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Adelaide Bank Home loan reviews

Overall rating
6.7/10
Price
6.2/10
Features
6.0/10
Customer service
6.7/10
Convenience
6.1/10
Trust
6.8/10
Based on 278 reviews as rated by the Mozo community.

Recent Adelaide Bank home loan reviews

Sort reviews by: date | star rating
  • Adelaide Bank SmartSaver (LVR<90%, Owner Occupier, Principal & Interest) review

    Overall rating   0 / 10
    Money hungry

    In ten years only I've received one RBA interest rate cut

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    5 / 10
    Convenience
    5 / 10
    Trust
    0 / 10
    Less
    Glenn, Victoria, reviewed 4 months ago
  • Adelaide Bank SmartFit (LVR>90%, Owner Occupier, Principal & Interest) review

    Overall rating   10 / 10
    Would recommend

    I think their customer service is good, they are very helpful with any questions.

    Customer service
    10 / 10
    Less
    Elizabeth, Victoria, reviewed almost 2 years ago
  • Adelaide Bank Home Loan review

    Overall rating   10 / 10
    Great customer service

    While we go through financial hardship they are helping us.

    Price
    9 / 10
    Less
    Loretta, South Australia, reviewed over 2 years ago
  • Adelaide Bank SmartSaver (LVR<90%, Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Very happy customer

    Very happy with service staff as they are very competent and friendly.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Barry, South Australia, reviewed over 3 years ago
  • Adelaide Bank Home Loan review

    Overall rating   9 / 10
    They have great customer services.

    The reason why I like this bank is because they have great services.

    Price
    9 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Edwin, South Australia, reviewed over 3 years ago
  • Adelaide Bank SmartFix (Owner Occupier, Principal & Interest) (Fixed) review

    Overall rating   9 / 10
    Great products, great customer service

    Have never had any problems with Adelaide bank setting up the loan, re fixing interest rates, withdrawal facilities and contacting on the phone

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Donna, South Australia, reviewed almost 4 years ago
  • Adelaide Bank SmartFit (LVR>90%, Owner Occupier, Principal & Interest) review

    Overall rating   5 / 10
    Good interest rates

    Online banking is so old looking and clunky

    Price
    6 / 10
    Features
    4 / 10
    Customer service
    4 / 10
    Convenience
    4 / 10
    Trust
    6 / 10
    Less
    Rochelle, Western Australia, reviewed almost 4 years ago
  • Adelaide Bank Home Loan review

    Overall rating   8 / 10
    Great customer service

    They are easy to talk to and you actually speak to someone in Australia

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Kathryn, South Australia, reviewed almost 4 years ago
  • Adelaide Bank Home Loan review

    Overall rating   8 / 10
    Pretty good overall

    Online apps are amazing. Very flexible.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    7 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Bronwyn, Queensland, reviewed about 4 years ago
  • Adelaide Bank SmartFix (Owner Occupier, Principal & Interest) (Fixed) review

    Overall rating   8 / 10
    Nothing to say

    Hi

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    5 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Jackson, Victoria, reviewed about 4 years ago
  • Adelaide Bank Home Loan review

    Overall rating   5 / 10
    Good for low doc loan, but don't rely on promises

    They offered us a good deal to begin with but were very disappointed when the weren't able to keep to the agreed promise.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    6 / 10
    Trust
    2 / 10
    Less
    Catherine, Victoria, reviewed over 4 years ago
  • Adelaide Bank review

    Overall rating   10 / 10
    Ok

    Ok

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Julleess88@hotmail.com, Victoria, reviewed about 4 years ago
  • Adelaide Bank Home Loan review

    Overall rating   4 / 10
    Customer service is acceptable at this time

    Adelaide Bank does not have many bank machines in WA.

    Price
    5 / 10
    Features
    6 / 10
    Customer service
    5 / 10
    Convenience
    2 / 10
    Trust
    5 / 10
    Less
    Igors, Western Australia, reviewed over 4 years ago
  • Adelaide Bank Home Loan review

    Overall rating   9 / 10
    Good customer service

    Not enough branches.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    9 / 10
    Convenience
    6 / 10
    Trust
    10 / 10
    Less
    Dawn, South Australia, reviewed over 4 years ago
  • Adelaide Bank SmartFit (LVR>90%, Owner Occupier, Principal & Interest) review

    Overall rating   3 / 10
    Change lenders

    Don't seem to stack up against other lenders - available for contact during business hours Adelaide time, making it more difficult to contact them from other states. Online banking solution again seems limited compared to other banks.

    Price
    4 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    2 / 10
    Less
    Patric, Western Australia, reviewed over 4 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Home loan comparisons on Mozo - rates updated daily

    • Smart Home Loan

      interest rate
      2.88% p.a. variable
      comparison rate*
      2.90% p.a.
      upfront fees
      $520

      Promoted
    • UHomeLoan - Discount Offer

      interest rate
      2.84% p.a. variable
      comparison rate*
      2.84% p.a.
      upfront fees
      $0

      Promoted
    • Variable Home Loan

      interest rate
      2.84% p.a. variable
      comparison rate*
      2.80% p.a.
      upfront fees
      $0

      Promoted
    • Basic Home Loan

      interest rate
      3.09% p.a. variable
      comparison rate*
      3.09% p.a.
      upfront fees
      $0

      Promoted
    • Discount Fixed Rate 300k+

      interest rate
      2.89% p.a.
      fixed 2 years
      comparison rate*
      3.76% p.a.
      upfront fees
      $450

      Promoted

    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 533 home loans in the Mozo comparison engine.

    Compare more home loans

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.