Cover information and limits in the table below verified as correct at 27 April 2024. Other information correct at the time of writing.
Advertiser disclosure.
Important information on terms, conditions and sub-limits
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement |
|---|---|---|---|---|
| Basic - Fundamentals Home Insurance |
|
No |
No |
Yes |
| Basic - Fundamentals Home Insurance |
|
No |
No |
Yes |
| Basic - Fundamentals Home Insurance |
|
No |
No |
Yes |
| Premium - Accidental Damage Home Insurance |
|
No |
No |
Yes |
| Premium - Accidental Damage Home Insurance |
|
No |
No |
Yes |
| Premium - Accidental Damage Home Insurance |
|
No |
No |
Yes |
| Quality - Listed Events Home Insurance |
|
No |
No |
Yes |
| Quality - Listed Events Home Insurance |
|
No |
No |
Yes |
| Quality - Listed Events Home Insurance |
|
No |
No |
Yes |
Mozo users have rated CGU home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
192 Reviews
We haven’t had much to do with our home insurance. It was just one we were suggested when we got a home loan so don’t really have a review about them as of yet. But when I’ve had to call them I’ve never had to wait to long to speak to some one and they were always able to help with the enquiry
Read full reviewWe haven’t had much to do with our home insurance. It was just one we were suggested when we got a home loan so don’t really have a review about them as of yet. But when I’ve had to call them I’ve never had to wait to long to speak to some one and they were always able to help with the enquiry
Had had CGU insurance for years, yes more expensive however more coverage and claim process is great. Wouldn’t feel comfortable going for a cheaper cover as wouldn’t be confident I had enough coverage
Read full reviewHad had CGU insurance for years, yes more expensive however more coverage and claim process is great. Wouldn’t feel comfortable going for a cheaper cover as wouldn’t be confident I had enough coverage
CGU Insurance is a very helpful insurance company. Their staff are always happy to discuss your problems or claims or situations and help solve things to your satisfaction. They do not hassle or bully you but go that bit extra for the most important person in their business-THE CUSTOMER. Insurance Excellence.
Read full reviewCGU Insurance is a very helpful insurance company. Their staff are always happy to discuss your problems or claims or situations and help solve things to your satisfaction. They do not hassle or bully you but go that bit extra for the most important person in their business-THE CUSTOMER. Insurance Excellence.
I have been with CGU for several years now and have had the bad luck of making a claim. Upon making contact and explaining what had happened I was emailed the claims form, filled it out and posted to them with the repairer's name and details. Within weeks I had approval to purchase a replacement TV minus the excess fee. CGU answered any questions I had along the way and everything was handled professionally. The excess fee was inline with other insurance company's. I was happy with the service I received from CGU.
Read full reviewI have been with CGU for several years now and have had the bad luck of making a claim. Upon making contact and explaining what had happened I was emailed the claims form, filled it out and posted to them with the repairer's name and details. Within weeks I had approval to purchase a replacement TV minus the excess fee. CGU answered any questions I had along the way and everything was handled professionally. The excess fee was inline with other insurance company's. I was happy with the service I received from CGU.