Kogan Insurance International Travel Insurance

About Kogan Insurance

Retail giant Kogan has made an impactful entry into the travel insurance sector, collaborating with the esteemed underwriter Zurich Australian Insurance Limited. They specifically target two distinct segments: those seeking just the basic coverage and others that want all the bells and whistles

Cover information and limits in the table below verified as correct at 29 April 2024. Other information correct at the time of writing.

Kogan Insurance plans

Kogan's International Travel Insurance tailors to diverse traveller needs with two distinct plans: International Essentials, designed for those who need just the essentials like medical cover and trip cancellation assurance, and International Plus for broader coverage. Both plans offer peace of mind with unlimited medical expenses and COVID-19 cancellation cover, backed by 24/7 emergency support, ensuring travellers have the right protection for their journey specifics.

For the most accurate and detailed information, including coverage limits and exclusions, it's recommended to consult Kogan's Product Disclosure Statement (PDS).

Does Kogan have COVID-19 cover?

Yes, Kogan offers a range of COVID-19 benefits on both of it’s policies including:

• Cancellation or amendment costs if you or your partner are diagnosed with COVID-19 prior to departure (International Plus only)

• Overseas medical expenses, transportation expenses, and amendment/cancellation expenses if you contract COVID-19 while overseas (both policies)

Be sure to read the PDS for a full breakdown of all COVID-19 benefits and exclusions.

Does Kogan international travel insurance cover pre-existing medical conditions?

Kogan International Travel Insurance automatically covers 37 pre-existing medical conditions without the need for disclosure, except in scenarios like recent hospitalisation for one of these conditions. Additionally, certain conditions might be eligible for coverage pending an assessment by the insurer. Some conditions are not covered at all, but policyholders can still benefit from other aspects of their policy, such as lost luggage coverage. For a detailed list of automatically covered conditions, conditions that are not covered, and those that require assessment, please refer to pages 12-13 of the Product Disclosure Statement (PDS).

What do I do if there’s an emergency during my trip? 

Kogan offers 24/7 emergency assistance, so in the event of an emergency during your overseas trip, you can call Australia direct and toll-free from:

• USA:  1866 309 2123

• Canada: 1866 773 9314

• UK: 0808 234 1522

• NZ: 0800 498 654

• All other countries: +61 2 8907 5206

How do I make a claim with Kogan International Travel Insurance?

If you need to make a claim with Kogan, it is a straightforward process:

1. Complete an online claim form at their dedicated claims website, following the on-screen prompts.

2. Gather and prepare all necessary supporting documents, such as receipts, adhering to the checklist provided during the claim process.

3. Submit your claim, choosing between online submission with scanned documents or posting the original documents to Kogan's Claims Department address: Kogan Insurance C/o-Travel Insurance Partners Claims Department PO Box 168, North Sydney NSW 2060

4. Await confirmation and assessment, where Kogan aims to respond within 10 working days, either settling your claim, requesting further information, or providing next steps.

Does Kogan Travel Insurance offer any optional extras?

Yes, there are a few optional extras you can choose from, including:

• Cruise cover

• Adventure activities cover

• Motorcycle/moped cover 

• Snow sports cover

For each of these add-ons, you’ll need to pay an extra fee on top of your standard policy cost.

Is it possible to cancel my Kogan International Travel Insurance?

Yes, you can cancel your policy. If you do so within 21 days of receiving your Certificate of Insurance and haven't started your journey or made a claim, you'll get a full refund. After that, you can still cancel, but you'll receive a partial refund for the remaining coverage period. 

Simply reach out to the issuing agent or Travel Insurance Partners to cancel: Phone

Within Australia: 1300 889 178

From overseas:  +61 2 8907 5075 (from overseas) 

Fax +61 2 9055 3325 Email kogan@travelinsurancepartners.com.au

But keep in mind, if you've already started your journey or made a claim, you won't be eligible for a refund even if you act within the 21 days.

Apply for Kogan Insurance travel insurance