Horrible experience. I originally got pre-approval for a 65% LTV mortgage from Mortgage Ezy, two months prior to signing my property purchase contract. Mortgage Ezy could not settle on time - they could not even provide a final loan approval, or even an indication of when final approval could be achieved, by the end of my settlement period. I have a stable income working at a major hospital. Settlement was due on a Monday. I was frantically calling my mortgage broker and lender the week before settlement, asking for when I could expect final approval. I was never given an answer until the Friday right before settlement - I was told I could expect final approval either on the Friday or the coming Monday (settlement date). They didn't end up providing final approval until the Wednesday. I had already signed up with another lender by then - I made a loan application with them in desperation on the Friday and they only took 2 business days to give me final mortgage approval (on the Tuesday). I gave Mortgage Ezy all the time in the world and they could not deliver even a final approval. I've had to pay more than $2,000 in penalty fees for settlement extension and had a very stressful few weeks due to engaging with Mortgage "Not Ezy".
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