Cover information and limits in the table below verified as correct at 7 October 2024. Other information correct at the time of writing.
Advertiser disclosure.
Important information on terms, conditions and sub-limits
| Product | Monthly premiums available | Maximum no claim discount | Online discount | Choice of repairer |
|---|---|---|---|---|
| Comprehensive Car Insurance |
Yes |
up to 70% |
10% |
Yes |
With a CBA car insurance policy in your pocket, you’re protected for a bunch of different events, including:
Certain things are excluded from your car insurance cover. In general, your policy won’t cover the devaluation of your car due to aging, or regular wear and tear. Your CBA Car Insurance policy also doesn’t include cover for:
There are also some things that aren’t covered under your regular policy, but can be added as optional extras, including special modifications made to your vehicle or the cost of a hire car after an accident.
There are a few different things that might affect how much you pay for your CBA Car Insurance policy. These include:
Some things that might determine how much your CBA Car Insurance premium is, include:
Everyone loves a discount, and they can really help to knock a few bucks off your insurance bill. At CBA Car Insurance, you can snag a no-claims discount, as well as a discount for buying your policy online.
You can choose to pay either a low or high excess on your CBA Car Insurance policy but remember: if you opt for low excess, you’ll pay a higher premium, and vice versa.
Also, keep in mind that there’s an extra excess if the person driving your car is under 25, not listed on your policy or has held a licence for less than two years.
When you take out a CBA Car Insurance policy, you can either pay your premium as one lump sum each time you renew your policy, or you can choose to pay on a monthly basis at no extra cost.
We know that the facts and figures can only tell you so much about what it’s really like to have insurance with CBA Car Insurance. That’s why we’ve got a customer review section where you can read the opinions of CBA Car Insurance customers. They’ve rated their experience in a bunch of different areas, including the level of coverage their policy gives them and how easy it was to make a claim.
If you need to make a claim on your CBA Car Insurance policy, you can call the 24/7 claims line or fill in an online claims form. When you do, make sure you have some information on hand, including:
Mozo users have rated CBA car insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
My vehicle was parked correctly in a parking station and someone drove into it and left his details and admitted liability. Completed CBAI claim online. Ticked box to state car was parked in parking station and hit by another car. Next question in online claim form " Who was driving your car at the time?" "Nobody. The car was parked." I provided the other driver's details online to CBAI. They sent me a claim number and their bank acct details for me to pay $1600 excess when I have just completed the online form stating someone hit my parked car , admitted liability and I provided his details. 3 emails disputing this with CBAI were ignored. I rang CBAI today and , yes, they had received my emails but, no, they weren't going to waive my excess as their policy documents stated they would, until I rang and agitated. CBAI was just trying it on. Totally untrustworthy company. Avoid.
Read full reviewMy vehicle was parked correctly in a parking station and someone drove into it and left his details and admitted liability. Completed CBAI claim online. Ticked box to state car was parked in parking station and hit by another car. Next question in online claim form " Who was driving your car at the time?" "Nobody. The car was parked." I provided the other driver's details online to CBAI. They sent me a claim number and their bank acct details for me to pay $1600 excess when I have just completed the online form stating someone hit my parked car , admitted liability and I provided his details. 3 emails disputing this with CBAI were ignored. I rang CBAI today and , yes, they had received my emails but, no, they weren't going to waive my excess as their policy documents stated they would, until I rang and agitated. CBAI was just trying it on. Totally untrustworthy company. Avoid.
Very good customer service
Read full reviewVery good customer service
Overall great product price is competitive like that I can easy access the policy via online banking but trying to get through on the phone can take time.
Read full reviewOverall great product price is competitive like that I can easy access the policy via online banking but trying to get through on the phone can take time.
Not easy to change policy online as would need to call.
Read full reviewNot easy to change policy online as would need to call.