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Bank of Melbourne Home insurance customer reviews

Overall rating
Value for money
Policy coverage
Customer service
Claims handling
Trust
Based on 7 home insurance reviews as rated by the Mozo community.
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Recent Bank of Melbourne home insurance customer reviews

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  • Bank of Melbourne Home Insurance

    Competitive rates for comprehensive cover.

    Very competitive rates and comprehensive cover for both home and contents.

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Graham, Queensland, reviewed over 3 years ago
  • Bank of Melbourne Home Insurance

    No answer to emergency calls.

    I called an emergency number stated on the policy and no one answered. I was on hold for 31 min and nothing- no options, no chance of leaving the message. Only constant voice saying that a friendly consultant will be available soon. I hung up. This is unacceptable.

    Customer service
    Claims handling
    Less
    Kasia, Victoria, reviewed about 4 years ago
  • Bank of Melbourne Home Insurance

    Still very happy

    Very happy with Bank of Melbourne

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Allen, Victoria, reviewed over 6 years ago
  • Bank of Melbourne Home Insurance

    Ready to help when requested and friendly service

    Ready to help whenever needed.

    Value for money
    Less
    Michelle, Victoria, reviewed almost 7 years ago
  • Bank of Melbourne Home Insurance

    Awesome

    I couldn't be happier.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Loula, Victoria, reviewed almost 9 years ago
  • Bank of Melbourne Home Insurance

    Recommend

    Would recommend to others .

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Felicity, Victoria, reviewed almost 9 years ago
  • Bank of Melbourne Home Insurance

    I think quite good

    Always keep me up to date and always make sure they get in contact with me when needed, easy to talk to and communicate with, happy with them.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Katherine, Victoria, reviewed almost 9 years ago
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