Potiki pet insurance

From specified illness and accidental coverage to comprehensive cover for your pets, there is a range of specifications that might be covered in your Potiki policy.

You can see what you can expect from Potiki across their coverage in the table above. Check Potiki’s product disclosure statement (PDS) for the full terms and conditions.

Potiki’s optional benefits across its types of policies includes the following: 

1. Dental Illness benefit: generally, dental illness treatments have a 6 month waiting period from the commencement date of the first policy period in which you secured a dental cover. Remember to check which dental illnesses fall under your cover. 
2. Routine Care: These generally have no waiting period. During the policy period, if you have met with a few costs for the routine visits, then Potiki may make a payment for the applicable Routine Care limit(s) and Sub-limit(s). 

(Note: please check whether this option is mentioned on your certificate of insurance. Also, be sure to check the exclusions that apply on your insurance policy. Some of them are listed below to get you started).

It is common knowledge that pre-existing conditions are generally not included in any pet insurance policy. Other than that, Potiki will not consider any claims before the start period of your insurance policy or during the waiting period. Read the conditions specifically mentioned in ‘Your Cover’ or ‘What You Are Covered For’ in the Product Disclosure Statement (PDS) in detail. 

Potiki offers quite a few options for you to choose from when it comes to making a claim. 

• Ask your vet to submit the claim via the eClaims service or the GapOnly. GapOnly analyses your claim on the spot so you have to pay only the difference. 
• Make a claim online via petinsurance.com.au.  
• Send in via the old-fashioned mail system. 

Always remember to provide evidence, invoices, any comments from the vet and receipts that you might have received when filing a claim. 

Yes, you can cancel your Potiki pet insurance policy anytime. The company will provide you with a pro-rata refund for the remaining period of the insurance policy. This is applicable to annual premiums subtracting the government and statutory charges.