Easy Travel Insurance

About Easy Travel Insurance

Easy Travel Insurance is a part of Cover-More. They’re underwritten by Zurich Australian Insurance Limited, who provide insurance services in over 210 countries.

Cover information and limits in the table below verified as correct at 24 April 2024. Other information correct at the time of writing.

Easy Travel Insurance plans

Easy Travel Insurance offer plans ranging from international comprehensive travel insurance to their basic Budget travel insurance, to an annual multi-trip policy for frequent travellers. You can also opt to purchase extra packages to tailor your cover to suit your needs, including snow sports cover, nil excess, or rental vehicle insurance options.

Easy Travel Insurance does offer both comprehensive and basic cancellation cover for Australian domestic travel, but here at Mozo we only compare international travel insurance options. Check out our table below for the options available with Easy Travel Insurance.

Does Easy Travel Insurance have COVID-19 coverage? 

Easy Travel Insurance does cover some COVID-19-related claims, however sub-limits and exclusions may apply, depending on your trip and circumstances. Always read the PDS before signing up for a policy so you understand how to access your coverage. 

What other optional extras can I add to my Easy Travel Insurance policy?

There are a few optional extras you can add to your Easy Travel Insurance policy if you need to tailor your package to the kind of holiday or trip you’re going on. These include snow sports, cruise, business, and motorcycle and moped riding add-ons. 

These add-ons will increase the premium you pay, but without them, you may not be covered for anything that happens related to these sorts of activities. Always be sure to check out the PDS to find details regarding limits on cover amounts and general exclusions. 

Are pre-existing medical conditions covered under Easy Travel Insurance’s policies?

Easy Travel Insurance provides cover for travelling with pre-existing conditions, however, they must be approved after completing a medical health assessment. There are some pre-existing conditions that are automatically covered under Easy Travel Insurance’s policies, but they may have additional criteria relating to your eligibility. 

If your pre-existing condition isn’t listed among the automatically covered ones, then you may still be able to apply to cover them. This includes automatically included conditions for which you do not meet the eligibility requirements. To get your pre-existing condition covered, you can complete an online health assessment through Easy Travel Insurance.

What do I do if there’s an emergency during my trip? 

If there’s an emergency during your overseas trip, call Easy Travel Insurance, via Cover-More, on their emergency assistance line. Depending on where you’re calling from, the number will vary. See below for the numbers you can call, toll-free. 

• USA: 1800 937 9763

• Canada: 1800 645 8714

• UK: 0800 892 014 

• NZ: 0800 445 524

• Other countries: +61 2 8907 5619

• Fax: +61 2 9954 6250

The emergency assistance line is available 24/7 if you need it. Easy Travel Insurance’s team will be able to help you out with things like finding medical facilities and emergency hospital expenses, among other things. When you call, make sure you have your policy number and a phone number that they can call you back on if need be.

How do I make a claim with Easy Travel Insurance? 

You can submit your claim online at claims.covermore.com.au, as Cover-More provides the policy through Easy Travel Insurance. To register a claim with Easy Travel Insurance, you will need to have all the relevant documentation to support your claim, like receipts for valuables, or invoices from hospitals and doctors if you incurred medical costs.

Follow the prompts and complete the checklist, then upload your scanned documents to their claims portal. 

You can also post your supporting documents to Easy Travel Insurance, via Cover-More. Make sure to make copies of the originals though, in case they get lost along the way. Easy Travel Insurance’s postal address is:

Cover-More Travel Insurance

Claims Department 

Private Bag 913

North Sydney NSW 2059

Australia

If you need help submitting your claim, you can call them on:

• Australia: 1300 72 88 22

• Other countries: +61 2 8907 5000

Easy Travel Insurance will aim to contact you regarding the outcome of your claim within 10 working days. 

Is it possible to cancel my Easy Travel Insurance policy?

You can cancel your policy and receive a full refund within 21 days of purchasing it, provided you haven’t started your journey or intend to make a claim. After 21 days, if you still feel like cancelling your policy, you can get a partial refund of the premium you’ve paid, depending on the unexpired period of your coverage. 

If you would like to cancel, contact Easy Travel Insurance on 1300 72 88 22, or via email at  enquiries@covermore.com.au.

Compare Easy Travel policies with other travel insurance providers

Easy Travel Insurance lives up to it’s name, but it’s worth putting in the time and effort to find a travel insurance provider and a policy that suits you and your trip. You can compare all your options with Mozo’s quick and easy travel insurance comparison tool. Just fill in your travel dates, destination and how many you’re travelling with to find the most competitive deals and best coverage for your upcoming holiday!

Don't forget to check out Mozo’s Travel Insurance 101 Guide for some tips on finding the right travel insurance policy for your trip. And while you’re at it, feel free to borrow some of our best money saving travel tips from real travellers at our Best $20 I’ve ever spent series!