As they are a fairly small bank, you do get very good service, as they are focused entirely on the customer, the one complaint I have is that their mobile banking app is fairly bad. As someone who uses their phone frequently and tries to do as much as I can on the go (check emails, bank balance etc) I would hope to see this improved in the future.
My bank B&E and they are friendly and explain things very well and help when help is needed.
I like banking with this bank, they are really helpful, polite and always willing to assist in any way they can. They offer brilliant customer assistance with friendly people and faces.
Always helpful and polite.
Good little bank. Never had an issue with them. Everything gets done quickly.
Love their personal "talk to a human" phone service. Relaxed kind staff who always help. Their iphone app is really great.
They are very interested in me as a customer and a person and they go out of their way to help.
The staff are always attentive, helpful and knowledgeable, and they have low cost products to suit my needs. I can bank Australia-wide through post offices, and can bank over the internet where appropriate.
Offer great customer service
This card is linked to all our accounts and I can access money anytime i need it. Customer service is nearly a thing of the past in the big banks but B&E are very customer focused and provide really awesome personal service, love my local branch and would never bank with any other bank.
Excellent building society in Tasmania.
I like this bank cause they alway greet us with a smile and go out of their way to help.
Contact with B&E staff is s pleasure they make every experience the best. I won't bank anywhere else.
They have good customer service, and it's great that you can have the visa facility on your debit card. Only wish you could link accounts that had already started earlier.
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