They have been very helpful in hard times during COVID-19. Cannot ask for more than that.
Great banking so helpful
The high interest rates are killing us within our current financial predicament
The only issue I have in both trust and recommending is the complete lack of information. Nearly through my first year of a 5 year contract and I have only just found out they have an online portal. I go to all the effort of signing up only to find the online portal has pretty much no information other than to ring the 1800 number for a pay out figure. I don't want a payout figure, I just want to see my balance, gauge how much interest I am paying, pay a little extra from time to time and enjoy watching my loan go down. I can't with this loan unless I call and state I just want to know the balance (not a payout figure as this would cost each time).
The nearest bank is two hours away, not so convenient. Have been with them for nearly 20 yrs but lately their service is not the best and when we hit some difficult times they were not so helpful.
We bought an old house very cheap ($15,000) with a personal loan from the credit union. We started renovating then needing more money, we used another finance company. After a few years, the debts became too much. The credit union rolled everything together and we had a morgage over our home. Continuing to add to this over the years, we now have a nice home. Their friendly staff always found a way to help-the redraw facility is fantastic when something unexpected happens and you need cash straight away.
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Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.45% would cost $34,590.57 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 5.45% would cost $34,340.57 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 5.44% would cost $34,332.26 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.75% would cost $35,190.18 including fees.
Terms from 2 to 5 years. Representative example: a 3 year $10,000 loan at 5.95% would cost $10,943.74 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may inﬂuence the cost of the loan.
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