Rates and fees verified as correct at 03 December, 2021. Other information correct at the time of writing. Advertiser disclosure.
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement |
|---|---|---|---|---|
| Accidental Damage Home Insurance |     | No | No | Yes |
| Accidental Damage Home Insurance | | No | No | Yes |
| Accidental Damage Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
Mozo users have rated CGU home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
185 Reviews
Easy to deal with at claim time and always looking to provide excellent service.
Read full reviewEasy to deal with at claim time and always looking to provide excellent service.
Hassle free & easy claims process, understanding & helpful staff.
Read full reviewHassle free & easy claims process, understanding & helpful staff.
Absolutely Pathetic. A water damage claim that was wrongly assessed by their builder on a claim that took more than 14 months to have completed. Once the work was completed the same issue in my roof happened in the exact same spot after two days of being fixed and they told me I would need to lodge another claim and pay the excess again. Not to mention the absolutely disgusting customer service Calls were not returned, they do not care about their customer they just care about getting your money into their pockets. AVOID AT ALL COSTS. The below is part of what they called a completed job and refused to fix.
Read full reviewAbsolutely Pathetic. A water damage claim that was wrongly assessed by their builder on a claim that took more than 14 months to have completed. Once the work was completed the same issue in my roof happened in the exact same spot after two days of being fixed and they told me I would need to lodge another claim and pay the excess again. Not to mention the absolutely disgusting customer service Calls were not returned, they do not care about their customer they just care about getting your money into their pockets. AVOID AT ALL COSTS. The below is part of what they called a completed job and refused to fix.
We use a broker to obtain quotes each year and CGU comes out the best each year. We use them for building & contents and landlord insurance. Repaired a flooded house and paid insurance equivalent to rent each week. Excellent for our needs. Then we had a tenants friend drive into front of a different house which was also repaired in a timely manner.
Read full reviewWe use a broker to obtain quotes each year and CGU comes out the best each year. We use them for building & contents and landlord insurance. Repaired a flooded house and paid insurance equivalent to rent each week. Excellent for our needs. Then we had a tenants friend drive into front of a different house which was also repaired in a timely manner.
† Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.