Coles Comprehensive Car Insurance

The details shown below are for the Comprehensive Car Insurance

The details shown below are for the Comprehensive Plus Car Insurance

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  • Comprehensive Car Insurance

  • Comprehensive Plus Car Insurance

costs extra

Not Published

10%

Coles Comprehensive Car Insurance

costs extra

Not Published

10%

costs extra

Not Published

10%

Coles Comprehensive Car Insurance

costs extra

Not Published

10%

Details

Rates and fees information correct as at 16 February 2019. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Discounts and excesses
  • costs extra

  • $600 - $2,100

  • $1,200 for male drivers under 21, $900 for female drivers under 21, $600 for male drivers under 25, $300 for female drivers under 25, $400 for inexperienced drivers over 25.

  • (ACT)
    (VIC)
    (NT)
    (TAS)
    (WA)
    (SA)
    (NSW)
    (QLD)

  • 6 years

  • 10%

  • none

  • Yes

  • Online Discount

Service features
  • Optional Extra

  • none

  • none

Coverage summary
  • Agreed or Market

  • - within 2 years of original registration

  • Up to $500 if damaged or stolen.

  • Yes - standard excess. Option to reduce windscreen excess to $0 for an additional premium.

  • Up to $500

  • Reasonable towing costs. Up to $500 travel and accommodation if greater than 100 km from home (max $100 per day).

  • - Up to 14 days, max $50 per day.

  • Optional Extra - Up to 14 days, max $50 per day.

  • Yes - legal liability cover when using a substitute vehicle.

  • Up to $1,000.

  • Up to $1,000 if stolen.

  • Up to $500

  • Covered only if agreed in writing.

(*as voted by the Mozo community)

Details

Rates and fees information correct as at 16 February 2019. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Discounts and excesses
  • costs extra

  • $600 - $2,100

  • $1,200 for male drivers under 21, $900 for female drivers under 21, $600 for male drivers under 25, $300 for female drivers under 25, $400 for inexperienced drivers over 25.

  • (ACT)
    (VIC)
    (NT)
    (TAS)
    (WA)
    (SA)
    (NSW)
    (QLD)

  • 6 years

  • 10%

  • none

  • Yes

  • Online Discount

Service features
  • Optional Extra

  • none

  • none

Coverage summary
  • Agreed or Market

  • - within 3 years of original registration

  • Up to $500 if damaged or stolen. Up to $250 for mobile phones or portable GPS.

  • Yes - $0 windscreen excess on first claim each year.

  • Up to $500

  • Reasonable towing costs. Up to $500 travel and accommodation if greater than 100 km from home (max $100 per day). Up to $250 for taxi fares.

  • - Unlimited days, max $90 per day.

  • - Unlimited days, max $90 per day.

  • Yes - legal liability cover when using a substitute vehicle.

  • Up to $1,000.

  • Up to $1,000 if stolen.

  • Up to $500

  • Covered only if agreed in writing.

(*as voted by the Mozo community)

Customer Reviews

How are Coles car insurance rated by the Mozo community?

Overall customer rating
7.7/10
Value for money
8.2/10
Policy coverage
7.7/10
Customer service
7.5/10
Claims handling
6.6/10
Trust
7.3/10

Latest reviews of Coles Comprehensive Car Insurance

  • Overall
    9/10
    Good insurance from Coles, $25 discount, flybuys

    Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the...

    Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the same price. I get roadside assistance too with Coles. I am rewarded by using Coles insurance with flybuys points that I redeem for money when shopping.

    Value for money
    9/10
    Policy coverage
    9/10
    Customer service
    9/10
    Claims handling
    -1/10
    Trust
    9/10

    Charmain | New South Wales

    reviewed 3 months ago

  • Overall
    8/10
    Probably the best insurer

    Helpful and rapid service.

    Helpful and rapid service.

    Value for money
    10/10
    Policy coverage
    7/10
    Customer service
    7/10
    Claims handling
    -1/10
    Trust
    8/10

    Debbie | Queensland

    reviewed 6 months ago

  • Overall
    3/10
    Very expensive

    Just opted out with them couple of days ago - very expensive. After shopping around, found budget...

    Just opted out with them couple of days ago - very expensive. After shopping around, found budget direct so have been with them for a a few days now.

    Value for money
    4/10
    Policy coverage
    4/10
    Customer service
    7/10
    Claims handling
    -1/10
    Trust
    5/10

    Allan | Queensland

    reviewed 6 months ago

  • Overall
    1/10
    Bad experience all around

    If you want a cheap premium price and don't really want to claim then this is the CHEAP choice. I...

    If you want a cheap premium price and don't really want to claim then this is the CHEAP choice. I have been with Coles Insurance for 4 years already. My wife claimed before, it took 3 month to fix it. That is ok. This time someone hit and run. I claimed immediately, the accident happened last June, and I'm still waiting for Coles to investigate. It is already 10 months. The first time I called Coles the guy said no worries, Coles would cover you, I shouldn't worry about anything. However, I have called couple of times after that and always been told to wait. It seems no one care about your case, no one follows up with the police report. Coles doesn't want to pay for the report until they have to, then they paid at the last minute, they are not thinking about fixing your car as soon as possible. Someone even rudely hang up my phone when I asked to talk with her supervisor. It doesn't even meet the normal Australian service standard. I feel very disappointed with Coles, as a Flybuys member for more than 10 years. It is absolutely worst ever claim experience I have met. Better stay with RACQ, guys!

    Value for money
    3/10
    Policy coverage
    5/10
    Customer service
    2/10
    Claims handling
    1/10
    Trust
    3/10

    Harry | Northern Territory

    reviewed 11 months ago

  • Overall
    10/10
    Good service

    They are very good they try and get my policy to cover what I need for the best price and I get...

    They are very good they try and get my policy to cover what I need for the best price and I get flyby points.

    Value for money
    8/10
    Policy coverage
    8/10
    Customer service
    9/10
    Claims handling
    10/10
    Trust
    10/10

    Joy | New South Wales

    reviewed 11 months ago

Coles

About Coles

See Coles car insurance

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2 to 3 minutes

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$650 - $1,850

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Online discount 5%|5% discount if you exclude drivers under 25|Drive Less Pay Less option to reduce premiums for limited kilometres.

2 to 3 minutes

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Agreed or Market

$500 - $5,000

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No claim|Online discount 15%|Restricted Drivers Discount available

2 to 3 minutes

costs extra

Agreed or Market

$650 - $1,850

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Online discount 5%|Additional 5% discount for people over 25.

6 to 8 minutes

costs extra

Agreed or Market

$500 - $5,000