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Mortgage Ezy customer reviews

Overall rating
6.6/10
Price
6.6/10
Features
5.9/10
Customer service
6.4/10
Convenience
6.3/10
Trust
5.6/10
Based on 14 reviews as rated by the Mozo community. More about the mozo ratings
Mortgage Ezy product reviews

Recent Mortgage Ezy customer reviews

  • Mortgage Ezy Home Loan

    Overall rating   1 / 10
    Lost >$2,000 for no good reason dealing with them.

    Horrible experience. I originally got pre-approval for a 65% LTV mortgage from Mortgage Ezy, two months prior to signing my property purchase contract. Mortgage Ezy could not settle on time - they could not even provide a final loan approval, or even an indication of when final approval could be achieved, by the end of my settlement period. I have a stable income working at a major hospital. Settlement was due on a Monday. I was frantically calling my mortgage broker and lender the week before settlement, asking for when I could expect final approval. I was never given an answer until the Friday right before settlement - I was told I could expect final approval either on the Friday or the coming Monday (settlement date). They didn't end up providing final approval until the Wednesday. I had already signed up with another lender by then - I made a loan application with them in desperation on the Friday and they only took 2 business days to give me final mortgage approval (on the Tuesday). I gave Mortgage Ezy all the time in the world and they could not deliver even a final approval. I've had to pay more than $2,000 in penalty fees for settlement extension and had a very stressful few weeks due to engaging with Mortgage "Not Ezy".

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Jeff, Victoria, reviewed 3 months ago
    More Mortgage Ezy home loan customer reviews
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