The staff are very pleasant, extremely helpful and understanding of the customers' needs. When you call regarding any enquiries, the call is answered immediately.
Firefighters and their families enjoy THE BEST financial services available AND get to reap the profits as shareholder members. Could it get any better? NO WAY!!!
They understand the everyday family. They may not have the biggest range of products but they certainly compete very well with what they have. Their fees are extremely low which takes less away from the family budget every month
Because of the small customer base you are always treated quickly and efficiently over the phone. Some of the operators become familiar to you as you deal with them over the years. This helps build trust when you deal with someone you feel you know.
The point of difference is often PEOPLE. I love the customer service provided. The fact that they have a genuine interest and care for our finances and our future. This is personalised service at its best and profit is not number 1 to them. People are.
The customer service is individual and personal. The Fire Brigades Credit Union is a credit to their customers. They will do anything to help you out, and are extremely polite and courteous. I would never go back to a bank after dealing with these guys.
Personable, friendly, inviting. I feel looked after, I speak to the same person every time I call. It's a small banking institution, looking out for their members...and I like that!
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Intro bonus rate of 1.50% for first 3 months, reverting to 1.20% after. Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Bonus rate for the first 4 months from account opening
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.