In ten years only I've received one RBA interest rate cut
I think their customer service is good, they are very helpful with any questions.
Very happy with service staff as they are very competent and friendly.
Have never had any problems with Adelaide bank setting up the loan, re fixing interest rates, withdrawal facilities and contacting on the phone
Online banking is so old looking and clunky
They offered us a good deal to begin with but were very disappointed when the weren't able to keep to the agreed promise.
Don't seem to stack up against other lenders - available for contact during business hours Adelaide time, making it more difficult to contact them from other states. Online banking solution again seems limited compared to other banks.
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