So far so good. We have been with them for a few years now and have not met with any negativity when we have some problems. I'm very happy with the service that NRMA has provided. Will definitely recommend to others
I like the promptness and that I can make an immediate phone claim. The claims experience has always been good. I dislike the fact that each year the cover increases without consultation and I have to contact the company to readjust to the required level.
Helen, New South Wales, reviewed about 5 years ago
NRMA QLD review
Overall rating 10 / 10
Terrific service and great prices
I had heard others mention their insurers were great and I must admit I had thought about shopping around. But why would you when you know what to expect with your provider and that expectation is always met. We live in an age where we constantly lose or break our devices. We have portable contents insurance with NRMA and each time we have had to make a claim, we have had out item replaced within 24 hours with our fuss. We have a minimal excess that we choose to pay to reduce our overall premium, but it's worth every penny with two teenage daughters and a tradesman in the house. I wouldn't leave these guys as I know I would never get their unbeatable service anywhere else. More than that I would confidently recommend them without hesitation, I wouldn't do that these days for much else in this uncertain world.
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