Fire Brigades Employees Credit Union savings account reviews

Fire Brigades Employees Credit Union
Fire Brigades Employees Credit Union's overall rating for savings accounts

(as rated by the Mozo community)

10.0 / 10

based on 2 reviews

Price

Features

Customer service

Convenience

Trust

Recent Fire Brigades Employees Credit Union savings account reviews

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   10 / 10

Great service, beats all the big banks.

The staff are very pleasant, extremely helpful and understanding of the customers' needs. When you call regarding any enquiries, the call is answered immediately.

Full review

The staff are very pleasant, extremely helpful and understanding of the customers' needs. When you call regarding any enquiries, the call is answered immediately.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Russell (NSW), reviewed about 3 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   10 / 10

It's like a family business

Firefighters and their families enjoy THE BEST financial services available AND get to reap the profits as shareholder members. Could it get any better? NO WAY!!!

Full review

Firefighters and their families enjoy THE BEST financial services available AND get to reap the profits as shareholder members. Could it get any better? NO WAY!!!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jeff (NSW), reviewed over 5 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   / 10

one big happy family

There is nothing that the staff wont try to do. They take the time to care about members of all ages. It is one big happy family to be with.

Full review

There is nothing that the staff wont try to do. They take the time to care about members of all ages. It is one big happy family to be with.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jeff (NSW), reviewed over 5 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   8 / 10

They understand the everyday family. They may not have the biggest range of products but they certainly compete very well with what they have. Their fees are extremely low which takes less away from the family budget every month

Full review

They understand the everyday family. They may not have the biggest range of products but they certainly compete very well with what they have. Their fees are extremely low which takes less away from the family budget every month

    Price   10 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Kerry (NSW), reviewed over 6 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   8 / 10

Because of the small customer base you are always treated quickly and efficiently over the phone. Some of the operators become familiar to you as you deal with them over the years. This helps build trust when you deal with someone you feel you know.

Full review

Because of the small customer base you are always treated quickly and efficiently over the phone. Some of the operators become familiar to you as you deal with them over the years. This helps build trust when you deal with someone you feel you know.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Adam (NSW), reviewed over 6 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   10 / 10

The point of difference is often PEOPLE. I love the customer service provided. The fact that they have a genuine interest and care for our finances and our future. This is personalised service at its best and profit is not number 1 to them....

Full review

The point of difference is often PEOPLE. I love the customer service provided. The fact that they have a genuine interest and care for our finances and our future. This is personalised service at its best and profit is not number 1 to them. People are.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   10 / 10

Less

Denise (NSW), reviewed over 6 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   10 / 10

The customer service is individual and personal. The Fire Brigades Credit Union is a credit to their customers. They will do anything to help you out, and are extremely polite and courteous. I would never go back to a bank after dealing with...

Full review

The customer service is individual and personal. The Fire Brigades Credit Union is a credit to their customers. They will do anything to help you out, and are extremely polite and courteous. I would never go back to a bank after dealing with these guys.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Mick (NSW), reviewed over 6 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   10 / 10

Absolutely exceptional customer service always. The only disadvantage is no local branch in Newcastle. The FBECU does everything it can to surmount this issue.

Full review

Absolutely exceptional customer service always. The only disadvantage is no local branch in Newcastle. The FBECU does everything it can to surmount this issue.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Kath (NSW), reviewed over 6 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   7 / 10

I like this bank as there are now more places to get money out from ATM's and not occur any fees. Its a credit union i can trust and who are easy to talk to.

Full review

I like this bank as there are now more places to get money out from ATM's and not occur any fees. Its a credit union i can trust and who are easy to talk to.

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Jordan (NSW), reviewed almost 7 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   9 / 10

Personable, friendly, inviting. I feel looked after, I speak to the same person every time I call. It's a small banking institution, looking out for their members...and I like that!

Full review

Personable, friendly, inviting. I feel looked after, I speak to the same person every time I call. It's a small banking institution, looking out for their members...and I like that!

    Price   5 / 10

    Features   4 / 10

    Customer service   9 / 10

    Convenience   6 / 10

    Trust   9 / 10

Less

Mozo reviewer (NSW), reviewed about 7 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   9 / 10

Everything about this product is great - good customer service, low fees, convenient.

Full review

Everything about this product is great - good customer service, low fees, convenient.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Karen (SA), reviewed over 7 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   -1 / 10

To me, it's the best of the lot. Friendly staff explain everything so you understand easily. The product is good.

Full review

To me, it's the best of the lot. Friendly staff explain everything so you understand easily. The product is good.

    Price   7 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Jan (SA), reviewed over 7 years ago

Fire Brigades Employees Credit Union

Fire Brigades Employees Credit Union savings account review

Overall rating   8 / 10

Fantastic service, great staff & products & hardly any fees.

Full review

Fantastic service, great staff & products & hardly any fees.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   9 / 10

Less

Karen (SA), reviewed almost 8 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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