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Bank of Queensland Home insurance customer reviews

Overall rating
7.1/10
Value for money
7.1/10
Policy coverage
7.7/10
Customer service
7.5/10
Claims handling
6.9/10
Trust
6.8/10
Based on 14 Bank of Queensland home insurance reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Bank of Queensland home insurance customer reviews

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  • Bank of Queensland Home Insurance

    Untrustworthy

    After 12 months, my premium increased by 40%. Never made a claim. Have CCTV. A watch dog. They tried to convince me it wasn’t price gouging?? Very poor image for the insurance business

    Value for money
    Trust
    Less
    Peter, Queensland, reviewed 25 days ago
  • Bank of Queensland Home Insurance

    Competitive premiums and ease of obtaining cover

    They saved me nearly $700 compared to another insurer.

    Value for money
    Less
    Diane, Queensland, reviewed over 7 years ago
  • Bank of Queensland Home Insurance

    Competitive premiums and great money services.

    I like my insure because whenever I have a problem they are willing to go all the way.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Imogen, Western Australia, reviewed almost 9 years ago
  • Bank of Queensland Home Insurance

    Covers most things.

    Bit expensive.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Narelle, Queensland, reviewed almost 9 years ago
  • Bank of Queensland Home Insurance

    The best bank I've been with

    Nice customer service and had no problem.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Stevie, Queensland, reviewed about 9 years ago
  • Bank of Queensland Home Insurance

    fun

    Lol

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Sharnah, Queensland, reviewed over 9 years ago
  • Bank of Queensland Home Insurance

    Very good

    It is a very good bank. They make me feel safe, I would recommend going to this bank.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Alysha, Western Australia, reviewed over 9 years ago
  • Bank of Queensland Home Insurance

    Yes very helpful

    It aiight

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Apollo, Queensland, reviewed over 9 years ago
  • Bank of Queensland Home Insurance

    Must get if you want insurance

    They are awesome.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Scott, Queensland, reviewed over 9 years ago
  • Bank of Queensland Home Insurance

    Excellent thanks

    never had to claim

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Annette, Queensland, reviewed over 9 years ago
  • Bank of Queensland

    They don't go out of their way to help you

    I was a customer for 4 years. They wanted $98.00/ month to insure $5000 worth of property with $800.00 excess. I rang a competitor and got a better deal for $44.00 a month. And they refused to give me a personal loan.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Gareth, Queensland, reviewed about 10 years ago
  • Bank of Queensland Home Insurance

    Poor

    Poor customer service

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Melissa , , reviewed over 10 years ago
  • Bank of Queensland Home Insurance

    BOQ

    Bank Of Queensland are my first choice for everything. Great prices, great customer service and great security in knowing my needs are being met.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Elisha, , reviewed over 10 years ago
  • Bank of Queensland Home Insurance

    Good customer service and cheap

    Bank of Queensland offered the lowest insurance cost, but they cover most of the things. Never claimed so don't know how they are.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Nidhi , , reviewed over 10 years ago
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