I like this bank because they know my special interests are also their special interests. The services are competitive and they make house calls.
I can talk to a consultant easily either via phone, online or by visiting the bank. If I visit the bank, I am asked re the issue and within seconds I am speaking to someone. There is usually no lining up or waiting periods to talk to someone.
Fantastic mutual organisation - always putting their members needs first! Staff in the call centre and branches are a pleasure to deal with. Highly recommend.
Victoria Mutual Bank's Credit & debit cards excellent product - VMB is very careful & endeavour to make sure that the cards are not being fraudulently used!
They have great loan options and saving options. In my 2 decades of banking with VTMB, I have never paid a single cent in account fees and the interest rate is very reasonable.
Had a call from the bank at 2 am on a Saturday morning telling me that there was transactions been processed on my credit card in Canada. One went through but they stopped a further two. I was very impressed on their response and acting so fast to stop this. They took care of everything. Got the money back and helped me changed pins and numbers asap. I didn't have to worry about a thing, they were fantastic. To their very quick response, they saved me from having my account wiped out. Thank you Victoria Teachers Mutual Bank.
I have been with Victorian Teachers Mutual Bank for many years and have always found them very helpful, trustworthy and reliable in all my dealings with them.
I benefit from my bank, the Victorian Teachers Mutual Bank, having had an earlier existence as a credit union. The tradition of personal service and awareness of the customer's needs has carried over into its current form.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.