Illawarra Credit Union savings account reviews

Have been with them for over 40 years and never had a problem with any business dealings we have with them. Taking out loans has never been a problem and always giving us the best interest rate possible. We wouldn't be with anyone else.

Price   7 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great customer service but fees and charges are too high

Price   1 / 10

Features   1 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   5 / 10

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They have been good with my account and my debit visa as well. Not a big client as some I know but treat me as special, and they are informative also.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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Everything good.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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The service is friendly and feels personal. The system is easy to understand and there are no sneaky hidden costs that aren't explained. They give you a sense that they genuinely have your best interests in mind. The only negative is that their mobile app is not compatible with all smart phones.

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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I have told a lot of my friends of the bank I am with and they have everything you need at the bank and they are very friendly to talk to .

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   9 / 10

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Never long queues, has 3 windows and all operating at peak times. I have never been more than 2nd in a queue, can ring and talk to real person.

Price   3 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   7 / 10

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Good hours & all benefits.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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I have been with this bank for years. They are good but don't offer much in the way of loyalty, rewards etc.

Price   2 / 10

Features   0 / 10

Customer service   5 / 10

Convenience   1 / 10

Trust   6 / 10

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I receive bonus interest if I do not withdraw any money.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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The staff at my branch will go out of their way to do anything they can for us.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   6 / 10

Trust   9 / 10

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The illawarra Credit Union, is a communtiy bank, it cares about its members and they don't charge big nasty fees. I would recommend that anyone that wants to speak to member service officer and not an automated system, then this is the credit union you need to join.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The Illawarra credit unions savings account is a great opotion for me.. people who like spending money. It is good because the account helps you not spend any of that money.. until you deside you really do need it! i think its great and reconmend it to everyone ! its a great way to have teanagers on it expecially.. teaches them how to save there money!!

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Is a local bank that is available in shopping centres. Friendly staff you can count on it as is also community minded

Price   7 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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ATMs are easy to find and having a relationship with other credit unions is great, but they only have branches in the main shopping centres and they don't open saturdaay mornings so when you work and need to use a branch it can be very difficult.

Price   4 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   3 / 10

Trust   8 / 10

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They are local and they have a good online banking service

Price   5 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   6 / 10

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I like this product because the staff are friendly and very helpful

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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They are just easy to talk to and are a great help.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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I dislike it, because it has low interest rates in comparison with others, one can't deposit money in their ATMs, but only in a branch during office hours & has very few free transactions, which encourages people to keep large ammounts of money on themselves that is unsafe. So after 2 years of declining quality of the product I closed my account & moved my funds elsewhere.

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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I like my bank because they have a good interest rate, and my whole family is joined up with my bank. I think they should be more competitive though and offer more benifits for long term customers.

Price   5 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are very informed of their products, polite and helpful.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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I like not having to line up at the credit union. You just fill in your deposit slip and put it in the deposit box.

Price   4 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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