5.0 / 10

based on 19 reviews as rated by Mozo community

Mortgage House home loans

One of Australia's fastest growing non-bank home loan lenders, Mortgage House has been dedicated to putting Aussies into their dream homes since it began operations in 1986. And they've got award-winning loans to suit a range of homebuyers, with Mortgage House having taken out three 2019 Mozo Experts Choice Awards in the Low Cost Home Loan, Offset Home Loan and Split Home Loan categories. 

Check out the home loans on offer from this up-and-comer below.

What home loans do Mortgage House offer?

Rates and fees verified as correct at 30 October, 2020. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

If you like the certainty of a set monthly budget, take a look at the fixed rate home loan offer from Mortgage House. Available for up to 95% of the property’s value, this loan comes with the ability to make unlimited extra repayments without penalty. You’ll also have the use of an offset account and free redraw facility (minimum applies). But keep in mind, there are upfront application, legal and settlement fees to consider, as well as a monthly service fee.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments ‡

2.44% p.a.

2.94% p.a.

$10.00 monthly

$840

2.34% p.a.

2.80% p.a.

$10.00 monthly

$840

p.a.

n/a

$1,440

2.19% p.a.

2.59% p.a.

$1,440

2.44% p.a.

3.87% p.a.

$395.00 yearly

$840

2.54% p.a.

2.81% p.a.

$0.00

$840

2.44% p.a.

2.60% p.a.

$0.00

$1,440

2.94% p.a.

3.39% p.a.

$10.00 monthly

$840

2.74% p.a.

3.19% p.a.

$10.00 monthly

$840

2.84% p.a.

3.37% p.a.

$10.00 monthly

$840

2.43% p.a.

3.08% p.a.

$10.00 monthly

$840

3.94% p.a.

5.57% p.a.

$395.00 yearly

$840

3.79% p.a.

4.93% p.a.

$395.00 yearly

$840

Variable Rate Home Loans

For a little extra flexibility, the Mortgage House variable rate offer may be just the ticket. Like the fixed rate alternative, you can borrow up to 95% of the property’s value. You can also make unlimited free extra repayments and make use of the free redraw facility (minimum applies) and offset account. Remember there are legal, settlement and monthly service fees to pay. There is a fee free option, but if you choose this one, you’ll forfeit the offset account feature.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments ‡

4.24% p.a.

4.42% p.a.

$10.00 monthly

$840

2.49% p.a.

2.69% p.a.

$10.00 monthly

$840

2.79% p.a.

2.98% p.a.

$10.00 monthly

$840

2.44% p.a.

2.51% p.a.

$0.00

$840

2.79% p.a.

2.86% p.a.

$0.00

$840

2.29% p.a.

2.33% p.a.

$0.00

$840

2.44% p.a.

2.94% p.a.

$395.00 yearly

$840

3.14% p.a.

3.62% p.a.

$395.00 yearly

$840

2.29% p.a.

2.33% p.a.

$0.00

$1,440

2.89% p.a.

2.93% p.a.

$0.00

$940

3.19% p.a.

3.38% p.a.

$10.00 monthly

$840

2.99% p.a.

3.18% p.a.

$10.00 monthly

$840

3.14% p.a.

3.33% p.a.

$10.00 monthly

$840

2.99% p.a.

3.06% p.a.

$0.00

$840

3.24% p.a.

3.72% p.a.

$395.00 yearly

$840

3.04% p.a.

3.52% p.a.

$395.00 yearly

$840

4.34% p.a.

4.79% p.a.

$395.00 yearly

$840

WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

‡ Results from this calculation are estimates only as individual lenders apply different formulas. Actual repayments will depend on your individual circumstances and interest rate changes.

Mortgage House home loan features in a glance

Free icon

Free extra repayments

You can make unlimited extra repayments, without any fees or penalties, on any variable or fixed rate Advantage home loan offer from Mortgage House.

Offset icon

Offset account

Park your savings in the offset account included with most Mortgage House home loan offers to cut back on interest costs.

How are Mortgage House home loans rated?

Mozo users have rated Mortgage House home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
Mortgage House home loans
Overall
5.0/10
Price
Features
Customer service
Convenience
Trust

19 Reviews

Recent Mortgage House home loan reviews

Mortgage House Advantage Home Loan review
Overall 1/10
No customer service.

I dealt with them for 5 years. All good at first. The set up team is ok. There was a few mistakes made, however customer service has sunk to a new low. They send dozens of emails and messages about an appointment call, only to cancel at the last minute if you do get through. It's like talking to a robot. This has brought my wife and I to the brink. We have no choice but to move.

Read full review

I dealt with them for 5 years. All good at first. The set up team is ok. There was a few mistakes made, however customer service has sunk to a new low. They send dozens of emails and messages about an appointment call, only to cancel at the last minute if you do get through. It's like talking to a robot. This has brought my wife and I to the brink. We have no choice but to move.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Ross, New South Wales reviewed about 1 month ago
Mortgage House Home Loan review
Overall 4/10
Zero sustomer service and no one cares

Generally, terrible customer service. Not reliable with their customer service agents' responses most of the time. However, their rate and product feature for the home loan is attractive. Be mindful which lending specialist that you're dealing with.

Read full review

Generally, terrible customer service. Not reliable with their customer service agents' responses most of the time. However, their rate and product feature for the home loan is attractive. Be mindful which lending specialist that you're dealing with.

Price
7/10
Features
7/10
Customer service
2/10
Convenience
3/10
Trust
2/10
Less
Toni, New South Wales reviewed about 2 months ago
Mortgage House Advantage Home Loan review
Overall 1/10
Bad experience, no customer service at all.

I have been with them for over 3 years. It is easy to get your loan approved from them. The problems start when you want to get them to review your rates. You will get weeks before this can be done. Also when I try to leave this mob, they keep postponing/rescheduled the appointments for settlement/bank discharge. My advice is never never get sucked in by cheap rate. I have learnt my lessons and go for reputable banks' loans now.

Read full review

I have been with them for over 3 years. It is easy to get your loan approved from them. The problems start when you want to get them to review your rates. You will get weeks before this can be done. Also when I try to leave this mob, they keep postponing/rescheduled the appointments for settlement/bank discharge. My advice is never never get sucked in by cheap rate. I have learnt my lessons and go for reputable banks' loans now.

Price
1/10
Customer service
1/10
Convenience
6/10
Trust
1/10
Less
Philip, Western Australia reviewed 4 months ago
Mortgage House Advantage Home Loan review
Overall 5/10
Bad service from the top down

I have dealt with several employees at Mortgage house and none of them have returned calls or done what they promised without many emails and phone calls. Today I spoke with a manager and found that the poor service comes from the top down. The manager was somewhat disinterested and unapologetic. Only once I pointed out that I would not be recommending Mortgage house despite their good rates and that I would be noting their bom in able service on social media that he agreed to look into it and get back to me. This is not an institution that wants my business.

Read full review

I have dealt with several employees at Mortgage house and none of them have returned calls or done what they promised without many emails and phone calls. Today I spoke with a manager and found that the poor service comes from the top down. The manager was somewhat disinterested and unapologetic. Only once I pointed out that I would not be recommending Mortgage house despite their good rates and that I would be noting their bom in able service on social media that he agreed to look into it and get back to me. This is not an institution that wants my business.

Price
8/10
Features
7/10
Customer service
1/10
Convenience
4/10
Trust
1/10
Less
Carol, New South Wales reviewed 4 months ago
Mortgage House Home Loan review
Overall 0/10
Very bad customer service.

Service is very bad. If i can take back my money I would rather go somewhere else. As soon as they get your business they start showing their true colours. They didn't discuss the list of fees they charge once settlement is done. I still have pending refund that I am waiting and it's well over a month since my settlement and until now no one has bothered to get in contact with me despite the number of emails I sent.

Read full review

Service is very bad. If i can take back my money I would rather go somewhere else. As soon as they get your business they start showing their true colours. They didn't discuss the list of fees they charge once settlement is done. I still have pending refund that I am waiting and it's well over a month since my settlement and until now no one has bothered to get in contact with me despite the number of emails I sent.

Price
3/10
Features
3/10
Customer service
0/10
Convenience
4/10
Trust
0/10
Less
Perlita, New South Wales reviewed 4 months ago

What do you need to apply for a Mortgage House home loan?

If you decide to take the plunge and apply for a home loan with Mortgage House, there are a few documents you should have with you in order to make the process as smooth as possible, including:

  • I.D. (usually, photo I.D like a passport or driver’s licence is best.)
  • Proof of income (including payslips, or tax returns)
  • Details of any current debts or expenses
  • Bank statements showing a history of 3 months of savings

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