based on 32 Mortgage House banking product reviews as rated by Mozo community

Mortgage House home loans

One of Australia's fastest growing non-bank home loan lenders, Mortgage House has been dedicated to putting Aussies into their dream homes since it began operations in 1986. And they've got award-winning loans to suit a range of homebuyers, with Mortgage House having taken out three 2019 Mozo Experts Choice Awards in the Low Cost Home Loan, Offset Home Loan and Split Home Loan categories. 

Check out the home loans on offer from this up-and-comer below.

What home loans do Mortgage House offer?

Rates and fees verified as correct at 28 November, 2021. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

If you like the certainty of a set monthly budget, take a look at the fixed rate home loan offer from Mortgage House. Available for up to 95% of the property’s value, this loan comes with the ability to make unlimited extra repayments without penalty. You’ll also have the use of an offset account and free redraw facility (minimum applies). But keep in mind, there are upfront application, legal and settlement fees to consider, as well as a monthly service fee.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

2.44% p.a.

2.94% p.a.

$10.00 monthly

$840

p.a.

n/a

$10.00 monthly

$840

p.a.

n/a

$395.00 yearly

$1,245

2.74% p.a.

3.95% p.a.

$395.00 yearly

$840

2.89% p.a.

3.38% p.a.

$10.00 monthly

$840

2.59% p.a.

3.16% p.a.

$10.00 monthly

$840

p.a.

n/a

$10.00 monthly

$840

2.44% p.a.

3.08% p.a.

$10.00 monthly

$840

3.94% p.a.

5.57% p.a.

$395.00 yearly

$840

3.79% p.a.

4.93% p.a.

$395.00 yearly

$840

Variable Rate Home Loans

For a little extra flexibility, the Mortgage House variable rate offer may be just the ticket. Like the fixed rate alternative, you can borrow up to 95% of the property’s value. You can also make unlimited free extra repayments and make use of the free redraw facility (minimum applies) and offset account. Remember there are legal, settlement and monthly service fees to pay. There is a fee free option, but if you choose this one, you’ll forfeit the offset account feature.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

4.24% p.a.

4.42% p.a.

$10.00 monthly

$840

2.09% p.a.

2.29% p.a.

$10.00 monthly

$840

2.49% p.a.

2.69% p.a.

$10.00 monthly

$840

2.79% p.a.

2.98% p.a.

$10.00 monthly

$840

2.44% p.a.

2.51% p.a.

$0.00

$840

2.79% p.a.

2.86% p.a.

$0.00

$840

1.99% p.a.

2.03% p.a.

$0.00

$445

1.94% p.a.

1.98% p.a.

$0.00

$445

1.94% p.a.

1.98% p.a.

$0.00

$840

2.44% p.a.

2.94% p.a.

$395.00 yearly

$840

3.14% p.a.

3.62% p.a.

$395.00 yearly

$840

3.09% p.a.

3.28% p.a.

$10.00 monthly

$840

2.54% p.a.

2.74% p.a.

$10.00 monthly

$840

3.09% p.a.

3.28% p.a.

$10.00 monthly

$840

2.59% p.a.

2.66% p.a.

$0.00

$840

3.24% p.a.

3.72% p.a.

$395.00 yearly

$840

3.04% p.a.

3.52% p.a.

$395.00 yearly

$840

4.34% p.a.

4.79% p.a.

$395.00 yearly

$840

Mortgage House home loan features in a glance

Free icon

Free extra repayments

You can make unlimited extra repayments, without any fees or penalties, on any variable or fixed rate Advantage home loan offer from Mortgage House.

Offset icon

Offset account

Park your savings in the offset account included with most Mortgage House home loan offers to cut back on interest costs.

How are Mortgage House home loans rated?

Mozo users have rated Mortgage House home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
Mortgage House home loans
Overall
Price
Features
Customer service
Convenience
Trust

32 Reviews

Recent Mortgage House home loan reviews

Mortgage House Advantage Home Loan
Overall 10/10
Great Rates and outstanding Customer Services

I read many reviews for Mortgage House on this platform. Looks like many or most of them are badly not satisfied which sounds interesting. The reason I am writing this review to share my experience with Mortgage House. I am MH customer for long time. Plus I have just refinance investment loans with them today. If you need outstanding Services ask for Jimmy Jain and owner of Mortgage House Mr. Ken. Regarding communication, I have not seen better company and system like Mortgage House. Not Jimmy only but very good other staff who are looking after your rate review request. Fee structure can be improved by Mortgage House but over all rates are great, Services are excellent, communication is spot on. I strongly recommend Mortgage House. I have confidence, you will be looked after by them for long run. They are far better than major 4 Banks and many online lenders. Keep in mind such lenders are private lenders and they want to make sure they provide best services to stay in game. Now a days online review make them successful in business and they do not want to mess up with their customer. Those who felt and did not like their services, i encourage to try one more time. I cannot thank Jimmy Jain for outstanding work he had done for getting best rates for my properties and maximum equity cash outs. I wish Mortgage House all the best for future.

Read full review

I read many reviews for Mortgage House on this platform. Looks like many or most of them are badly not satisfied which sounds interesting. The reason I am writing this review to share my experience with Mortgage House. I am MH customer for long time. Plus I have just refinance investment loans with them today. If you need outstanding Services ask for Jimmy Jain and owner of Mortgage House Mr. Ken. Regarding communication, I have not seen better company and system like Mortgage House. Not Jimmy only but very good other staff who are looking after your rate review request. Fee structure can be improved by Mortgage House but over all rates are great, Services are excellent, communication is spot on. I strongly recommend Mortgage House. I have confidence, you will be looked after by them for long run. They are far better than major 4 Banks and many online lenders. Keep in mind such lenders are private lenders and they want to make sure they provide best services to stay in game. Now a days online review make them successful in business and they do not want to mess up with their customer. Those who felt and did not like their services, i encourage to try one more time. I cannot thank Jimmy Jain for outstanding work he had done for getting best rates for my properties and maximum equity cash outs. I wish Mortgage House all the best for future.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Nimesh, Victoria, reviewed about 2 months ago
Mortgage House Home Loan
Overall 1/10
Very bad experience, do not trust.

Very bad experience. Misleading the customer and asking for the refundable application fee $600. I have paid them as they given me the pre-approval of the 80% required loan and confirm that the $600 is refundable. After submitting the application to get the final loan approval they did not reply until few weeks so I inquired so, they sent me the final loan approval and noticed they reduced the loan amount to 70% into the final conditional loan approval. So I applied and got the 80% loan pre-approval from one of the big bank what they provided to me and finally I have submitted the loan application without any cost and proceed to purchase the property. I went back to the mortgage house and asking for refundable $600 ,what they charged to me to process the loan application as per the 80% loan pre approval. Now I am struggling to get the money back. See the below current reply from The mortgage house given me the AFCA contract details.

Read full review

Very bad experience. Misleading the customer and asking for the refundable application fee $600. I have paid them as they given me the pre-approval of the 80% required loan and confirm that the $600 is refundable. After submitting the application to get the final loan approval they did not reply until few weeks so I inquired so, they sent me the final loan approval and noticed they reduced the loan amount to 70% into the final conditional loan approval. So I applied and got the 80% loan pre-approval from one of the big bank what they provided to me and finally I have submitted the loan application without any cost and proceed to purchase the property. I went back to the mortgage house and asking for refundable $600 ,what they charged to me to process the loan application as per the 80% loan pre approval. Now I am struggling to get the money back. See the below current reply from The mortgage house given me the AFCA contract details.

Price
1/10
Customer service
1/10
Convenience
2/10
Trust
1/10
Less
Mp, New South Wales, reviewed 3 months ago
Mortgage House Advantage Home Loan
Overall 1/10
Avoid. Avoid. Avoid.

Avoid this company. The front of house staff are really nice, but they mislead me. They didn't understand the product they were selling me. That's my experience. I only got a refund on the application fee after I threatened to lodge a complaint with AFCA. I still might lodge the complaint, these guys are dodgy. You read it here, you will also read it in many other reviews. There is a reason for that.

Read full review

Avoid this company. The front of house staff are really nice, but they mislead me. They didn't understand the product they were selling me. That's my experience. I only got a refund on the application fee after I threatened to lodge a complaint with AFCA. I still might lodge the complaint, these guys are dodgy. You read it here, you will also read it in many other reviews. There is a reason for that.

Price
1/10
Features
8/10
Customer service
1/10
Convenience
5/10
Trust
1/10
Less
Chris, Victoria, reviewed 5 months ago
Mortgage House Home Loan
Overall 1/10
Stay away from these culprits

Worst lender in the market. I ended up paying more than 10% of my loan value as fee when i applied for equity on my existing loan. They pushed me into accepting a new loan with exuberant charges. I had no choice as the loan amount left to pay off was only 70,000.00 They victimized me and signaled me out as i went through the hardship scheme after loosing my job last year from COVID. heartless people, rude and look for every opportunity to rip you off with more and more fees. Nothing gets told upfront, it took 9 weeks to get the application approved after they advised me it's a 2 week process when i approached them for equity advise

Read full review

Worst lender in the market. I ended up paying more than 10% of my loan value as fee when i applied for equity on my existing loan. They pushed me into accepting a new loan with exuberant charges. I had no choice as the loan amount left to pay off was only 70,000.00 They victimized me and signaled me out as i went through the hardship scheme after loosing my job last year from COVID. heartless people, rude and look for every opportunity to rip you off with more and more fees. Nothing gets told upfront, it took 9 weeks to get the application approved after they advised me it's a 2 week process when i approached them for equity advise

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Leo, South Australia, reviewed 7 months ago
Mortgage House Home Loan
Overall 1/10
Trust Ken Sayer & Mortgage House at your own peril

I have worked in the finance industry for over 30 years and without a doubt Mortgage House is the worst Mortgage Brokering company I have dealt with on many levels: 1. Communication - The broker Ken Sayer is elusive and refuses to accept phone calls, he only makes 15 minute appointments and his team does not return phone calls and ignore requests to do so. 2. Pricing - We have 25% deposit and they are asking for a risk fee with any explanation as to why. Sounds like a simply money grab. 3. Trust & Convenience- The broker did not build any rapport, explain the process, discuss our requirements or exhibit any behaviour that he was working for our benefit. The lack of communication with loan detail is far from convenient because it leaves us wondering what is happening. 4. Customer service is non existent, it is almost as I am an inconvenience to their day. Don't they realise, the customer is the reason they exist.

Read full review

I have worked in the finance industry for over 30 years and without a doubt Mortgage House is the worst Mortgage Brokering company I have dealt with on many levels: 1. Communication - The broker Ken Sayer is elusive and refuses to accept phone calls, he only makes 15 minute appointments and his team does not return phone calls and ignore requests to do so. 2. Pricing - We have 25% deposit and they are asking for a risk fee with any explanation as to why. Sounds like a simply money grab. 3. Trust & Convenience- The broker did not build any rapport, explain the process, discuss our requirements or exhibit any behaviour that he was working for our benefit. The lack of communication with loan detail is far from convenient because it leaves us wondering what is happening. 4. Customer service is non existent, it is almost as I am an inconvenience to their day. Don't they realise, the customer is the reason they exist.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Mark, New South Wales, reviewed 7 months ago

What do you need to apply for a Mortgage House home loan?

If you decide to take the plunge and apply for a home loan with Mortgage House, there are a few documents you should have with you in order to make the process as smooth as possible, including:

  • I.D. (usually, photo I.D like a passport or driver’s licence is best.)
  • Proof of income (including payslips, or tax returns)
  • Details of any current debts or expenses
  • Bank statements showing a history of 3 months of savings

Home loan quick links