Service is A1, all the staff and management are friendly, nothing is a problem. Will ring a few times during the year to ask if we a happy with their service etc.
Love this bank , it is so helpful and the staff are all outstanding , have no reservations about recommending to everyone.
They made it easy to break the deposit when we needed to access these funds in an emergency & didn't make us feel like it was a bad thing to access our money like other providers have. They're always happy to help & made you feel like they appreciate that the service they offered was there for your benefit, not for them to make money off us. Really really appreciated this.
Heritage Bank products are always competitive, fees are minimal or non-existent and never hidden or misleading. Customer service is great and personalised and staff are always friendly and smiling. They are also proactive with advice on how to get the most out of your money.
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