Improve professionalism and customer service.
Improve professionalism and customer service.
Tony, New South Wales, reviewed over 4 years ago
Their home loan product is fine and it was the lack of service and reliability of the loans staff that prompted the bad review. Phone calls were not returned and inaccurate information given to us and passed on to other staff in relation to our...
Their home loan product is fine and it was the lack of service and reliability of the loans staff that prompted the bad review. Phone calls were not returned and inaccurate information given to us and passed on to other staff in relation to our application. The home loan was not actually taken with the Orange Credit Union. In fairness to OCU, we do personally know of other customers who have been very happy with the service regarding home loans, and this may have been a one-off situation with one particular staff member. We do have a general account with them and have always found previously that the staff there have been very friendly and professional.
Julie, New South Wales, reviewed over 6 years ago
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loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)
loans.com.au | loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)
| interest rate 3.64% p.a. variable | comparison rate* 3.66% p.a. | upfront fees $520 | Go to site More info |
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HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)
HSBC | HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)
| interest rate 3.59% p.a. variable | comparison rate* 3.61% p.a. | upfront fees $150 | Go to site More info |
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Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)
Newcastle Permanent |
| interest rate 3.89% p.a. variable | comparison rate* 4.29% p.a. | upfront fees $0 | Go to site More info |
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ME Basic Home Loan (Owner Occupier, LVR<80%, Principal and Interest)
ME | ME Basic Home Loan (Owner Occupier, LVR<80%, Principal and Interest)
| interest rate 3.97% p.a. variable | comparison rate* 3.99% p.a. | upfront fees $400 | Go to site More info |
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Hunter United Interest Only Owner Occupier Home Loan
Hunter United | interest rate 4.19% p.a. variable | comparison rate* 4.19% p.a. | upfront fees $0 | Go to site More info |
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