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GIO customer reviews

Overall rating
4.0/10
Price
5.0/10
Features
5.0/10
Customer service
5.0/10
Convenience
6.0/10
Trust
5.0/10
Based on 1 review as rated by the Mozo community. More about the mozo ratings

Recent GIO customer reviews

  • GIO Classic Extra Home

    Overall rating   1 / 10
    Bad insurance companies

    The house I rent is insured with GIO.it is full of mould because GIO used a poor quality roofer years ago and I have been sick from the water inside the walls for years. Although they know about the problem and will probably fix the house, they will not provide a healthy residence for me while I wait and wait for them to fix the sickening mould problem. I have thrown out most of my furniture due to mould and now sleep in the dining room to avoid the mouldy carpet in the bedroom. GIO says they won't supply me somewhere to live because it's my landlord's policy, not mine. NRMA is my contents insurer and are not upholding my policy's offer of a healthy place to live until the house is repaired. Why are 2 big Australian insurance companies such losers?

    Customer service
    1 / 10
    Trust
    1 / 10
    Less
    Jonathan, New South Wales, reviewed 15 days ago
    More GIO home insurance customer reviews
  • GIO Platinum Car Insurance

    Overall rating   0 / 10
    Unhappy customer

    I have been insured with GIO for last 4 vehicles The last vehicle was bought 1n 2019 Vehicle value $49000 premium $1315. Just received new policy Vehicle value $34200 premium $1758 Vehicle depreciation 28% Premium increase 25% ' I have made no claims at all I thought the cheaper the value the cheaper the premium When you contact them they explain costs and claims have gone up Why do I have to pay for other peoples claims!!!!!!! NOT HAPPY GIO

    Alan, New South Wales, reviewed 21 days ago
    More GIO car insurance customer reviews
  • GIO Travel Insurance

    Overall rating   1 / 10
    Not very competitive

    Treated as a number and as if I know nothing.

    Price
    3 / 10
    Trust
    3 / 10
    Less
    Paul, Victoria, reviewed almost 6 years ago
    More GIO travel insurance customer reviews
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