Have been with this company for many years because they have proved themselves reliable and efficient in all our dealings with them. The customer service each time we have contacted them has been courteous, friendly and all business is explained to us in an easy to understand manner. We find them diligent, reliable, and proficient. Have recommended them to many friends.
Not too interested in giving you a better deal even if you have been with them for a long time. Premiums have gone up a lot in recent years with no real extra value for customers.
Have only ever had to claim once and they were beyond brilliant. In a stressful situation (flooding) they could not have been more help. I was so impressed, and grateful.
I have found NRMA to be very efficient, helpful and reliable. They are clear with their policies, inclusions, exclusions, etc. They also give great discounts for multiple policies.
So far so good. We have been with them for a few years now and have not met with any negativity when we have some problems. I'm very happy with the service that NRMA has provided. Will definitely recommend to others
I like the promptness and that I can make an immediate phone claim. The claims experience has always been good. I dislike the fact that each year the cover increases without consultation and I have to contact the company to readjust to the required level.
Customer Service- you get a person when you call who knows the products - monthly payments that are not overrated.
I like my insurer, they always treat me well, & solve my problems. Make sure you have sufficient coverage for your belongings.
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