Police Bank bank account reviews

They are very easy to deal with and very helpful.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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I like the service provided by Police Bank as there are no queues and each customer is invited into an individual room to complete the transaction, no matter how small it may be. It is quite pleasant and private to sit comfortably in your cubicle to engage in your business. Even small transactions such as simple deposits are dealt with in this way. I think it makes each customer feel special. Very well done.

Price   -1 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Very happy have been banking with them for 34 years. They are always very helpfully and very competitive to the major banks.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The personal service you receive is amazing. Nothing is too much trouble and they go out of their way to help.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been happily banking with Police Bank for the past 4 years. They offer a great range of services at competitive rates. They boast excellent customer service and offer ongoing support to their existing members. I did find the set up for internet banking quite complicated/confusing when using the online instructions, but was able to be guided through over the phone by customer service and have not had any further issues. I would certainly recommend Police Bank to my friends and family.

Price   9 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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Been with them since 1983, and never had any problems.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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I have been with this bank (previously a Credit Union) since the 1960's. I have had numerous types of loans and investments and in every instance I have found them co-operative, reliable and reasonable and have never had reason to criticise or regret my involvement.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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I love this bank as when you join you become a share holder of the bank which means you get to vote on such things as who you want as the director of the bank. Finally we have back some power.

Price   8 / 10

Features   10 / 10

Customer service   -1 / 10

Convenience   10 / 10

Trust   8 / 10

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Service and limited fees is exceptional, lack of actual offices is not ideal but offset by access to cash via affiliated institutions.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Why would you go anywhere else. NO bank fees.Simply what you all want.Leaves other banks behind.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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P and N (Police and Nurses Credit Soc) are easily accessed and friendly staff. The ATM's are in easy reach and plenty of them. When attending a facility they are clean and seating in case of a wait and all transactions easily completed. On line banking and access to electronic balances and transactions is easy.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Highly recommended! Low rates and fantastic customer service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Excellent security also.

Price   7 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Always helpful, I feel complete confidence in the way they manage the bank.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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I have been with them for over 20 years. Very helpful in every way even if we are overseas, easy to contact, no ATM fees. Low credit card fees, good service all round.

Price   8 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I dislike intensely talking to an automated phone service, it never registers my voice to the point where I am yelling in the phone.

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   0 / 10

Trust   9 / 10

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Nab are always willing to help, and resolve issues quickly.

Price   8 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   7 / 10

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This is the best bank I've ever had to deal with, the security is top. Do easy to get things done without going into branch, all one shop stop. Only a call away, answer your calls within 5 mins of sending request. Best counter service ever, you are treated as a person not a number.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great service and extremely competitive prices.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been a member of Police Bank (formerly Police Credit Union) for 40 years & have full trust in their everyday service. The Investment Portfolios offered are down to earth & flexible.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Would refer them to anyone.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The features for this bank are fantastic. The staff are friendly and very trusted. The only downside for me is using a joint bank account when you use online banking, or needing to tell the bank you have separate member numbers.

Price   7 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   10 / 10

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Always helpful with any query I have had. Phone and Internet banking easy to use. Can't think of any negative aspects.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They have always stood by us. We have never felt like a number. They meet our needs and are open to our needs. Online and in-house they rock.

Price   7 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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Our Banker Peter Smith at Penrith NSW is amazing, very patient and very helpful.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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