Rates and fees verified as correct at 24 January, 2021. Other information correct at the time of writing. Advertiser disclosure.
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement |
|---|---|---|---|---|
| Accidental Damage Home Insurance |     | No | No | Yes |
| Accidental Damage Home Insurance | | No | No | Yes |
| Accidental Damage Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Fundamentals Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
| Listed Events Home Insurance | | No | No | Yes |
Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).
† Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.
Mozo users have rated CGU home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
178 Reviews
Slow to follow through with claims.
Read full reviewSlow to follow through with claims.
I’ve been with CGU for quite a while now and they have the most competitive pricing and great customer services. They’re always there when needing answers. Thanks CGU.
Read full reviewI’ve been with CGU for quite a while now and they have the most competitive pricing and great customer services. They’re always there when needing answers. Thanks CGU.
Several poor customer service experiences with them. They also seemed to have gradually eroded the coverage in my policy over time. When I did need to make a claim due to a big hail storm though, they did eventually pay out (though they took a long time to arrange trades, etc).
Read full reviewSeveral poor customer service experiences with them. They also seemed to have gradually eroded the coverage in my policy over time. When I did need to make a claim due to a big hail storm though, they did eventually pay out (though they took a long time to arrange trades, etc).
Claims handler appeared to be from Manilla and couldn't have been less interested in our storm damage claim. Sending jobs overseas may save the company money but those savings don't appear to be passed onto the customer.
Read full reviewClaims handler appeared to be from Manilla and couldn't have been less interested in our storm damage claim. Sending jobs overseas may save the company money but those savings don't appear to be passed onto the customer.
