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ANZ customer reviews

Overall rating
7.1/10
Price
6.4/10
Features
6.2/10
Customer service
7.2/10
Convenience
7.7/10
Trust
7.2/10
Based on 28512 ANZ reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent ANZ customer reviews

  • ANZ Standard Variable Rate (Owner Occupier, Principal & Interest, LVR <80%)

    Best Bank so far!

    ANZ has been so helpful with sorting out our loans and heloing us set everything up correctly. They are easy to make an appointment with and talk to.

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    Eryn, Queensland, reviewed 18 days ago
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  • ANZ Access Advantage

    Great anti fraud

    I've been with ANZ for over 20 years and they have always been very easy to deal with. Never had any issues. A couple of years ago I had my wallet stolen and someone used my credit card. Within minutes I received a message from ANZ fraud department and I was able to cancel my cards immediately. After investigation they promptly reimbursed me.

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    Lee, South Australia, reviewed 18 days ago
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  • ANZ Online Saver

    its best banking , verysafe , very convenient bank

    very safe banking

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    Carl, Western Australia, reviewed 18 days ago
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  • ANZ Frequent Flyer Black

    Avoid

    Sadly they cannot organise anything. Direct debit, extra cards, call backs .. all go ignored. Avoid ANZ, I'm surprised they even offer a help line based on how useless they are.

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    Anon, Western Australia, reviewed 2 months ago
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  • ANZ Unsecured Personal Loan (Fixed)

    Anz Personal loan

    I decided to go with another bank for a unsecured personal loan as the commonwealth bank had some good perks being offered. I will never ever do this again not only was it extremely frustrating gathering all the correct documents again and again and again being conditionally approved to being rejected after alot effort and things were looking fine on my end. To get that rejection after all the stress and also making me feel like it's definitely going through to end up being rejected. I went onto to go back to my bank which I should have done fro. The beginning everything was smooth sailing quick and completed with all ticks in a matter of days. I love everything about anz it's always efficient and easy to navigate

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    Cassandra, Tasmania, reviewed 4 months ago
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  • ANZ Home Insurance

    Great service great price great company

    Anz great bank great insurance been with them 30 years .

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    Krystyna, Western Australia, reviewed 4 months ago
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  • ANZ Term Deposit

    Excellent

    I am extremely happy with my bank including service and products

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    Melissa, Victoria, reviewed 4 months ago
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  • ANZ Comprehensive Plus Car Insurance

    Great service

    Great and fast service. Sorted out my accident quickly and promptly

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    Hailey, New South Wales, reviewed 4 months ago
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  • ANZ Unsecured Personal Loan (Fixed)

    The bank is very useful and helpful.

    The bank is very useful and helpful.

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    Leah, Victoria, reviewed 4 months ago
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  • ANZ Travel Insurance

    Good

    It was a good level of cover for me, I was concerned with value for money mostly and as I was young, not as concerned with coverage. I did not have to make a claim but it was a good experience when I did contact them.

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    Abbey, New South Wales, reviewed over 2 years ago
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  • ANZ Access Advantage

    User friendly

    They are comparable with the other leading banks.

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    Leanne, Victoria, reviewed over 7 years ago
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