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Bank First credit card reviews

Bank First
Bank First's overall rating for credit cards

(as rated by the Mozo community)

8.7 / 10

based on 35 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from Bank First

Recent Bank First credit card reviews

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   9 / 10

All calls are taken by people either Australian ac

Great customer relations and any calls I make I can speak to someone with an Australian accept.

Full review

Great customer relations and any calls I make I can speak to someone with an Australian accept.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   10 / 10

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Shirley, Victoria, reviewed about 4 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   10 / 10

Great VTMU service

Does not have any extras, no fee, very simple, VTMU always ring if they are unsure of a transaction. Very happy with the card.

Full review

Does not have any extras, no fee, very simple, VTMU always ring if they are unsure of a transaction. Very happy with the card.

    Price   10 / 10

    Features   0 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Julie, Victoria, reviewed about 4 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   9 / 10

They make house calls!

I like this bank because they know my special interests are also their special interests. The services are competitive and they make house calls.

Full review

I like this bank because they know my special interests are also their special interests. The services are competitive and they make house calls.

    Price   9 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Geraldine, Victoria, reviewed over 4 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   8 / 10

Excellent customer service with good rates.

I can talk to a consultant easily either via phone, online or by visiting the bank. If I visit the bank, I am asked re the issue and within seconds I am speaking to someone. There is usually no lining up or waiting periods to talk to someone.

Full review

I can talk to a consultant easily either via phone, online or by visiting the bank. If I visit the bank, I am asked re the issue and within seconds I am speaking to someone. There is usually no lining up or waiting periods to talk to someone.

    Price   9 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sue, Victoria, reviewed over 4 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   9 / 10

Service is excellent and rates are competitive.

Charges are minimal, and is easy to use. Service is always about helping the customer, not the bank.

Full review

Charges are minimal, and is easy to use. Service is always about helping the customer, not the bank.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Kim, Victoria, reviewed over 4 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   9 / 10

Safe

Very Good

Full review

Very Good

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Helen, Victoria, reviewed over 4 years ago

Bank First

Bank First Credit Card review

Overall rating   8 / 10

Great interest rate

Great credit card, obviously the rate being a standout feature.

Full review

Great credit card, obviously the rate being a standout feature.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Julius, Western Australia, reviewed about 5 years ago

Bank First

Bank First Credit Card review

Overall rating   10 / 10

Great customer service

Provide with all what i want. Good customer service. This is the best bank

Full review

Provide with all what i want. Good customer service. This is the best bank

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Mariam, New South Wales, reviewed about 5 years ago

Bank First

Bank First Credit Card review

Overall rating   10 / 10

If you value customer service and a fair deal

Fantastic mutual organisation - always putting their members needs first! Staff in the call centre and branches are a pleasure to deal with. Highly recommend.

Full review

Fantastic mutual organisation - always putting their members needs first! Staff in the call centre and branches are a pleasure to deal with. Highly recommend.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jodie, , reviewed over 5 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   7 / 10

Excellent customer service

Victoria Mutual Bank's Credit & debit cards excellent product - VMB is very careful & endeavour to make sure that the cards are not being fraudulently used!

Full review

Victoria Mutual Bank's Credit & debit cards excellent product - VMB is very careful & endeavour to make sure that the cards are not being fraudulently used!

    Price   3 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   6 / 10

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William, Victoria, reviewed over 5 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   8 / 10

Competitive interest rate and personalised service

They have great loan options and saving options. In my 2 decades of banking with VTMB, I have never paid a single cent in account fees and the interest rate is very reasonable.

Full review

They have great loan options and saving options. In my 2 decades of banking with VTMB, I have never paid a single cent in account fees and the interest rate is very reasonable.

    Price   10 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   0 / 10

    Trust   10 / 10

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Jessie, Victoria, reviewed over 5 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   10 / 10

Very alert up to date bank, great customer service

Had a call from the bank at 2 am on a Saturday morning telling me that there was transactions been processed on my credit card in Canada. One went through but they stopped a further two. I was very impressed on their response and acting so fast to...

Full review

Had a call from the bank at 2 am on a Saturday morning telling me that there was transactions been processed on my credit card in Canada. One went through but they stopped a further two. I was very impressed on their response and acting so fast to stop this. They took care of everything. Got the money back and helped me changed pins and numbers asap. I didn't have to worry about a thing, they were fantastic. To their very quick response, they saved me from having my account wiped out. Thank you Victoria Teachers Mutual Bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Name not supplied, Victoria, reviewed about 6 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   10 / 10

The best customer service of all banks

I have been with Victorian Teachers Mutual Bank for many years and have always found them very helpful, trustworthy and reliable in all my dealings with them.

Full review

I have been with Victorian Teachers Mutual Bank for many years and have always found them very helpful, trustworthy and reliable in all my dealings with them.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Name not supplied, Victoria, reviewed about 6 years ago

Bank First

Bank First Visa Classic Credit Card Visa Classic Credit Card review

Overall rating   9 / 10

Great customer service

No great prizes or rewards but their service makes up for it.

Full review

No great prizes or rewards but their service makes up for it.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Name not supplied, Queensland, reviewed about 6 years ago

Bank First

Bank First Credit Card review

Overall rating   9 / 10

Customer awareness and service

I benefit from my bank, the Victorian Teachers Mutual Bank, having had an earlier existence as a credit union. The tradition of personal service and awareness of the customer's needs has carried over into its current form.

Full review

I benefit from my bank, the Victorian Teachers Mutual Bank, having had an earlier existence as a credit union. The tradition of personal service and awareness of the customer's needs has carried over into its current form.

    Price   9 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Name not supplied, Victoria, reviewed about 6 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Qantas Money Qantas Premier Everyday

    Qantas Money Qantas Premier Everyday

    • 0% purchase rate for first 9 months (19.99% afterwards)
    • 20,000 bonus points if you apply by 30 May 2019 and spend $3,000 in the first 90 days
    • 0% balance transfer rate for 9 months (21.99% afterwards).

    balance transfer rate

    0% p.a. for 12 months and then 21.99% p.a.

    purchase rate

    19.99% p.a.

    annual fee

    $49 $29 in the first year

    Go to site

    More info

    • 0% purchase rate for first 9 months (19.99% afterwards)
    • 20,000 bonus points if you apply by 30 May 2019 and spend $3,000 in the first 90 days
    • 0% balance transfer rate for 9 months (21.99% afterwards).
    • Balance transfer rate: 0% p.a. for 12 months and then 21.99% p.a.
    • Annual fee: $49 $29 in the first year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3%, min $3.00
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Need more information?
    Go to site

    More info

  • Citi Platinum (Balance Transfer Offer)

    Citi Platinum (Balance Transfer Offer)

    • 0% per annum for 26 months on purchases and balance transfers
    • Low Annual Fee at $49 for the first year then $149 each year after.
    • Complimentary International Travel Insurance

    balance transfer rate

    0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)

    purchase rate

    21.49% p.a.

    annual fee

    $199 $0 in the first year

    Go to site

    More info

    • 0% per annum for 26 months on purchases and balance transfers
    • Low Annual Fee at $49 for the first year then $149 each year after.
    • Complimentary International Travel Insurance
    • Balance transfer rate: 0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)
    • Annual fee: $199 $0 in the first year
    • Purchase rate: 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1250 Citi credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    American Express Qantas Ultimate Card

    American Express Qantas Ultimate Card

    • Receive 120,000 bonus Qantas Points when you apply online, are approved and spend $4,500 on your new Card within the first 3 months.
    • Get rewarded with up to 2.25 Qantas Points per $1 spent.
    • Complimentary domestic and international travel insurance

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $450

    Go to site

    More info

    • Receive 120,000 bonus Qantas Points when you apply online, are approved and spend $4,500 on your new Card within the first 3 months.
    • Get rewarded with up to 2.25 Qantas Points per $1 spent.
    • Complimentary domestic and international travel insurance
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $450
    • Purchase rate: 20.74% p.a.
    • Interest free days: 44
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.6

    Based on 865 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    ANZ Frequent Flyer Black

    ANZ Frequent Flyer Black

    • 100,000 bonus Qantas Points and $200 back to your new ANZ Frequent Flyer Black card when you spend $4,000 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply^.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $4,000 per statement period.
    • Available with Apple Pay

    balance transfer rate

    No current offer

    purchase rate

    20.24% p.a.

    annual fee

    $425

    Go to site

    More info

    • 100,000 bonus Qantas Points and $200 back to your new ANZ Frequent Flyer Black card when you spend $4,000 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply^.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $4,000 per statement period.
    • Available with Apple Pay
    • Balance transfer rate: No current offer
    • Annual fee: $425
    • Purchase rate: 20.24% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 20.24% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.7

    Based on 6072 ANZ credit card reviews

    Need more information?
    Go to site

    More info

  • Qantas Money Qantas Premier Platinum

    Qantas Money Qantas Premier Platinum

    • Up to 55 days (unless you have a Balance Transfer)
    • Purchase rate of 19.99% p.a.
    • 0% p.a. Balance transfers for 18 months

    balance transfer rate

    0% p.a. for 18 months and then 21.99% p.a.

    purchase rate

    19.99% p.a.

    annual fee

    $299 $199 in the first year

    Go to site

    More info

    • Up to 55 days (unless you have a Balance Transfer)
    • Purchase rate of 19.99% p.a.
    • 0% p.a. Balance transfers for 18 months
    • Balance transfer rate: 0% p.a. for 18 months and then 21.99% p.a.
    • Annual fee: $299 $199 in the first year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3%, min $3.00
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 226 credit cards in the Mozo comparison engine.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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