Rates and fees verified as correct at 22 April, 2021. Other information correct at the time of writing. Advertiser disclosure.
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement |
|---|---|---|---|---|
| Accidental Damage Home Insurance |     | No | No | Yes |
| Accidental Damage Home Insurance | | No | No | Yes |
| Accidental Damage Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
Mozo users have rated CGU home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
179 Reviews
We had our dryer start fire in laundry, with smoke damage in office as well. CGU were excellent, having cleaners come clean everything down, remove everything from laundry and office. It was big job for them, they did a marvellous job cleaning everything and removing the smoke smell from every room.
Read full reviewWe had our dryer start fire in laundry, with smoke damage in office as well. CGU were excellent, having cleaners come clean everything down, remove everything from laundry and office. It was big job for them, they did a marvellous job cleaning everything and removing the smoke smell from every room.
Slow to follow through with claims.
Read full reviewSlow to follow through with claims.
I’ve been with CGU for quite a while now and they have the most competitive pricing and great customer services. They’re always there when needing answers. Thanks CGU.
Read full reviewI’ve been with CGU for quite a while now and they have the most competitive pricing and great customer services. They’re always there when needing answers. Thanks CGU.
Several poor customer service experiences with them. They also seemed to have gradually eroded the coverage in my policy over time. When I did need to make a claim due to a big hail storm though, they did eventually pay out (though they took a long time to arrange trades, etc).
Read full reviewSeveral poor customer service experiences with them. They also seemed to have gradually eroded the coverage in my policy over time. When I did need to make a claim due to a big hail storm though, they did eventually pay out (though they took a long time to arrange trades, etc).
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