Police Bank bank account reviews

Police Bank
Police Bank's overall rating for bank accounts

(as rated by the Mozo community)

9.3 / 10

based on 23 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Police Bank

Recent Police Bank bank account reviews

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Best Bank ever

Have been with this Police Bank for many years and never intend changing banks

Full review

Have been with this Police Bank for many years and never intend changing banks

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Liz (NSW), reviewed 6 months ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   8 / 10

Great customer service

They are very easy to deal with and very helpful.

Full review

They are very easy to deal with and very helpful.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Michael (NSW), reviewed about 1 year ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   8 / 10

Great customer service

I like the service provided by Police Bank as there are no queues and each customer is invited into an individual room to complete the transaction, no matter how small it may be. It is quite pleasant and private to sit comfortably in your cubicle...

Full review

I like the service provided by Police Bank as there are no queues and each customer is invited into an individual room to complete the transaction, no matter how small it may be. It is quite pleasant and private to sit comfortably in your cubicle to engage in your business. Even small transactions such as simple deposits are dealt with in this way. I think it makes each customer feel special. Very well done.

    Price   -1 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Diane (NSW), reviewed over 1 year ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Great customer service

Very happy have been banking with them for 34 years. They are always very helpfully and very competitive to the major banks.

Full review

Very happy have been banking with them for 34 years. They are always very helpfully and very competitive to the major banks.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Carolyn (VIC), reviewed over 2 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Amazing customer service

The personal service you receive is amazing. Nothing is too much trouble and they go out of their way to help.

Full review

The personal service you receive is amazing. Nothing is too much trouble and they go out of their way to help.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Justine (NSW), reviewed over 2 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   9 / 10

Member owned, great rates & A+ customer service.

I have been happily banking with Police Bank for the past 4 years. They offer a great range of services at competitive rates. They boast excellent customer service and offer ongoing support to their existing members. I did find the set up for...

Full review

I have been happily banking with Police Bank for the past 4 years. They offer a great range of services at competitive rates. They boast excellent customer service and offer ongoing support to their existing members. I did find the set up for internet banking quite complicated/confusing when using the online instructions, but was able to be guided through over the phone by customer service and have not had any further issues. I would certainly recommend Police Bank to my friends and family.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Chantelle (NSW), reviewed over 2 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   8 / 10

Great

Been with them since 1983, and never had any problems.

Full review

Been with them since 1983, and never had any problems.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Lesley (WA), reviewed over 2 years ago

Police Bank

Police Bank bank account review

Overall rating   9 / 10

Great bank, leading the way.

I have been with this bank (previously a Credit Union) since the 1960's. I have had numerous types of loans and investments and in every instance I have found them co-operative, reliable and reasonable and have never had reason to criticise or...

Full review

I have been with this bank (previously a Credit Union) since the 1960's. I have had numerous types of loans and investments and in every instance I have found them co-operative, reliable and reasonable and have never had reason to criticise or regret my involvement.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Peter (NSW), reviewed almost 3 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Great bank

I love this bank as when you join you become a share holder of the bank which means you get to vote on such things as who you want as the director of the bank. Finally we have back some power.

Full review

I love this bank as when you join you become a share holder of the bank which means you get to vote on such things as who you want as the director of the bank. Finally we have back some power.

    Price   8 / 10

    Features   10 / 10

    Customer service   -1 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Casey (WA), reviewed almost 3 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

21st century banking

Service and limited fees is exceptional, lack of actual offices is not ideal but offset by access to cash via affiliated institutions.

Full review

Service and limited fees is exceptional, lack of actual offices is not ideal but offset by access to cash via affiliated institutions.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Tom (NSW), reviewed almost 3 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Have a look at their web site :)

Why would you go anywhere else. NO bank fees.Simply what you all want.Leaves other banks behind.

Full review

Why would you go anywhere else. NO bank fees.Simply what you all want.Leaves other banks behind.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Vernon (NSW), reviewed about 3 years ago

Police Bank

Police Bank bank account review

Overall rating   8 / 10

Really great service

P and N (Police and Nurses Credit Soc) are easily accessed and friendly staff. The ATM's are in easy reach and plenty of them. When attending a facility they are clean and seating in case of a wait and all transactions easily completed. On line...

Full review

P and N (Police and Nurses Credit Soc) are easily accessed and friendly staff. The ATM's are in easy reach and plenty of them. When attending a facility they are clean and seating in case of a wait and all transactions easily completed. On line banking and access to electronic balances and transactions is easy.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Robin (WA), reviewed about 3 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Brilliantly looked after me for years

Highly recommended! Low rates and fantastic customer service.

Full review

Highly recommended! Low rates and fantastic customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Amelia (NSW), reviewed about 3 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   9 / 10

Long time happy member

Excellent security also.

Full review

Excellent security also.

    Price   7 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Leanne (NSW), reviewed about 3 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Totally reliable

Always helpful, I feel complete confidence in the way they manage the bank.

Full review

Always helpful, I feel complete confidence in the way they manage the bank.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Tonia (NSW), reviewed over 3 years ago

Police Bank

Police Bank bank account review

Overall rating   10 / 10

Great service

I have been with them for over 20 years. Very helpful in every way even if we are overseas, easy to contact, no ATM fees. Low credit card fees, good service all round.

Full review

I have been with them for over 20 years. Very helpful in every way even if we are overseas, easy to contact, no ATM fees. Low credit card fees, good service all round.

    Price   8 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Silvia (NSW), reviewed over 3 years ago

Police Bank

Police Bank bank account review

Overall rating   7 / 10

Customer service

I dislike intensely talking to an automated phone service, it never registers my voice to the point where I am yelling in the phone.

Full review

I dislike intensely talking to an automated phone service, it never registers my voice to the point where I am yelling in the phone.

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   0 / 10

    Trust   9 / 10

Less

Melissa (NSW), reviewed over 3 years ago

Police Bank

Police Bank bank account review

Overall rating   8 / 10

Excellent NAB

Nab are always willing to help, and resolve issues quickly.

Full review

Nab are always willing to help, and resolve issues quickly.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   7 / 10

Less

Sarah , reviewed over 3 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Best counter service ever

This is the best bank I've ever had to deal with, the security is top. Do easy to get things done without going into branch, all one shop stop. Only a call away, answer your calls within 5 mins of sending request. Best counter service ever, you...

Full review

This is the best bank I've ever had to deal with, the security is top. Do easy to get things done without going into branch, all one shop stop. Only a call away, answer your calls within 5 mins of sending request. Best counter service ever, you are treated as a person not a number.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

David (NSW), reviewed almost 4 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Great customer service

Great service and extremely competitive prices.

Full review

Great service and extremely competitive prices.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Peter (NSW), reviewed almost 4 years ago

Police Bank

Police Bank bank account review

Overall rating   10 / 10

The bank going from strength to strength

I have been a member of Police Bank (formerly Police Credit Union) for 40 years & have full trust in their everyday service. The Investment Portfolios offered are down to earth & flexible.

Full review

I have been a member of Police Bank (formerly Police Credit Union) for 40 years & have full trust in their everyday service. The Investment Portfolios offered are down to earth & flexible.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Trevor (NSW), reviewed almost 4 years ago

Police Bank

Police Bank bank account review

Overall rating   10 / 10

Very good bank

Would refer them to anyone.

Full review

Would refer them to anyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Benjamin , reviewed almost 4 years ago

Police Bank

Police Bank bank account review

Overall rating   7 / 10

I would recommend

The features for this bank are fantastic. The staff are friendly and very trusted. The only downside for me is using a joint bank account when you use online banking, or needing to tell the bank you have separate member numbers.

Full review

The features for this bank are fantastic. The staff are friendly and very trusted. The only downside for me is using a joint bank account when you use online banking, or needing to tell the bank you have separate member numbers.

    Price   7 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   5 / 10

    Trust   10 / 10

Less

Cristina , reviewed almost 4 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Fantastic to deal with.

Always helpful with any query I have had. Phone and Internet banking easy to use. Can't think of any negative aspects.

Full review

Always helpful with any query I have had. Phone and Internet banking easy to use. Can't think of any negative aspects.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Anna (NSW), reviewed over 4 years ago

Police Bank

Police Bank Easy Access Account bank account review

Overall rating   10 / 10

Amazing service all round

They have always stood by us. We have never felt like a number. They meet our needs and are open to our needs. Online and in-house they rock.

Full review

They have always stood by us. We have never felt like a number. They meet our needs and are open to our needs. Online and in-house they rock.

    Price   7 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Angela (WA), reviewed over 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

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    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
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    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
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    interest rate

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    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: rediATM
    • What kind of card?: Visa Debit or
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    • Interest rate: Balances from $0: 0.00% p.a.
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    interest rate

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    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
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    Payment Options

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    interest rate

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    • Secure access to your account with Internet and Mobile Banking.
    • $0 monthly account fee
    • No ATM fees at 3,000 ATMs nationally
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
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