Has flexible products. Really good online banking, which is good because there are very few branches.
More Illawarra Credit Union bank account customer reviews*Steer Well Clear* I had joined the Illawarra Credit Union several years ago and their product range, combined with staff support was second to-none. Their term deposit rates had been good and staff were willing to negotiate and assist me, but as of around August 2022 - everything went downhill. If you require to make a payment when renewing your term deposit, they will always look at charging fees where possible despite having an extremely poor internet banking experience. Their staff were great and tried to assist but towards the end I had to move my banking elsewhere, it is a shame that they only care about their debt to profit ratio and nothing else.
More Illawarra Credit Union term deposit customer reviewsGreat rates, great customer service. Products that are simple but fit my needs. Negative - their app is a little bit clunky and not as streamlined as the major banks
More Illawarra Credit Union home loan customer reviewsICU staff are very friendly and supportive. The bank fees are minimal and only paid if have under $1K in the bank.
More Illawarra Credit Union credit card customer reviewsGreat service but interest rates are average.
More Illawarra Credit Union savings account customer reviewsGreat company.
More Illawarra Credit Union debit card customer reviewsThe Illawarra credit union have fabulous staff, they are so easy to speak with and don't have long waiting periods whenever you call them. My loan was such an easy process and I had a staff member that was available to answer my questions and queries almost instantly.
More Illawarra Credit Union car loan customer reviewsMy home and contents insurance was $129.00 a month. My premiums for the next financial year is $180.00 a month, that is unbelievable, an increase of $51.00 per month. I haven't even made a claim, not happy, that's a down right rip off.
More Illawarra Credit Union home insurance customer reviewsBest Service ever
More Illawarra Credit Union personal loan customer reviews