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Bank of Melbourne Home insurance reviews

Overall rating
7.8/10
Value for money
9.2/10
Policy coverage
9.0/10
Customer service
8.0/10
Claims handling
7.3/10
Trust
9.8/10
Based on 6 reviews as rated by the Mozo community.

Recent Bank of Melbourne home insurance reviews

Sort reviews by: date | star rating
  • Bank of Melbourne Home Insurance review

    Overall rating   0 / 10
    No answer to emergency calls.

    I called an emergency number stated on the policy and no one answered. I was on hold for 31 min and nothing- no options, no chance of leaving the message. Only constant voice saying that a friendly consultant will be available soon. I hung up. This is unacceptable.

    Customer service
    0 / 10
    Claims handling
    0 / 10
    Less
    Kasia, Victoria, reviewed 6 months ago
  • Bank of Melbourne Home Insurance review

    Overall rating   10 / 10
    Still very happy

    Very happy with Bank of Melbourne

    Value for money
    9 / 10
    Policy coverage
    8 / 10
    Customer service
    10 / 10
    Trust
    10 / 10
    Less
    Allen, Victoria, reviewed over 2 years ago
  • Bank of Melbourne Home Insurance review

    Overall rating   9 / 10
    Ready to help when requested and friendly service

    Ready to help whenever needed.

    Value for money
    8 / 10
    Less
    Michelle, Victoria, reviewed about 3 years ago
  • Bank of Melbourne Home Insurance review

    Overall rating   10 / 10
    Awesome

    I couldn't be happier.

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Loula, Victoria, reviewed about 5 years ago
  • Bank of Melbourne Home Insurance review

    Overall rating   10 / 10
    Recommend

    Would recommend to others .

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Felicity, Victoria, reviewed about 5 years ago
  • Bank of Melbourne Home Insurance review

    Overall rating   8 / 10
    I think quite good

    Always keep me up to date and always make sure they get in contact with me when needed, easy to talk to and communicate with, happy with them.

    Value for money
    9 / 10
    Policy coverage
    8 / 10
    Customer service
    10 / 10
    Claims handling
    9 / 10
    Trust
    9 / 10
    Less
    Katherine, Victoria, reviewed about 5 years ago
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