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Are you looking at choosing Easy Travel Insurance for your next travel insurance policy? We’ve combed the fine-print to answer your questions about Easy Travel Insurance, their travel insurance plans, any important exclusions, and which policy add-ons you might need, so you can make a more informed decision.

About Easy Travel Insurance

Easy Travel Insurance is a part of Cover-More. They’re underwritten by Zurich Australian Insurance Limited, who provide insurance services in over 210 countries.

Rates and fees verified as correct at 21 May 2022. Other information correct at the time of writing.

Easy Travel Insurance plans

Easy Travel Insurance offer plans ranging from international comprehensive travel insurance to their basic Budget travel insurance, to an annual multi-trip policy for frequent travellers. You can also opt to purchase extra packages to tailor your cover to suit your needs, including snow sports cover, nil excess, or rental vehicle insurance options.

Easy Travel Insurance does offer both comprehensive and basic cancellation cover for Australian domestic travel, but here at Mozo we only compare international travel insurance options. Check out our table below for the options available with Easy Travel Insurance.

  • Events

  • Limits shown apply

  • Covid medical cover

  • Covid cancellation cover

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Premium

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Choose $0 to unlimited

    • $15,000

    • Unlimited

    • Unlimited

    • $3,000

    • $6,000

    • $25,000

    • $25,000

    • $10,400

    • $15,000

    • $15,000

    • $15,000

    • $6,000

    • $5,000

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    More info
    • Medical Only

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Unlimited

    • Unlimited

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    More info
    • Annual Multi-Trip (30 Days)

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Choose $0 to unlimited

    • $15,000

    • Unlimited

    • Unlimited

    • $3,000

    • $6,000

    • $25,000

    • $25,000

    • $10,400

    • $15,000

    • $15,000

    • $15,000

    • $6,000

    • $5,000

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    More info
    • Annual Multi-Trip (45 Days)

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Choose $0 to unlimited

    • $15,000

    • Unlimited

    • Unlimited

    • $3,000

    • $6,000

    • $25,000

    • $25,000

    • $10,400

    • $15,000

    • $15,000

    • $15,000

    • $6,000

    • $5,000

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    More info
    • Annual Multi-Trip (60 Days)

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Choose $0 to unlimited

    • $15,000

    • Unlimited

    • Unlimited

    • $3,000

    • $6,000

    • $25,000

    • $25,000

    • $10,400

    • $15,000

    • $15,000

    • $15,000

    • $6,000

    • $5,000

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    More info
= Covered = Not covered

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).


What is included in an Easy Travel Insurance international policy?

Easy Travel Insurance offers a single-trip and multi-trip travel insurance Premium international policy. With their Medical Only plan, your cover is limited to a single international trip. 

Easy Travel Insurance’s international policy has some standard inclusions which you can expect coverage for, in the event the unexpected happens. However, what you’re covered for and the premium you pay may change if you add on any optional extras.

Here’s what you can expect with Easy Travel Insurance’s Premium travel insurance plan:

But remember: check Mozo’s data fields or the Easy Travel Insurance product disclosure statement (PDS) for details on pay-out limits and general exclusions for specific parts of their travel insurance policy across the range. 

If you opt for the Medical Only plan, you could be covered for:

Does Easy Travel Insurance have COVID-19 cover? 

Easy Travel Insurance does cover some COVID-19 related claims. But, like many travel insurance companies, they will not provide cover for COVID-19 related claims if you are travelling to a destination that has a Smartraveller ‘Do Not Travel’ warning in place. With Easy Travel Insurance, there is no coverage if there are government directed border closures, mandatory quarantines, or self-isolation requirements.

It’s important to note that some of the benefits related to COVID-19 only apply to travellers in Australia and New Zealand, and may not apply to those on a multi-night cruise. Always read the PDS to make sure you understand what specific circumstances are required to receive your policy’s benefits. 

Overseas medical expenses

Easy Travel Insurance could cover overseas medical costs like:

Cancellations or amendments

Easy Travel Insurance provides cover for cancellations and amendments of your trip, if:

What other optional extras can I add to my Easy Travel Insurance policy?

There are a few optional extras you can add to your Easy Travel Insurance policy if you need to tailor your package to the kind of holiday or trip you’re going on. These include snow sports, cruise, and motorcycle and moped riding add-ons. 

These add-ons will increase the premium you pay, but without them you may not be covered for anything that happens related to these sorts of activities. Always be sure to check out the PDS to find details regarding limits on cover amounts and general exclusions. 

Snow sports cover

Snow insurance cover is vital if you’re hitting the ski fields. If you pay the premium, Easy Travel Insurance includes coverage for:

However, they won’t cover you if you are competing in a professional capacity, if you’re racing, or participating in these activities against local advice or warnings. 

An important thing to note is that when it comes to snow sports, you won’t be covered under the personal liability benefit of your policy. This means that you are responsible for costs associated with damage to vehicles or property, or another person’s injury, while participating in snow sports. 

Cruise cover

If you are travelling 2 or more nights on a cruise ship, then you may need cruise travel insurance for any cover related to that portion of your journey. However, if you’re not leaving Australian waters (e.g. you’re cruising the Murray River, or doing the Kimberly Cruise) then you won’t need to add cruise insurance to your policy. 

Adding cruise cover could insure you for any claims related to a cancelled cruise, travelling on a cruise, or any insured events which occur while you’re on the cruise. 

Unfortunately, COVID-19 is not covered if you’re on a multi-night cruise, meaning that you could be liable for any medical expenses if you contract the virus. 

Motorcycle and moped riding cover

If you plan on riding a motorcycle or moped on your trip, then purchasing extra cover for these activities can cover you in case something goes wrong.

The engine capacity of your motorcycle or moped is capped at 250cc and you will only receive cover if:

An important thing to note is that when it comes to motorcycle and moped riding, you won’t be covered under the personal liability benefit of your policy. This means that you are responsible for costs associated with damage to vehicles or property, or another person’s injury, while participating in motorcycle and moped riding.

For more information, including conditions and sub-limits, refer to the PDS to make sure it’s the right policy for your business travel needs. 

Are pre-existing medical conditions covered under Easy Travel Insurance’s policies?

Easy Travel Insurance provides cover for travelling with pre-existing conditions, however they must be approved after completing a medical health assessment. 

There are some pre-existing conditions which are automatically covered under Easy Travel Insurance’s policies, but they may have additional criteria relating to your eligibility. These include, but are not limited to:

If your pre-existing condition isn’t listed among the automatically covered ones, then you may still be able to apply to cover them. This includes automatically included conditions for which you do not meet the eligibility requirements. To get your pre-existing condition covered, you can complete an online health assessment through Easy Travel Insurance.

What exclusions are there to look out for in an Easy Travel Insurance policy? 

Unless you have already had your pre-existing medical condition approved for coverage with Easy Travel Insurance, they will not cover you for claims related to a pre-existing medical condition. This includes trip cancellations prior to departure due to your medical condition, and medical expenses incurred. 

If the country you are travelling to, or choose to remain in, has a ‘Do Not Travel’ warning issued by the Australian government’s Smartraveller website, then you will not be covered under Easy Travel Insurance’s policies regarding any COVID-19 claims. 

A brief list of general exclusions also include claims relating to:

Always make sure to check the PDS for details relating to general exclusions. 

What do I do if there’s an emergency during my trip? 

If there’s an emergency during your overseas trip, call Easy Travel Insurance, via Cover-More, on their emergency assistance line. Depending on where you’re calling from, the number will vary. See below for the numbers you can call, toll free. 

The emergency assistance line is available 24/7 if you need it. Easy Travel Insurance’s team will be able to help you out with things like finding medical facilities and emergency hospital expenses, among other things. When you call, make sure you have your policy number and a phone number which they can call you back on if need be.

How do I make a claim with Easy Travel Insurance travel insurance? 

You can submit your claim online at claims.covermore.com.au, as Cover-More provides the policy through Easy Travel Insurance. To register a claim with Easy Travel Insurance, you will need to have all the relevant documentation to support your claim, like receipts for valuables, or invoices from hospitals and doctors if you incurred medical costs.

Follow the prompts and complete the checklist, then upload your scanned documents to their claims portal. 

You can also post your supporting documents to Easy Travel Insurance, via Cover-More. Make sure to make copies of the originals though, in case they get lost along the way. Easy Travel Insurance’s postal address is:

Cover-More Travel Insurance

Claims Department 

Private Bag 913

North Sydney NSW 2059

Australia

If you need help submitting your claim, you can call them on:

Easy Travel Insurance will aim to contact you regarding the outcome of your claim within 10 working days. 

Is it possible to cancel my Easy Travel Insurance travel insurance policy?

You can cancel your policy and receive a full-refund within 21 days of purchasing it, provided you haven’t started your journey or intend to make a claim. After 21 days, if you still feel like cancelling your policy, you can get a partial refund of the premium you’ve paid, depending on the unexpired period of your cover. 

If you would like to cancel, contact Easy Travel Insurance on 1300 72 88 22, or via email at  enquiries@covermore.com.au.

Easy Travel Insurance customer reviews

Read how the Mozo community has rated Columbus Direct travel insurance policies and services on a number of factors ranging from value for money to customer satisfaction.

Easy Travel Insurance travel insurance
7.8

Overall 7.8

8.1

Value for money

10.0

Policy coverage

10.0

Customer service

7.8

Trust

18 Reviews

Recent Easy Travel Insurance travel insurance customer reviews Recent Easy Travel Insurance travel insurance customer reviews

Easy Travel Insurance logo

Easy Travel Insurance Travel Insurance review

Overall rating   9 / 10

Great service

It was easy to get for both times I traveled overseas and the process was very quick.

Full review

It was easy to get for both times I traveled overseas and the process was very quick.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Trust   10 / 10

Less

Anthony, New South Wales, reviewed about 3 years ago

Easy Travel Insurance logo

Easy Travel Insurance Travel Insurance review

Overall rating   9 / 10

Easy online process

No problems so far.

Full review

No problems so far.

    Value for money   10 / 10

Less

Cheryle, South Australia, reviewed over 4 years ago

Easy Travel Insurance logo

Easy Travel Insurance Travel Insurance review

Overall rating   9 / 10

Easy to join up great service

Didn't have to use the travel insurance, but my friend did and was a great service with the same company as me

Full review

Didn't have to use the travel insurance, but my friend did and was a great service with the same company as me

    Value for money   9 / 10

    Trust   8 / 10

Less

Ben, Victoria, reviewed about 6 years ago

Easy Travel Insurance logo

Easy Travel Insurance Travel Insurance review

Overall rating   8 / 10

Polite and great customer service

They are trustworthy and I feel comfortable using them as they are helpful and friendly .

Full review

They are trustworthy and I feel comfortable using them as they are helpful and friendly .

    Value for money   8 / 10

    Trust   8 / 10

Less

Hannah, Western Australia, reviewed over 6 years ago

Easy Travel Insurance logo

Easy Travel Insurance Travel Insurance review

Overall rating   8 / 10

Competitive premiums

Excellent.

Full review

Excellent.

    Value for money   6 / 10

    Trust   10 / 10

Less

Mr, Queensland, reviewed almost 7 years ago

Hide reviews

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Compare Easy Travel policies with other travel insurance providers

Easy Travel Insurance lives up to it’s name, but it’s worth putting in the time and effort to find a travel insurance provider and a policy that suits you and your trip. You can compare all your options with Mozo’s quick and easy travel insurance comparison tool. Just fill in your travel dates, destination and how many you’re travelling with to find the most competitive deals and best coverage for your upcoming holiday!

Don't forget to check out Mozo’s Travel Insurance 101 Guide for some tips on finding the right travel insurance policy for your trip. And while you’re at it, feel free to borrow some of our best money saving travel tips from real travellers at our Best $20 I’ve ever spent series!