Box was also included.
For details on how we crunched the numbers and determined the award winners see our NBN methodology report or get more info about our judging criteria and read our NBN FAQs. Plan details are shown as at 1 May 2018.
Founded in 2001, Exetel provides low cost, easy-to-understand NBN, broadband and mobile services to more than 120,000 residential and business customers in Australia. The Australian company is headquartered out of North Sydney but also has an office in Sri Lanka and currently employs around 170 people.
Owned by Telstra, Belong provides simple, flexible and affordable broadband plans to its 155,000 customers in Australia. Belong launched in October 2013 specialising in home broadband services but now offers mobile plans as well.
TPG is a household name when it comes to Australian telecommunications with more than one million mobile, broadband and landline customers across the country. TPG began operations in Australia in 1986, and while it’s still headquartered in North Ryde, New South Wales, it now also offers its broadband and mobile plans in Singapore and New Zealand.
AusBBS is a cloud-based internet service provider delivering Australia’s NBN to both homes and small businesses. Founded in 2011 by entrepreneur Rob Appel, AusBBS is based out of Bondi, New South Wales.
Spintel is a specialist in residential broadband but also provides home and mobile phone plans. Founded in 1996, it is based out of Sydney and delivers NBN plans to homes and small businesses across Australia.
Activenet is 100% Australian-owned and operated, providing ADSL and NBN services to residential and business customers across the country. Its high-quality, affordable broadband plans come without pesky lock-in contracts.
Founded in 2006, Activ8me is famed for its satellite broadband services bringing high-speed internet to rural and regional areas across Australia. Based out of Melbourne, Activ8me has over 40,000 customers and now brings NBN to homes and commercial businesses alike.
Southern Phone has been around since 2002 when it began providing landline, mobile phone and broadband plans to regional Australia. It is based out of Moruya, New South Wales, and is owned by a collection of Australian Local Government Councils which means that profits go back into the communities it services.
Since 2005, Harbour ISP has been providing internet, phone and mobile phone services for Australian residents and businesses. Harbour ISP is headquartered out of Mudgee in New South Wales, delivering high quality plans that are competitively priced for its Australia-wide customer base.
Dcsi is an Australian-based internet service provider that offers broadband internet, phone, and web hosting services to customers across the country. Based out of Warragul in Victoria, dcsi has five NBN plans to choose from and a local support team that’s available seven days a week.
Founded in 2008, Aussie broadband is a locally-owned and locally-operated telecommunications company based out of Motherwell, Victoria. Servicing Australian small businesses, corporate organisations and residents, it offers four popular NBN plans or the option to build your own plan.
Falcon offers no-frills, simple NBN plans that ditch lock-in contracts, relocation fees and setup fees. Available across Australia, Falcon sets itself apart from other NBN providers with its $50 refer a friend bonus and $50 switching bonus for new customers.
Waterfront Networks is an internet and mobile phone service provider based out of Phillip Island in Victoria. Operating for over 20 years, it delivers ADSL and mobile broadband plans to customers across the country and has four different NBN plans on offer to eligible customers.
Optus is Australia’s second biggest telecommunications company providing telephone, internet and television services to everyday Australians and businesses across the country. Founded in 1981, it currently has more than one million internet customers on its cable, ADSL and NBN plans.
Based out of Adelaide and founded in 1991, Internode delivers high-quality, reliable internet for its customers. A broadband specialist, Internode offers three tiers of NBN plan as well as more traditional ADSL plans that can be bundled with television services.
MyNetFone was founded back in 2004 in Sydney where it is still headquartered today, providing DSL, home phone and NBN services for Australian homes. MyNetFone operates outside of Australia too, having taken its telecommunications expertise to New Zealand and Singapore.
The Mozo Experts Choice Awards recognise products that deliver exceptional value or benefits to consumers. They have been running since 2014, and this is the first year that Mozo has included an NBN Plan category in the Awards. Providers don’t pay to be in the running and we don’t play favourites. Our Judges base their decision on hard-nosed calculations of value, using Mozo’s extensive product database and research capacity.
Experts Choice Awards are awarded to the top 10% of products that meet the selection criteria in each awards category.
Mozo analysed 100 retailers of home NBN plans for the Mozo Experts Choice Awards. Retailers were selected from the list of providers listed on the NBNCo website. Business providers and some small regional providers were not included in our calculations.
For the Mozo Experts Choice Awards, we compared the NBN plan options based on our key criteria and this is what we highlight on this page. Some of the NBN plans listed will have more options available or allow you to add on more data for extra cost.
There isn’t one single best or cheapest NBN plan for everyone, but there is going to be a best plan for your needs. This is why we’ve reviewed available NBN plans based on a range of criteria such as whether the plan has a lock-in contract term or not, the amount of data included in the plan, and the NBN speed. We’ve even included a category for people interested in bundling a TV service with their NBN plan.
There are three main NBN speeds worth considering - 25Mbps, 50Mbps and 100Mbps. The speed that you will need for your home will depend on the number of devices you’ll have, and the things you’ll be doing on those devices like gaming, movie streaming or just internet browsing. At the top of this page, we’ve included a quick summary of each speed to help you determine which NBN plan speed will be best for you.
The peak hours of home internet usage are between 7pm and 11pm. As this is the busiest time for the network, the typical evening speed is a much more accurate indicator of how fast your internet will be, rather than the maximum speed available on your plan.
Mozo has been researching and comparing products since 2008, and thousands of Australians use our comparison services each month. Our research team is headed by our Data Services Director and our Product Data Manager who have over 50 years of financial services experience and 23 years in online comparison.
Our NBN awards methodology report is available for you to read, which includes information on the criteria for each award category and a complete list of all the providers assessed.
Please get in touch with us to discuss by emailing or phoning our advertising sales team on 02 9037 4368.