Coles Comprehensive Car Insurance

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The details shown below are for the Comprehensive Car Insurance

The details shown below are for the Comprehensive Plus Car Insurance

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  • Comprehensive Car Insurance

  • Comprehensive Plus Car Insurance

costs extra

Not Published

10%

Coles Comprehensive Car Insurance

costs extra

Not Published

10%

costs extra

Not Published

10%

Coles Comprehensive Car Insurance

costs extra

Not Published

10%

Details

Rates and fees information correct as at 22 August 2019. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Discounts and excesses
  • costs extra

  • $600 - $2,100

  • $1,200 for male drivers under 21, $900 for female drivers under 21, $600 for male drivers under 25, $300 for female drivers under 25, $400 for inexperienced drivers over 25.

  • (ACT)
    (VIC)
    (NT)
    (TAS)
    (WA)
    (SA)
    (NSW)
    (QLD)

  • 6 years

  • 10%

  • n/a

  • Yes

  • Online Discount

Service features
  • Optional Extra

  • n/a

  • n/a

Coverage summary
  • Agreed or Market

  • - within 2 years of original registration

  • Up to $500 if damaged or stolen.

  • Yes - standard excess. Option to reduce windscreen excess to $0 for an additional premium.

  • Up to $500

  • Reasonable towing costs. Up to $500 travel and accommodation if greater than 100 km from home (max $100 per day).

  • - Up to 14 days, max $50 per day.

  • Optional Extra - Up to 14 days, max $50 per day.

  • Yes - legal liability cover when using a substitute vehicle.

  • Up to $1,000.

  • Up to $1,000 if stolen.

  • Up to $500

  • Covered only if agreed in writing.

(*as voted by the Mozo community)

Details

Rates and fees information correct as at 22 August 2019. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Discounts and excesses
  • costs extra

  • $600 - $2,100

  • $1,200 for male drivers under 21, $900 for female drivers under 21, $600 for male drivers under 25, $300 for female drivers under 25, $400 for inexperienced drivers over 25.

  • (ACT)
    (VIC)
    (NT)
    (TAS)
    (WA)
    (SA)
    (NSW)
    (QLD)

  • 6 years

  • 10%

  • n/a

  • Yes

  • Online Discount

Service features
  • Optional Extra

  • n/a

  • n/a

Coverage summary
  • Agreed or Market

  • - within 3 years of original registration

  • Up to $500 if damaged or stolen. Up to $250 for mobile phones or portable GPS.

  • Yes - $0 windscreen excess on first claim each year.

  • Up to $500

  • Reasonable towing costs. Up to $500 travel and accommodation if greater than 100 km from home (max $100 per day). Up to $250 for taxi fares.

  • - Unlimited days, max $90 per day.

  • - Unlimited days, max $90 per day.

  • Yes - legal liability cover when using a substitute vehicle.

  • Up to $1,000.

  • Up to $1,000 if stolen.

  • Up to $500

  • Covered only if agreed in writing.

(*as voted by the Mozo community)

Customer Reviews

How are Coles car insurance rated by the Mozo community?

Overall customer rating
7.7/10
Value for money
8.2/10
Policy coverage
7.7/10
Customer service
7.5/10
Claims handling
6.6/10
Trust
7.3/10

Latest reviews of Coles Comprehensive Car Insurance

  • Overall
    8/10
    A+ in price, but still not sure if trustworthy

    I've never had issues with them prior, however they are still a newer insurer so the trust levels...

    I've never had issues with them prior, however they are still a newer insurer so the trust levels are still growing. Their premium was very competitive and led me to switch from Comminsure to Coles!

    Value for money
    10/10
    Policy coverage
    8/10
    Customer service
    9/10
    Claims handling
    -1/10
    Trust
    8/10

    Gemma | New South Wales

    reviewed 14 days ago

  • Overall
    9/10
    Good insurance from Coles, $25 discount, flybuys

    Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the...

    Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the same price. I get roadside assistance too with Coles. I am rewarded by using Coles insurance with flybuys points that I redeem for money when shopping.

    Value for money
    9/10
    Policy coverage
    9/10
    Customer service
    9/10
    Claims handling
    -1/10
    Trust
    9/10

    Charmain | New South Wales

    reviewed 10 months ago

  • Overall
    8/10
    Probably the best insurer

    Helpful and rapid service.

    Helpful and rapid service.

    Value for money
    10/10
    Policy coverage
    7/10
    Customer service
    7/10
    Claims handling
    -1/10
    Trust
    8/10

    Debbie | Queensland

    reviewed about 1 year ago

  • Overall
    3/10
    Very expensive

    Just opted out with them couple of days ago - very expensive. After shopping around, found budget...

    Just opted out with them couple of days ago - very expensive. After shopping around, found budget direct so have been with them for a a few days now.

    Value for money
    4/10
    Policy coverage
    4/10
    Customer service
    7/10
    Claims handling
    -1/10
    Trust
    5/10

    Allan | Queensland

    reviewed about 1 year ago

  • Overall
    1/10
    Bad experience all around

    If you want a cheap premium price and don't really want to claim then this is the CHEAP choice. I...

    If you want a cheap premium price and don't really want to claim then this is the CHEAP choice. I have been with Coles Insurance for 4 years already. My wife claimed before, it took 3 month to fix it. That is ok. This time someone hit and run. I claimed immediately, the accident happened last June, and I'm still waiting for Coles to investigate. It is already 10 months. The first time I called Coles the guy said no worries, Coles would cover you, I shouldn't worry about anything. However, I have called couple of times after that and always been told to wait. It seems no one care about your case, no one follows up with the police report. Coles doesn't want to pay for the report until they have to, then they paid at the last minute, they are not thinking about fixing your car as soon as possible. Someone even rudely hang up my phone when I asked to talk with her supervisor. It doesn't even meet the normal Australian service standard. I feel very disappointed with Coles, as a Flybuys member for more than 10 years. It is absolutely worst ever claim experience I have met. Better stay with RACQ, guys!

    Value for money
    3/10
    Policy coverage
    5/10
    Customer service
    2/10
    Claims handling
    1/10
    Trust
    3/10

    Harry | Northern Territory

    reviewed over 1 year ago

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